IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.
Information Technology (IT) (Wikipedia) ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations Information Technology (IT) is also known as : IT Management , ITIL , Computer Science , IT Service Management Suite , Information Technology Infrastructure Library , Management Information Systems , Information Technology Management , Information Systems , Technology Systems , Information Science , Information Systems Development . Table of contents IT as a strategic partner Evolution