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Documents related to » it technology event resolution


The Technology Choices
In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor.

IT TECHNOLOGY EVENT RESOLUTION: these quite arduous, as it can be witnessed by many partners, prospective users, or analysts who typically have a time of making sense thorough the maze of the available product menu. While the idea to enable the research and development (R&D) team to gain economies of scale by leveraging the chosen technology foundation to build common application components as commodities that can be deployed within the entire product portfolio is tempting and promising in the very long run, it will only happen in a
8/27/2005

Making Technology Pay
The one thing you can count on today in business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely on technology. But the most effective management control and optimization of company performance can be achieved only if you have the right systems. Discover how an integrated system can help you manage data and make better decisions, for a more successful company.

IT TECHNOLOGY EVENT RESOLUTION: business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely on technology. But the most effective management control and optimization of company performance can be achieved only if you have the right systems. Discover how an integrated system can help you manage data and make better decisions, for a more successful company. Making Technology Pay style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer
8/21/2008 5:23:00 AM

Video Synopsis Technology
Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long.

IT TECHNOLOGY EVENT RESOLUTION: Source: BriefCam Document Type: White Paper Description: Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long. Video Synopsis Technology style= border-width:0px; />  
4/6/2010 6:01:00 AM

EvolveWare’s S2T Technology
To date, the best option for discovering and extracting information from software applications has primarily been manual, with automation tools serving in support. These initiatives are tedious, long-term, and high-risk. Companies try to lower monetary cost by outsourcing such projects. However, the time to completion and risks remain unchanged at best. The solution? Automated documentation and transformation of software applications.

IT TECHNOLOGY EVENT RESOLUTION: EvolveWare, Inc. Document Type: White Paper Description: To date, the best option for discovering and extracting information from software applications has primarily been manual, with automation tools serving in support. These initiatives are tedious, long-term, and high-risk. Companies try to lower monetary cost by outsourcing such projects. However, the time to completion and risks remain unchanged at best. The solution? Automated documentation and transformation of software applications.
12/14/2006 4:43:00 PM

Fatal Flaws and Technology Choices
Food and beverage manufacturers rely on information technology to meet market demands. However, food is one market where most enterprise applications show a number of

IT TECHNOLOGY EVENT RESOLUTION: presented in prior notes, it is difficult to imagine a food and beverage manufacturer of any size meeting the demands of the business without some use of information technology (IT), since enterprise resource planning (ERP), supply chain management (SCM), warehouse management systems (WMS), and much more are required to compete. Part Seven of the series Food and Beverage Delights. For more information, see prior notes in the series: Food and Beverage Delights Food and Beverage Industry Trends and
11/8/2006

Essential ERP—Its Underpinning Technology
In its simplest sense, enterprise resource planning (ERP) systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more.

IT TECHNOLOGY EVENT RESOLUTION: Essential ERP—Its Underpinning Technology Essential ERP—Its Underpinning Technology P.J. Jakovljevic - September 5, 2005 Read Comments Introduction Un progiciel de gestion intégré (PGI, en anglais ERP pour Enterprise Resource Planning ) n’est en fait que le simple agrégat d’applications logicielles qui automatisent les différentes fonctions de gestion que l’on retrouve au sein d’une entreprise, comme par exemple la comptabilité, les finances et les ressources humaines. Dans le cadre
9/5/2005

NRF 2013 Highlights: Technology Driving Customer-centric Retail
Today's always-on mobile and digital lifestyle has put consumers in the driver's seat. Customers are more empowered than ever before, with immediate access to up-to-date pricing and deep product information and peer reviews thanks to the latest smartphones and Internet-enabled devices. See how this has impacted the retail industry and how retailers are responding to get customers to buy into their products. Get the highlights from NRF 2013.

IT TECHNOLOGY EVENT RESOLUTION: Today s always-on mobile and digital lifestyle has put consumers in the driver s seat. Customers are more empowered than ever before, with immediate access to up-to-date pricing and deep product information and peer reviews thanks to the latest smartphones and Internet-enabled devices. See how this has impacted the retail industry and how retailers are responding to get customers to buy into their products. Get the highlights from NRF 2013. NRF 2013 Highlights: Technology Driving Customer-centric Retail
2/12/2013 4:18:00 PM

Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

IT TECHNOLOGY EVENT RESOLUTION: ), and regardless whether it is about a service complaint or a mere inquiry. The combination of customer information, dynamic scripting, and built-in process management must help to ensure this consistent customer treatment. The contact or call center is constantly changing, and businesses need ever more powerful and flexible CRM tools that continually provide greater productivity, decreased costs, and enhanced service. Also, as many research and surveys report, companies have traditionally focused too
12/7/2007

BPM Technology Taxonomy: A Guided Tour to the Application of BPM
As modern enterprises grow in complexity and scope, managers struggle to keep pace. Business process management (BPM) is increasingly seen as a way to master the swelling complexity of modern corporations and coordinate the work of thousands of people by focusing on well-defined processes. Find out how BPM, applied the right way, can fulfill the promise of IT to automate business processes and directly support strategy.

IT TECHNOLOGY EVENT RESOLUTION: fulfill the promise of IT to automate business processes and directly support strategy. BPM Technology Taxonomy: A Guided Tour to the Application of BPM style= border-width:0px; />   comments powered by Disqus Related Topics:   Project and Process Management,   Business Process Management (BPM),   Technology Tools and Methods Source: SAP Learn more about SAP Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and
6/2/2009 4:15:00 PM

Non-restrictive Technology in Computer-based Businesses and Services
Typically, there are two approaches to managing public access and workplace workstations: the lock-down approach, and the reactionary approach. However, despite the variety of public access or corporate computer environments that exist, non-restrictive technology is applicable to all of them. With this technology in place, users can use workstations as they desire, but downtime and technical support costs are eliminated.

IT TECHNOLOGY EVENT RESOLUTION: Source: Faronics Document Type: White Paper Description: Typically, there are two approaches to managing public access and workplace workstations: the lock-down approach, and the reactionary approach. However, despite the variety of public access or corporate computer environments that exist, non-restrictive technology is applicable to all of them. With this technology in place, users can use workstations as they desire, but downtime and technical support costs are eliminated. Non-restrictive Technology
4/9/2007 6:50:00 PM

Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

IT TECHNOLOGY EVENT RESOLUTION: RightNow Technologies Document Type: White Paper Description: For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Zero Contact Resolution: How to Keep Customers and Build Great Brands
4/2/2007 5:04:00 PM


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