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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itil event resolution dependent


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itil event resolution dependent  Event Notification MIS | ITIL Event Resolution | ITIL Effective Event Resolution | ITIL Fast Event Resolution | ITIL Improve Event Resolution | ITIL Event Resolution Process | ITIL Probabilistic Event Resolution | ITIL Improving Event Resolution | ITIL Automating Event Resolution | ITIL Event Resolution Invention | ITIL Optimization of Event Resolution | ITIL System Supported Optimization | ITIL Event Processing | ITIL Corresponding Resolution Event | ITIL Tactical Event Resolution | ITIL Event Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

itil event resolution dependent  Information Technology Infrastructure Library Itil | Information Technology Innovation | Information Technology Issues | Information Technology Management | Information Technology Management | Information Technology Newsletter | Information Technology Operations | Information Technology Organization | Information Technology Outsourcing | Information Technology Planning | Information Technology Position | Information Technology Process | Information Technology Processes | Information Technology Read More...
The Miracle in Detroit: Putting the ROI into ITIL
IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase

itil event resolution dependent  Putting the ROI into ITIL IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision? Read More...
Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application

itil event resolution dependent  ITIL Done with IT Process Automation Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value? Read More...
SAP Coming to Your Next Sports and Entertainment Event
SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for

itil event resolution dependent  Coming to Your Next Sports and Entertainment Event SAP has announced plans to acquire Ticket-Web GmbH & Co. KG , a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters, venues, and teams market events over the Internet and Read More...
Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary
If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting

itil event resolution dependent  Vendors Can Still Provide Relevant Business Systems Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market (see What Does Vendor Consolidation Mean To The End User? ), we mentioned that the market will not stop short at the eventual Big Few or so many leading largest vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, Read More...
Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

itil event resolution dependent  to Add Encore Functionality to MBS Great Plains 8.0 Part One: Event Summary Event Summary On April 27, Microsoft Corporation ''s (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from a Winnipeg, Manitoba, Canada-based vendor, Encore Business Solutions , Inc ., that could be critical to the success of the customers and partners in the public sector. The acquisition includes Encore''s not-for-profit (NFP) accounting products and the Read More...
ITIL Process Maturity Self-assessment
IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for

itil event resolution dependent  Process Maturity Self-assessment IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness. Read More...
Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

itil event resolution dependent  OpenWorld 2013-60,000 Attendees Minus 1 A Technology Event Like No Other This year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself. Mark Hurd, President of Oracle, stated that with 60,000 attendees, OpenWorld 2013 was the largest single technology event ever. OpenWorld is now so large that the City of San Francisco finally agreed to completely close off Howard Street, which runs through the Moscone Center, and temporarily rename it Or Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

itil event resolution dependent  Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see  Part One of this blog series) and Microsoft Dynamics products (see  Part Two of this blog series) was released. Among the demos and tours was info on some of the lesser-known data platforms and business intelligence (BI) capabilities for Microsoft Dynamics. Lesser-known Read More...
Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and

itil event resolution dependent  FSM software,field service software,FSM cloud-based solution,ServiceMax,ServiceMax cloud solution,FSM automation,field service work order automation,field service scheduling automation,Kinetico Read More...
ERP Systems and the ETO Manufacturing Market Part One: Event Summary
Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific

itil event resolution dependent  Systems and the ETO Manufacturing Market Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market, What Does Vendor Consolidation Mean To The End User? , we mentioned that the market will not stop short at the eventual Big Five or so of the largest leading vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, while the second Read More...
The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

itil event resolution dependent  ITIL Version 3 Prescription for Transitioning Services No matter the size of the organization, the industry, or the market sector, and no matter how long it has been in existence or how dependent it may or may not be on technology, every organization struggles with change. Projects run over time and over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, Read More...
SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply

itil event resolution dependent  Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary Event Summary Just when many might have begun to think that SSA Global , a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which had turned into a ravenous enterprise applications market consolidator over the last few years, had finally satisfied its voracious urge, the vendor struck again. To be Read More...
Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

itil event resolution dependent  s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary Event Summary While the market has for some time been buzzing about the (for many still miraculous) predatory comeback of SSA Global , another true mid-market incumbent vendor, Epicor Software Corporation (NASDAQ: EPIC), should be lauded too for its recent revival. Like SSA Global, and intriguingly in the same time frame, Epicor did not have much upbeat news for several years following on its progenitors'' (i.e., erstwhile Read More...

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