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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » it web store front


Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth
With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company

it web store front  their rapidly growing business, it was also critical that they had an integrated system that would allow them to keep track of their growing number of transactions, expenses and purchases. Previously using Microsoft Excel to track all aspects of their business from accounting to inventory, Holland Bulb Farms knew they must ind a new software system that could easily import information from Excel. Holland Bulb Farms runs on Everest Software. Key Functionality Used:   Real-time Intergration with Back End Read More...
Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies
Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public

it web store front  resources and reputation. When it comes to email and web threats, regulated firms have particular cause for alarm. For example, businesses that are regulated by the Sarbanes-Oxley Act (SOX) or the Gramm-Leach-Bliley Act (GLBA) are obligated to ensure that financial data and related documents including confidential internal memos, revenue projections, or other content transmitted via email are effectively protected from malware, viruses, and other malicious intruders. Similarly, health care companies are Read More...
Web-based Enterprise Resource Planning Solution Exhibits Lean Approach
SSI''s approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional

it web store front  and at what time. It will also highlight any shortages, and identify any existing purchase orders or schedules (or requisitions) that could satisfy the shortage. This material call-off schedule is linked to the production schedule, and therefore any changes to production plans will automatically update material needs. Production stock locations have re-order point, back-flushing, safety stock, and Kanban functionality, according to the type of material, and can each have different provisioning parameters Read More...
Merging Disparate IT Systems and Exploiting Multichannels
Astute IT strategies should help any company develop a strong competitive advantage whether it be improved time-to-market, better insights about customers

it web store front  to multichannel success; however it is crucial to understand that factors mitigating revenues and to ability to fulfill Web orders are also key. A good Web site design—one that has streamlined site navigation, search, and checkout processes—enables the kind of sales process that best fits the customer''s and retailer''s needs, as does good site performance, and a well-designed user interface. One will indeed never achieve proper order fulfillment without a self-evident navigational structure, the right Read More...
Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in

it web store front  version and found that it offers a comprehensive array of functionality covering areas such as sales force automation, marketing, customer service, and e-commerce. For over a decade, Maximizer Software has been renowned for its affordable, small business-oriented sales force automation tools. Today, Maximizer Enterprise 8 is a full CRM offering, capable of covering a much broader spectrum of business needs. Peter Callaghan, Vice President of Sales and Marketing at Maximizer Software cites Maximizer Read More...
It Isn''t the Fall, It''s the Sudden Stop
Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the

it web store front  It''s the Sudden Stop It Isn''t the Fall, It''s the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More...
Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales
Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However

it web store front  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance Read More...
Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

it web store front  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More...
NORRIQ Group’s Drink-IT Mixed-Mode Manufacturing (ERP) Certification Report
NORRIQ Group''s Drink-IT solution is now TEC certified in the mixed-mode manufacturing (ERP) software solution space. Drink-IT is one of the only global ERP

it web store front  Group’s Drink-IT Mixed-Mode Manufacturing (ERP) Certification Report NORRIQ Group''s Drink-IT solution is now TEC certified in the mixed-mode manufacturing (ERP) software solution space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry, supporting the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform. Download the Drink-IT certification report now for product Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it web store front  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More...
3Com Will Route Customers to In-house Web Design Firm
Network giant 3Com has purchased an E-business web design and consulting firm.

it web store front  may have felt that it was time to step on the merry-go-round. IWC, which already boasts clients like Apple, Hewlett-Packard and Inktomi (and 3Com), will certainly benefit from both the financial backing and the sales contacts it gets from 3Com. 3Com says that the acquisition will enhance the company''s capabilities to provide total, turnkey e-business solutions for customers worldwide. We doubt that IWC will become simply an add-on service that 3Com can offer to its customers. Rather, we expect to see Read More...
Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

it web store front  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More...
Reflexis Systems—Enabling Connected Retail Store
This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage

it web store front  consumers more efficiently and profitably. Read P.J.''s write-up on the vendor''s latest offerings and new retail initiatives that provide customers with a connected retail store experience. Read More...
Proactive IT Managers Can Make a Difference
IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise

it web store front  IT Managers Can Make a Difference Proactive IT Managers Can Make a Difference Featured Author - William R. Friend* - May 14, 2004 Introduction In the back of every CIO''s mind at the time of the annual performance review are two questions: Do I run an IT shop that is aligned with the requirements of our business? and Are the IT projects we are doing generating an acceptable return on investment? In the short term, the more expedient CIO might just try to align IT results with the expectations o Read More...

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