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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » it top web store


Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

it top web store  particular course and send it to everyone in their school''s network, creating a virtual study group where students can log in, post their questions, and help each other find answers. This real-time collaboration provides a virtual world where learners engage in a common task and individuals are not only dependent on each other, but also accountable for their actions. At the corporate level, this collective intelligence opens up a whole new world of learning possibilities. Not only can users connect and Read More...
SAP’s SME Product Marketing Team Tells All (or Most of it, at least)
The recently held SAPPHIRE NOW 2011 event in Orlando, Florida had many newsworthy items with regards to SAP’s solutions for small and medium enterprises

it top web store  a different market segment. It would be fair to say that in the markets that they target, they are all selling really well. Given this, we might choose to re-cast and address the question from a few perspectives: In terms of Volume: SAP Business One In terms of Revenue: SAP Business All-in-One In terms of SaaS deployments: SAP Business ByDesign continues to improve and strengthen its position and market footprint Clearly, as products mature and the market shifts, we continually track the behavior and Read More...
Web-site Strategy for Organizations in the Corporate Services Industry
As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional

it top web store  edit/upload. Furthermore, while traditionally it has been expensive to build positive brand awareness, a website and its associated marketing tools can provide an inexpensive alternative to traditional media. Search engine optimisation (SEO) c an enable maximised visibility and accessibility, generating increased website traffic through the use of search engines such as Google, Yahoo! and Bing. Creating hyperlinks, using meta tags and regularly updating information to ensure pages are dynamic rather than Read More...
Talking to (and Learning from) a Retail Store Execution Software Leader - Part 2
Part 1 of this blog series introduced Reflexis Systems, whose task execution solutions have helped over 110 retailers and their suppliers worldwide execute

it top web store  T&A. It’s looking like it will be about 50/50 in 2011 between labor scheduling/T&A and task manager. But, as mentioned earlier, many customers are selecting all of our solutions, and implementing them in order of what their most important business needs are. Because we built all of our products so that they are easy to integrate with each other, we provide our customers this flexibility. PJ : What is your message to retailers where task management is not the top priority? In other words, how do you Read More...
Web Application Security: The Truth about White Box Testing versus Black Box Testing
Information security managers, quality assurance staff, and developers are faced with the enormous responsibility of keeping Web applications secure from the

it top web store  entire Web application as it is deployed with all its components. If vulnerability is present in the way two components interact with each, black box testing can detect it. Provide development feedback via testing on a staging server. By integrating black box testing as part of the software development lifecycle, regular and early feedback can be provided to development. This will help catch any security concerns before they get to the deployment stage. Prevent the gathering of additional hacking Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

it top web store  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how Read More...
Network Engines, Inc. - Double the CPUs for Web Serving
Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving. In this note, we examine the

it top web store  its support activities, although it does have an in-house support group that answers customer questions. Network Engines presently focuses on the high-end ISP and ASP market, primarily on those customers who need the power and flexibility of clustered server appliances, buy significant quantities of them (>50 per order) and are willing to pay $5000+ for a system. This is in contrast to its closest competitor Cobalt Networks, which focuses on lower-end vendors and prices its systems accordingly -- Read More...
10 Steps to Purchasing a Web Conferencing Solution
Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online

it top web store  conferencing system. Before you commit to a Web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online collaboration tool. The answers will help you determine how best to leverage a Web conferencing solution and what features and functionality will deliver the greatest value. How do you plan to use a Web conferencing solution? Do you want to hold general meetings, offer Webinars, deliver e-learning programs and create online Read More...
If It Ain’t Broke, Don’t Fix It!!!
“If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work

it top web store  It Ain’t Broke, Don’t Fix It!!! “If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work against the lean manufacturing concepts. Any breakdown or downtime on the manufacturing floor, in the warehouse, in transportation, or any other business process will create missed customer commitments, failed deliveries, idle time, and lost labor hours. Instead of taking the risk and being in reactive Read More...
Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

it top web store  are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features. Read More...
They Test Web Sites, Don’t They?
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle

it top web store  that use Java applets. It also offers Web-based reporting tools and supports double-byte character sets. The company also introduced a new product, EJB-test. This product makes it possible to test middle tier applications based on Enterprise JavaBeans. The application can automatically inspect the functionality and performance of EJBs as individual components, as a group of components or as an entire EJB application to determine its calling interface, and from that develop a program that feeds data to Read More...
IT Services(2)
Wipro''s IT solution and services include IT infrastructure systems integration, information systems

it top web store  Services(2) Wipro''s IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development. Read More...
Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments
If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of

it top web store  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can''t really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don''t expect to see them . Tucker states that the problem with financial analysis of Read More...
Protecting Your Network Against the Growing Danger of Web Attacks
Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008

it top web store  they perform their job. It offers a ready source of current information, an infrastructure for developing various types of content, and a platform for communications and collaboration. The problem of Web-borne threats is not theoretical: millions of users have been impacted and the threat is getting worse. However, the Web is also fraught with risks, such as malware that can be downloaded to a network or an individual''s computer by doing nothing more than simply visiting a Web site. Further, even Web Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it top web store  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More...

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