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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 itil confidential resolution process

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itil confidential resolution process  Event Resolution Quality | ITIL Confidential Resolution Process | ITIL Event-Resolution Efficiency | ITIL Enterprises Rate IT Event Resolution | ITIL Service Event Resolution | ITIL Method for Event Resolution | ITIL Challenges of the Event Resolution | ITIL Support System Using Event | ITIL Pictures for Event Resolution | ITIL Data Standard Event Resolution | ITIL Resolution Attribute of Event Entity | ITIL Keywords Tactical Event Resolution | ITIL Automated Event Notification | Read More

Business Process Management (BPM) Software Evaluation Report


Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.

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Professional Services Business Process Alignment


Rapid growth is changing the professional service sector (PS) with increased emphasis on vertical industry knowledge, business process change, and quality execution against a backdrop of skilled workforce shortages. Read about the challenges PS executives face as they continue on their path toward expansion, higher revenue, and profit, and the cloud-based business applications they rely on to transform their operations.

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Process-based Governance, Risk Management, and Compliance


The right balance of automated processes with paper records and manual, human interaction is necessary to keep costs under control with a flexible yet controlled set of procedures. The strategic software category, governance, risk management, and compliance, is poised to help.

itil confidential resolution process  governance,risk management,compliance,GRC,process-based GRC,Sarbanes-Oxley Act,SOX,regulatory compliance,business risk,information technology,IT,Kiran Garimella,business process management,BPM,Control Objectives for Information and Related Technologies Read More

Manufacturing Process Management (MPM) RFI/RFP Template


Product Process Planning, Production Process Design and Validation, Production Modeling and Simulation, Ergonomic Evaluation and Simulation, Application Technology

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Ramco Enterprise Process Manufacturing for ERP for Process Manufacturing Certification Report


Ramco Enterprise Process Manufacturing is TEC Certified for online evaluation enterprise resource planning (ERP) for process manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

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Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Two: Business Process Modeling


Business processes must be enabled across the artificial boundaries of disparate applications that must work together to support these business processes. To that end, business process management (BPM) could assist in compliance issues, can reduce training requirements, and increase the overall efficiency of a business.

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Business Process Simulation Technology from Lanner


Today, TEC Research Analyst Gabriel Gheorghiu focuses on business process simulation software provider Lanner Group. Gabriel looks at Lanner's history, products, and market position—and explains the pros and cons of using software to simulate your business processes.

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Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM


Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential.

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AuraPortal BPMS Version 4.3 for Business Process Management Certification Report


AuraPortal BPMS Version 4.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Business Intelligence and Data Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects.

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Business Process Management: A Crash Course on What It Entails and Why to Use It


Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise application integration (EAI).

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Sales Process Map


Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

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Process vs. Discrete


When researching the right enterprise resource planning (ERP) software for your business, it is essential to realize there is a difference between process and discrete ERP software. The first step is to identify the type of manufacturing operation, either process or discrete, and specific manufacturing requirements. This white paper will help you determine if your software is truly meeting your process manufacturing needs.

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Skelta BPM for Business Process Management Certification Report


Skelta BPM by Invensys is now TEC Certified for business process management (BPM). Invensys has vast expertise in helping organizations with their existing BPM issues and tasks. Skelta has strong process modeling features, providing reliable and agile ways to design and implement processes. Download the Skelta BPM certification report now for product analysis, comparison with the average BPM solution, and in-depth analyst commentary.

itil confidential resolution process  business process management, BPM software, BPM solution, TEC certified, business process modeling, business process collaboration Read More

Getting ITIL Done with IT Process Automation


Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

itil confidential resolution process  ITIL Done with IT Process Automation Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value? Read More