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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it user based access

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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How to Reduce Business Risk through Secure User Access for SAP


Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the confidential data inside your SAP systems and your entire business activity at risk—and have a negative impact on your customers. Find out how to reduce business risks and improve audit results through encrypted communication and two-factor user authentication for SAP.

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Identity-based NAC: Using Identity to Put the “Control” in Network Access Control


Access control is more than just checking devices for malware before admitting them to a network. Identity-based network access control (NAC) looks at the identities of users and devices, and knows what resource they are authorized to access, allowing enterprises to tightly control access, and the devices and behavior of users.

it user based access  mobility and enterprise collaboration, it is not safe to assume that an IP address or device identification provides adequate visibility for access control. It''s much more effective to key off the user in addition to the device. Identity-Based NAC appliances do this, enforcing fine-grained access policies based on any or all of the following aspects of identity: User - Who is the user and how do they authenticate? Device - Is the device being used managed or unmanaged? Location - Where are they coming Read More

Microsoft Office Fluent User Interface: IT Decision-maker Perception


This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

it user based access  respondents had not added IT staff to support end user transitions to the new user experience. Companies rely primarily on in-house and self-service training methods, such as online training, to support end users. The majority of companies do not require their users to take mandatory training. Though most respondents were not distinguishing between “general” and “advanced” users in their training programs, Forrester Consulting believes that this may be a beneficial practice for organizations Read More

INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations


The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete manufacturers such as aerospace contractors, contract manufacturers of electronic components, window, door & frame manufacturers, and MRO organizations with revenues up to $300 million.

it user based access  the company''s focus allows it to keep pace with trends in technology and customer requirements. Still, limited financial resources, undeveloped global channel and brand recognition, which are almost non-existent outside the US, and limited product''s global capabilities are the challenges the company has yet to overcome. Having to deliver a number of functionalities through 3rd-party solutions, which are natively offered by many larger competitors as a matter of course, may deter some interface-wary Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

it user based access  to relevant questions- making it unnecessary for you to re-invent the wheel every time a user encounters an obstacle. This knowledge helps maintain smoothly running services and can even be used to cut costs and increase efficiency and productivity through the automation of problem resolution. This plays a critical role in helping to put disparate IT groups on the same page, so that IT can act in a unified manner to address the needs of the business. Market-leading asset, configuration and change Read More

Embrace the Cloud-based Telephony System for Your Business


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it user based access  to cut communication costs without managing multiple communication providers. If you are planning to move your business telephony from on-premise to the cloud, here are some direct insights into these telephony systems, common myths, considerations before making a move to the cloud, expectations to consider, and available vendors. Read More

Alfanar IT


alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and foreigner big organizations that is functional according to Saudi standers out of which Network Solutions, Enterprise Resource Planning (ERP) and E-Business. alfanar IT is a Cisco silver partner, Microsoft golden partner for business solution (Microsoft Dynamics AX and NAV), OpenText and ULTIMUS partner.

it user based access  IT alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and Read More

Deliver Smarter Products and Services by Unifying Software Development and IT Operations


Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services.

it user based access  Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services. BEGINLYX Read More

ERP User Satisfaction Survey: Summary


In 2011, 1,923 participants from 17 countries responded to a survey on enterprise resource planning (ERP) user satsifaction. Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing, the main problems they experienced during implementation, and an overall ERP satisfaction barometer.

it user based access  User Satisfaction Survey: Summary In 2011, 1,923 participants from 17 countries responded to a survey on enterprise resource planning (ERP) user satsifaction. Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing, the main problems they experienced during implementation, and an overall ERP satisfaction barometer. Read More

ERP vs Project-Based Solutions - Which is Right for You?


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it user based access  project-based Solutions,PBS,enterprise resource planning,ERP,enterprise asset management,EAM,engineer-to-order,ETO,configure-to-order,CTO,make-to-order,MTO,IFS white paper,IFS Read More

Model Based Architectures - For sustainable Competitive advantage


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it user based access  Based Architectures - For sustainable Competitive advantage Model-based architectures are conceptually superior on all fronts to conventional approaches to development. So far, they have not yet attained high levels of maturity and robustness and hence most organizations are living with conventional approaches. This paper compares the next generation of architectures, called model-based architectures, with current generation architectures from these perspectives. The extent of improvements in Read More

Increasing Agility and Decreasing Change Life Cycle Timeframes in SOA-based Systems


While service oriented architecture (SOA)-based systems are great for re-using the existing IT infrastructure to implement newer business processes, they only help IT professionals. Thus, an SOA-based system is a technical answer to a business challenge—but in order to help businesses react to business changes, existing business rules management system (BRMS) technology should be included in the mix.

it user based access  for re-using the existing IT infrastructure to implement newer business processes, they only help IT professionals. Thus, an SOA-based system is a technical answer to a business challenge—but in order to help businesses react to business changes, existing business rules management system (BRMS) technology should be included in the mix. Read More

Top Ten Reasons to Automate Your IT Processes


Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation.

it user based access  Reasons to Automate Your IT Processes Today''s IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can''t afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More

Driver-based Budgets and Forecasting


Line managers and finance staff are frustrated by the inability of spreadsheet-based planning systems to deliver useful budgets and rolling forecasts. A major problem is the disconnect between the operational elements of business and financial plans. What's missing is driver-based planning, a best-practice methodology where financial plans incorporate assumptions about business activities modeled to drive financial data.

it user based access  are frustrated by the inability of spreadsheet-based planning systems to deliver useful budgets and rolling forecasts. A major problem is the disconnect between the operational elements of business and financial plans. What''s missing is driver-based planning, a best-practice methodology where financial plans incorporate assumptions about business activities modeled to drive financial data. Read More

The Secrets to Buying a Cloud Based ERP -- November 16, 2010


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it user based access  -- November 16, 2010 IT vendors are flooding the market with cloud-based enterprise resource planning (ERP) solutions in a wide variety of configurations. But how do cloud-based business applications affect your current IT infrastructure and the role of your IT organization? In the Webcast, The Secrets to Buying a Cloud-based ERP , learn about IT''s new role in evaluating, selecting, and implementing cloud-based ERP. Join this Webcast to discover: how cloud technology has changed the way businesses look Read More