The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.
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of the retailers served. It provides a combination of Web services, XML messaging, event publication, and middle-tier interfacing, as well as file-based, large-volume data processing. The Retail Mobility model is based on a combination of native apps and Web-based mobile-aware apps that complement the PC-based systems and cover specific modules and functionalities that best benefit from the mobility aspect: Retail Store, CRM Clienteling, WebIM Merchandising, and Business Intelligence. TEC: What about meet