Is there a tension between the people authorizing IT spending in your company and those determining the needs? The roles of each C-level position, combined with current approaches to IT, may tell the story of how “strategic” your IT systems really are. More importantly, this tension underscores the involvement IT must have in understanding and participating in determining needs.
it upper management positions
CFOs, and CEOs when it comes to the process of purchasing enterprise software. The person most frequently authorizing purchases varies considerably from small, to medium, to large enterprises. CEOs authorize purchases more frequently than they research or determine needs. With the exception of small businesses, it''s more likely that the CFO will have a primary role authorizing purchases than the CEO. But when annual revenue reaches the upper end of the spectrum this role tends to be performed by the CIO,