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Documents related to » it upper manager


Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

IT UPPER MANAGER: SAP environments (or heterogeneous IT landscapes) often comprise huge global corporations that use SAP ERP worldwide, with different divisions possibly using different releases of the product (which is a nightmare to manage in a manual or semi-automated manner). Add to that some third-party enterprise resource planning (ERP) systems in a so-called two-tier ERP scenario for remote divisions and plants (e.g., Microsoft Dynamics AX , SAP Business One , SYSPRO , Epicor , QAD , etc.) and third-party
10/27/2011 11:35:00 AM

IBM Tivoli Storage Manager FastBack
Do you need a better backup solution or a better recovery solution? Many businesses are struggling with both an ever-increasing amount of data and a decreasing tolerance to system downtime. You need to reduce the amount of data at risk of loss and eliminates error-prone manual operations from the data protection process. And you need to get your operations back up within minutes of any type of data loss.

IT UPPER MANAGER: Source: IBM Document Type: White Paper Description: Do you need a better backup solution or a better recovery solution? Many businesses are struggling with both an ever-increasing amount of data and a decreasing tolerance to system downtime. You need to reduce the amount of data at risk of loss and eliminates error-prone manual operations from the data protection process. And you need to get your operations back up within minutes of any type of data loss. IBM Tivoli Storage Manager FastBack
5/9/2011 9:53:00 AM

System Center Data Protection Manager (DPM) 2007
To retain the integrity and availability of your key operational data, your server infrastructure must provide effective data backup and recovery. When used with a storage area network (SAN), a data protection manager (DPM) can help increase your storage space, reduce time needed to create backup, and allow for quick recovery of data when disaster strikes. Learn more about this scalable and cost-effective solution.

IT UPPER MANAGER: Description: To retain the integrity and availability of your key operational data, your server infrastructure must provide effective data backup and recovery. When used with a storage area network (SAN), a data protection manager (DPM) can help increase your storage space, reduce time needed to create backup, and allow for quick recovery of data when disaster strikes. Learn more about this scalable and cost-effective solution. System Center Data Protection Manager (DPM) 2007 style= border-width:0px;
2/15/2008 10:38:00 AM

HR Manager to HCM Strategist in Four Easy Steps
Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve overall business performance. This type of complex exploration and examination, where financial implications and cause and effect are studied, helps elevate HR to the most strategic level—transforming the HR manager to HCM strategist. Read this white paper to discover how cohesive business intelligence can proactively impact your organization.

IT UPPER MANAGER: Ultimate Software Document Type: White Paper Description: Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve overall business performance. This type of complex exploration and examination, where financial
5/22/2013 11:14:00 AM

Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

IT UPPER MANAGER: Source: Fonolo Document Type: White Paper Description: Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them. Social Media and You
9/26/2011 2:09:00 PM

Whose ROI is it Anyway?Part One: Introduction
With growing frequency, we hear business and IT managers asking a technology vendor to

IT UPPER MANAGER: Whose ROI is it Anyway? Part One: Introduction Whose ROI is it Anyway? Part One: Introduction Dennis J. Crane - April 12, 2004 Read Comments Introduction After a few years of incredible hype and some very wishful thinking, enterprise software has finally returned to reality. Plans and promises that assumed the repeal of business fundamentals have disappeared along with the sky-high stock prices for some software vendors. But, we ve been here before. In the early 1990s, we thought manufacturing automation
4/12/2004

Advertising Makes It Up In Volume
A small decline in Internet advertising rates turns out to be no problem for the advertising business as inventory explodes.

IT UPPER MANAGER: Advertising Makes It Up In Volume Advertising Makes It Up In Volume D. Geller - February 18, 2000 Read Comments Event Summary AdKnowledge eAnalytics, the strategic analysis arm of Engage Technologies (NASDAQ: ENGA) has issued its annual review of online advertising. Engage is a subsidiary of CMGI (NASDAQ: CMGI). The report finds a modest decline in CPM rates, the basic measure of the cost of advertising. The CPM rate is the price a website charges an advertiser for showing one thousand impressions of an
2/18/2000

IT Planning: A Corporate Mantra
Choose one that fits your individual need in relation to IT Planning.Free download! Aligning IT with business objectives has long been a mantra of corporate directives. But organizations often fall short of publishing quality documents and assembling plans that meet business needs—never mind providing the necessary details to ensure thorough infrastructure planning. Don’t focus too much on technology—find out how to better manage the IT planning process and how to overcome its challenges.

IT UPPER MANAGER: IT Planning: A Corporate Mantra IT Planning: A Corporate Mantra Source: Estrella Partners Group LLC Document Type: White Paper Description: Aligning IT with business objectives has long been a mantra of corporate directives. But organizations often fall short of publishing quality documents and assembling plans that meet business needs—never mind providing the necessary details to ensure thorough infrastructure planning. Don’t focus too much on technology—find out how to better manage the IT
7/17/2009 2:31:00 PM

Why IT Does Matter in BPO
IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor.

IT UPPER MANAGER: Why IT Does Matter in BPO Why IT Does Matter in BPO Source: EquaTerra Document Type: White Paper Description: IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO
11/8/2006 10:34:00 AM

Beating IT Recession Blues
IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT investments are most effective when they improve business performance. Find out the degree to which organizations in the United Kingdom (UK) understand what IT is doing for their businesses, and in particular how some companies measure this and benefit from it.

IT UPPER MANAGER: Beating IT Recession Blues Beating IT Recession Blues Source: Quocirca Ltd Document Type: White Paper Description: IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT investments are most effective when they improve business performance. Find out the degree to which organizations in the United Kingdom (UK) understand what IT is doing for their businesses, and in particular how some companies
4/17/2009 7:11:00 AM

Delivery Architecture - What it Means...
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to understand and act, all in sync with our supply chain partners. This is why the delivery architecture of an application is critical, especially for addressing multi-enterprise interactions.

IT UPPER MANAGER: Delivery Architecture - What it Means... Delivery Architecture - What it Means... Lucy West - June 28, 2005 Read Comments Introduction By now we hope you have been reading last issue s articles Remapping the Supply Chain Universe and Mapping the End-to-End Supply Chain Process , as well as this issue s Assessing Supply Chain Performance . These will be prerequisites for understanding the delivery architecture. In those articles we discussed the externalization of the business process—across multiple
6/28/2005


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