X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 itil effective event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » itil effective event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itil effective event resolution  ITIL Event Resolution | ITIL Effective Event Resolution | ITIL Fast Event Resolution | ITIL Improve Event Resolution | ITIL Event Resolution Process | ITIL Probabilistic Event Resolution | ITIL Improving Event Resolution | ITIL Automating Event Resolution | ITIL Event Resolution Invention | ITIL Optimization of Event Resolution | ITIL System Supported Optimization | ITIL Event Processing | ITIL Corresponding Resolution Event | ITIL Tactical Event Resolution | ITIL Event Resolution Step | ITIL Event Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

itil effective event resolution  and the development of ITIL v3 A portfolio of solutions for effective service management A service center for meeting business needs Market-leading asset, configuration and change management capabilities Powerful decision support Where to start? HP Software solutions and your ITIL v3 initiatives Comprehensive services to achieve success Why HP? Find out more IT as a strategic partner It-s hardly a new insight, but it-s worth repeating: in today-s business world, there-s no such thing as an IT project; Read More

5 Tips to Effective Hiring & Recruiting


Recruiting and hiring systems streamline the entire hiring lifecycle from talent needs assessment and requisition creation to candidate selection and onboarding. This field guide will explore five critical steps to ensure that you get the most out of your recruiting and hiring investments.

itil effective event resolution  Tips to Effective Hiring & Recruiting Recruiting and hiring systems streamline the entire hiring lifecycle from talent needs assessment and requisition creation to candidate selection and onboarding. This field guide will explore five critical steps to ensure that you get the most out of your recruiting and hiring investments. Read More

Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

itil effective event resolution   Read More

Seven Steps for Effective Leadership Development


To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and succession planning. However, most companies are not well prepared to fill vacancies in their leadership roles. By employing consistent, organization-wide talent management programs at all levels, companies can develop effective leadership and return significant business value. This executive brief outlines how the use of consistent, enterprise wide talent management programs can help organizations develop effective leadership and return significant business value.

itil effective event resolution  Steps for Effective Leadership Development To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and succession planning. However, most companies are not well prepared to fill vacancies in their leadership roles. By employing consistent, organization-wide talent management programs at all levels, companies can develop effective leadership and return significant business value. This executive brief outlines Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

itil effective event resolution   Read More

Your Guide to Effective Vulnerability Management


With the growing global epidemic of data theft, tougher regulations are being enforced by government bodies worldwide. As such, organizations need to work harder at proactive security. With the right technology, identifying network vulnerabilities and measuring overall security exposure becomes manageable. By using these eight steps as your guide, you can put an end to network security vulnerabilities once and for all.

itil effective event resolution  Guide to Effective Vulnerability Management With the growing global epidemic of data theft, tougher regulations are being enforced by government bodies worldwide. As such, organizations need to work harder at proactive security. With the right technology, identifying network vulnerabilities and measuring overall security exposure becomes manageable. By using these eight steps as your guide, you can put an end to network security vulnerabilities once and for all. Read More

Getting ITIL Done with IT Process Automation


Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

itil effective event resolution  ITIL Done with IT Process Automation Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value? Read More

Sage’s New Year's Resolution: Make 2013 The Year of the Customer


2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential election, an anemic economic recovery, the debt ceiling and proposed sequestration cuts, along with Hurricane Sandy’s effects on business are a few things that come to mind. But despite the ever-changing business landscape, one central tenet

itil effective event resolution   Read More

Meeting Strategic Challenges through Effective Software Testing


Analysis of the tasks and time in information technology (IT) projects invariably reveals the presence of a familiar recurring burden: testing—often still performed manually and inefficiently, yet accounting for a substantial proportion of the budget. Can some simple and effective focused measures have a dramatic and positive impact on the success of key projects? That depends on your approach.

itil effective event resolution  Strategic Challenges through Effective Software Testing Analysis of the tasks and time in information technology (IT) projects invariably reveals the presence of a familiar recurring burden: testing—often still performed manually and inefficiently, yet accounting for a substantial proportion of the budget. Can some simple and effective focused measures have a dramatic and positive impact on the success of key projects? That depends on your approach. Read More

5 Tips to Effective Workforce Performance Management


Performance management systems enable organizations to automate and optimize their performance processes and align employee development and goals with corporate objectives. This field guide will explore five critical steps to ensure that you get the most out of your workforce performance management investments.

itil effective event resolution  Tips to Effective Workforce Performance Management Performance management systems enable organizations to automate and optimize their performance processes and align employee development and goals with corporate objectives. This field guide will explore five critical steps to ensure that you get the most out of your workforce performance management investments. Read More

5 Tips to Effective Learning Management


Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience of blended learning programs. This field guide will explore five critical steps to ensure that you get the most out of your learning management investments.

itil effective event resolution  Tips to Effective Learning Management Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience of blended learning programs. This field guide will explore five critical steps to ensure that you get the most out of your learning management investments. Read More

Human Capital Alignment: An Effective Tool for HR Value Proposition




itil effective event resolution  Capital Alignment: An Effective Tool for HR Value Proposition Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

itil effective event resolution  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More