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Software Functionality Revealed in Detail
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 itil detect individual events

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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The Challenges of Defining and Managing Governance, Risk Management, and Compliance


A broader, more structured approach is needed to effectively manage governance, risk management, and compliance (GRC). Enterprises will then be better able to guide their people, standardize their processes, and unify technology to embed GRC at all organizational levels.

itil detect individual events  the IT Infrastructure Library (ITIL), or the Control Objectives for Information and Related Technologies (COBIT), and to US mandates like the Sarbanes-Oxley Act (SOX) and the Food and Drug Administration (FDA) regulations. The repository often also enables adherence to official product classification schemas such as the US Harmonized Tariff Schedule (HTS) and the Export Control Classification Number (ECCN), which is issued by the Bureau of Industry and Security (BIS) for shipments that require an export Read More

Intranet Best Practices


Intranets must be personalized for individual users and will manage themselves if a Web content management system (CMS) is installed. Right? In fact, these are two common and long-standing myths about intranets. One of the main objectives of a knowledge-sharing intranet is to be the authoritative source for up-to-date, company-wide content. Debunk other intranet myths and learn how simple can equal successful.

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Trends in Customer Experience at TIBCO TUCON 2012


I have attended several enterprise software events in recent months that discussed trends and changes in IT, with big data, mobile computing, social collaboration, and cloud computing at the top of the list. For instance, at its recent SAP Retail Forum North America, SAP announced the availability of a retailing solution built on SAP NetWeaver Cloud (part of the SAP HANA Cloud platform) that

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Saltare.com Prepares LEAP Into B2B Fray


Saltare.com offers a sound value proposition for companies who want to manage important events in their supply chains in real-time.

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ITIL Process Maturity Self-assessment


IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

itil detect individual events  Process Maturity Self-assessment IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness. Read More

ITIL Foundation Fasttrack-The Way You Want It!


The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

itil detect individual events  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment. Read More

Processing Complex Events (During These, oh well, Complex Times) - Part III


Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama, has been offered by Progress Software Coporation after acquiring formerly independent Apama LTD in 2005. Part II then discussed Apama’s current state of affairs and its real-life deployments at companies outside its

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OutlookSoft Case Study: Interactive Data Corporation


Interactive Data Corporation is a provider of securities pricing, financial information, and analytic tools to institutional and individual investors. The company supplies time-sensitive pricing, dividend, corporate action, and descriptive information. However, as a result of global growth, Interactive Data faced the challenge of finding a forecasting and budgeting solution that would generate more comprehensive and less manually intensive performance reports.

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PayStream Advisors


Research and advisory firm PayStream Advisors provides technology research, transformation consulting, and events.

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PDF Spam-A Step Ahead of Image Spam


Research shows that between 65 and 95 percent of all e-mail is considered spam. On an individual level, spam is an annoyance more than anything else, but on a company-wide basis, spam causes significant problems—and the cost to manage it is sizeable. Spammers are always one step ahead of antispam vendors, so to combat this persistent problem, companies need a single-source product that can eliminate spam for good.

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Beginners Guide to SSL


Whether you are an individual or a company, you should approach online security in the same way that you would approach physical security for your home or business. This guide will demystify the technology involved and give you the information you need to make the best decision when considering your online security options.

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Demystifying "Vendor Shootout for ERP" Events


In August 2011, TEC Principal Analyst P.J. Jakovljevic experienced the 11th Vendor Shootout for ERP first-hand. Plex Systems, IQMS, and abas-USA presented directly, while Infor ERP SyteLine, Epicor ERP, Microsoft Dynamics AX, SAP Business ByDesign, and Oracle JD Edwards were represented by partners. Log in to read P.J.'s report on the event, and find out why this strange "co-opetition" works for both users and vendors.

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ITIL and Its Impact in a Multiprovider Environment


The Information Technology Infrastructure Library (ITIL) has become an answer for many IT departments trying to solve their business problems. But many organizations find that their investment in ITIL has failed to yield the anticipated return on investment (ROI). So what’s the key to maximizing ITIL ROI? First, understanding that the term “ITIL-compliant” has as many meanings as there are outsourcing service providers.

itil detect individual events  that their investment in ITIL has failed to yield the anticipated return on investment (ROI). So what’s the key to maximizing ITIL ROI? First, understanding that the term “ITIL-compliant” has as many meanings as there are outsourcing service providers. Read More