This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.
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leadership positions. Competencies make it easier to identify top performers and then go the extra step to identify the right high potential employees for specific positions. This is a critical distinction. For example, a top salesperson might not make a successful sales manager. Retention Career development and succession planning that are based on clear, objective competencies give employees more control over their own upward path. Salary.com research shows that this plays a critical role in