Featured Documents related to » itil certifications

Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.

Documents related to » itil certifications

ITIL Foundation Fasttrack—The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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1/28/2011 4:01:00 PM

Measuring the ROI of Internal ITIL Investments
The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

ITIL CERTIFICATIONS:
7/27/2007 2:25:00 PM

Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

ITIL CERTIFICATIONS:
8/28/2007 3:41:00 PM

ITIL Process Maturity Self-assessment
IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

ITIL CERTIFICATIONS:
3/28/2007 3:51:00 PM

Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training and Talent Management
Discover how to reduce turnover and manage change.Find out how retailers can benefit from a new approach to training and talent management This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession planning can make a bottom-line difference in a retailer’s ability to reduce turnover, manage change, and achieve strategic goals. It also examines how retailers are using software-as-a-service (SaaS) solutions to make optimum use of budgetary and staff resources.

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8/17/2010 5:45:00 PM

Oracle Gets SAP ed by IBM
SAP AG (NYSE: SAP) and IBM (NYSE: IBM) today announced an agreement to expand their global sales, marketing and development relationship. As part of this agreement, the two companies will work together to provide expanded choices for customers that wish to implement mySAP.com and IBM's DB2 Universal Database on a variety of hardware platforms. Following in the footsteps of Siebel, SAP has abandoned Oracle and is standardizing on DB2 UDB as its preferred platform. The deal is estimated at $400 million in sales annually.

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12/8/1999

How to Maximize Your IT Services with Lifecycle Management
How to Maximize Your IT Services with Lifecycle Management. Reports and Other Software Program to Use In Your Dynamic System with Lifecycle Management. As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service-centric model has emerged: service lifecycle management (SLcM). Based on the Information Technology Infrastructure Library (ITIL) principles, SLcM provides a framework that enables organizations to optimize business outcomes and facilitate continual service improvement.

ITIL CERTIFICATIONS:
12/18/2007 4:14:00 PM

The Wizardry of Business Process Management – Part 1 » The TEC Blog

ITIL CERTIFICATIONS: adobe livecycle, appian, aris, ascentn, bam, BPM, bre, business activity monitoring, business process analysis, business process management, business rules engine, cobit, collaboration, content management, cordys, corticon, ECM, fair isaac, fico, fujitsu interstage, gartner, global 360, ibm bpm, ids scheer, ilog, itil, itsm, lombardi software, metastorm, model driven architecture, oracle bpm, pallas athena, pega, pegasystems, process automation, process modeling, SaaS, sap netweaver bpm, savvion, Six Sigma, soa, software ag, tibco, tqm, ultimus, .
21-05-2009

LEAN OPINION POLL: Are Lean Concepts and ERP Systems Still Antagonists? » The TEC Blog

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05-08-2010

ABS - Advanced Business Software

ITIL CERTIFICATIONS: Advanced Business Software Corp. has been a technology leader in software and system installations and support in Georgia, South Carolina and North Florida since 1977. Our staff of consultants, programmers and support personnel provide a wide range of professional education, training, and experience to meet your business’ technology needs. Advanced Business Software Corp. is a channel partner for Microsoft DynamicsGP, DynamicsCRM and DynamicsRMS. We are also a Microsoft Gold Partner for Data Management and Business Solutions.We are also the Southeast Regional Partner for Psion Teklogix, a global provider of mobile computing, bar-coding, wireless data collection and RFID ABSC is a premier local provider for IBM i consulting and programming services, .Net web and Windows programming, database services, application development, systems integration and Project Management. We have been good neighbors and trusted advisors counseling varied businesses in the southeastern US for over 30 years. Many of our customers have been with us for all of those 30 years. Our support staff are trained in customer service and value your time and concerns. Advanced Business Software Corp. prides itself on the many Microsoft certifications held by our consultants and support staff. Let us save you time, energy and money with a solution that will allow you to run your business with confidence.

Sage Analyst Day 2011: Not your Older Brother’s Sage – Part 3 » The TEC Blog

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02-05-2011