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Core PLM for Discrete Industries
The foundation of product lifecycle management (PLM) for the discrete manufacturing industries is product data management (PDM). It covers design and product-related aspects of PLM including manage...
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Documents related to » it top management


On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

it top management  and volume discounts. With IT asset management, companies can also better track software license allocation, and better prepare for license renewal negotiations by knowing what needs to be renewed and how many licenses are actually required. ITAM also gives them full insight into how many licenses have been purchased, how many have been allocated and to whom, and how many are un-used. This can help companies avoid purchasing additional licenses they don’t need. “Renegade” software purchasing is Read More
Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management
Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are

it top management  elevated in importance - it is now being viewed as a competitive tool to increase product profitability through improved market responsiveness in addition to improving efficiency - Engineering Change Management 2.0. Table 1: The Top Five Pressures Pressures Response Shortening development lead times 63% Market need for a quick response to quality issues 43% Challenge of implementing change in complex, global supply chains 35% Rapidly changing market requirements for product capabilities 29% Reduced Read More
Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

it top management  particular course and send it to everyone in their school''s network, creating a virtual study group where students can log in, post their questions, and help each other find answers. This real-time collaboration provides a virtual world where learners engage in a common task and individuals are not only dependent on each other, but also accountable for their actions. At the corporate level, this collective intelligence opens up a whole new world of learning possibilities. Not only can users connect and Read More
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it top management  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

it top management  leadership positions. Competencies make it easier to identify top performers and then go the extra step to identify the right high potential employees for specific positions. This is a critical distinction. For example, a top salesperson might not make a successful sales manager. Retention Career development and succession planning that are based on clear, objective competencies give employees more control over their own upward path. Salary.com research shows that this plays a critical role in Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

it top management  costly and inefficient, but it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external Read More
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

it top management  upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More
Mobile Device Management Comparison Guide
In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device

it top management  In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device usage. The goal is to optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions. Read More
The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level
Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can

it top management  Path to World-class IT Governance: Maturing Your IT Organization to the Next Level Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring Read More
PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report
PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a

it top management  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

it top management  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
OutStart TrainingEdge.com Learning Management System Certification Report
The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation

it top management  systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

it top management  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

it top management  Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

it top management  KM initiative within the IT help desk or customer contact center. Often KM practices relating to service and support can be defined as knowledge-powered problem resolution - using a knowledge base, knowledge sharing, collaboration and knowledge reuse to efficiently solve customer questions. Knowledge Management for Service and Support A successful knowledge management initiative within a help desk or call center can reduce agent training time and speed new employee ramp up. Knowledge-powered problem Read More

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