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Software Functionality Revealed in Detail
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 itil event resolution invention

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » itil event resolution invention

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itil event resolution invention  Event Notification MIS | ITIL Event Resolution | ITIL Effective Event Resolution | ITIL Fast Event Resolution | ITIL Improve Event Resolution | ITIL Event Resolution Process | ITIL Probabilistic Event Resolution | ITIL Improving Event Resolution | ITIL Automating Event Resolution | ITIL Event Resolution Invention | ITIL Optimization of Event Resolution | ITIL System Supported Optimization | ITIL Event Processing | ITIL Corresponding Resolution Event | ITIL Tactical Event Resolution | ITIL Event Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

itil event resolution invention  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More

Geac Awakens On Its Deathbed - Part 1: Event Summary


While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the company has also long passed up an opportunity to be a top-notch applications vendor.

itil event resolution invention  Awakens On Its Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are Read More

The Many Faces of PLM Part One: Event Summary


Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.

itil event resolution invention  Many Faces of PLM Part One: Event Summary Event Summary The Product Development Managers Association (PDMA) is a professional organization dedicated to furthering the practice of product development. In October of 2003, PDMA held their annual conference with the theme The Business of Product Development People, Process & Technology Across the Life Cycle . The conference was an excellent event for professionals with a common interest in better managing commercial products to share ideas and learn from Read More

An Executive’s Guide to Event Log Management Strategy


Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues.

itil event resolution invention  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. BEGINLYX Read More

December 2012 Boston Analyst Roadshow Snapshot


I am glad I was among the analysts invited to the traditional December analyst roadshow, which takes place in the beautiful city of Boston, by the event organizer, Judith Rothrock, the energetic and vibrant president of JRocket Marketing. In this event, several software vendors announce their latest software offerings and convene with analysts for friendly and informal discussions. The 2012 event

itil event resolution invention  2012 Boston Analyst Roadshow Snapshot I am glad I was among the analysts invited to the traditional December analyst roadshow, which takes place in the beautiful city of Boston, by the event organizer, Judith Rothrock, the energetic and vibrant president of JRocket Marketing. In this event, several software vendors announce their latest software offerings and convene with analysts for friendly and informal discussions. The 2012 event hosted two ambitious business software vendors—the UNIT4 and Read More

SAP Coming to Your Next Sports and Entertainment Event


SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters

itil event resolution invention  Coming to Your Next Sports and Entertainment Event SAP has announced plans to acquire Ticket-Web GmbH & Co. KG , a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters, venues, and teams market events over the Internet and Read More

The Relationship between ITIL and Facilities Management


It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more.

itil event resolution invention  Relationship between ITIL and Facilities Management It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more. Read More

ITIL-Living Processes


The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

itil event resolution invention  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project. Read More

CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

itil event resolution invention  Software Wins at the Pivotal Auction. Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market''s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation Read More

Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

itil event resolution invention  Keeps on Rounding up Its Business Solutions Part One: Event Summary Event Summary At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation ''s (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division''s enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through an extension of the ex Read More

Why Network Administrators Should Explore the “V” in KVM Switches


For data center administrators responsible for monitoring the screens of hundreds—and potentially thousands—of servers and PCs, video resolution is paramount for efficiency. A keyboard/video/mouse (KVM) switch can help by enabling IT staff to manage servers and other network devices, within the data center or remotely. Get a technical glimpse into the “whys” behind the “V” in KVM and the importance of video resolution.

itil event resolution invention   Read More

Moxie


Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real-time information and have the intelligence to automatically react to dynamic data and external conditions. It is built on Microsoft Windows technology and does not require any proprietary hardware or software to display and manage the sophisticated content you expect it to display.Manage - Manage every aspect of your digital signage network from one applicationCreate - Combine an ever-growing list of supported content types on the same layout and preview your content in both real time and native formats. Schedule - Scheduling content in Moxie is easy. With a familiar calendar interface, setting up a schedule for your content’s display is a snapDisplay - Player management from a centralized location is now a reality. With Moxie, you can send content directly to your Player for display. Interact - Define the levels of interactivity in your content. Create sophisticated, interactive and real-time content by integrating your content and making it respond to data from external sources. Verify - Moxie’s logging feature adds proof-of-play for media content on your digital signage network.Control - Enforce access to Moxie’s functions by using your established network security protocols to administer permissions and access.

itil event resolution invention   Read More

Measuring the ROI of Internal ITIL Investments


The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

itil event resolution invention  the ROI of Internal ITIL Investments The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations. Read More