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Abstract:
Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call
center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor
that could interconnect eight call centers into a singl (...)
Excerpt related to
it system support:
UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent
Call Handling Platform. Source: UCN. Document ...
Published:
2010-03-11
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Abstract:
We do not see Sun Solaris administrators implementing any Novell NDS package. (...)
Excerpt related to
it system support:
... to say, Microsoft clients concerned with the daunting spectacle of losing support for
either a whole or part of their network operating system (NOS) never ...
Published:
2000-02-04
-
Excerpt related to
it system support:
... 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has
released a new decision support system for pragmatic ...
Published:
2010-04-01
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Abstract:
"Extending its portfolio of solutions to the industrial sector, System Software Associates (NASDAQ: SSAXD) today announced
a joint marketing and development agreement with SynQuest, Inc. to provide an integrated supply chain solution that will allow
SSA customers to drive profitability and lower costs. S (...)
Excerpt related to
it system support:
"Extending its portfolio of solutions to the industrial sector, System Software Associates (NASDAQ: SSAXD) today announced
a joint marketing and d...
Published:
1999-10-01
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Abstract:
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's
ERP project. First you survived the ERP software selection process. Then you lived through the boot-camp tough implementation
phase. So your ERP system is up and running-now w (...)
Excerpt related to
it system support:
Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's
ERP project. First y...
Published:
2002-03-27
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Abstract:
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating
system. (...)
Excerpt related to
it system support:
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red
Hat Linux operating system. ...
Published:
1999-10-20
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Abstract:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
Excerpt related to
it system support:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from ea...
Published:
2003-07-03
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Abstract:
Lotus Notes has just surpassed the 50,000,000-installed base mark, giving Microsoft’s Exchange server a good “run for the
money”. (...)
Excerpt related to
it system support:
... support. Table 1 (below) illustrates the operating system support
for the three leading collaborative messaging vendors. Operating ...
Published:
2000-03-20
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Abstract:
The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines
provide suggestions for improving the effectiveness of sales and operations planning (S&OP) game plans. (...)
Excerpt related to
it system support:
The lack of effective game plans is typically cited as a leading cause of poor system implementation. The following guidelines
provide suggestions...
Published:
2004-03-26
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Abstract:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same
one-size-fits-all models of support. (...)
Excerpt related to
it system support:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, i...
Published:
2007-04-02
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Abstract:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop' enterprise business applications. (...)
Excerpt related to
it system support:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop...
Published:
2002-02-05
-
Abstract:
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise
software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other
in a head-to-head contest: Hyperion System 9 vs. Outlook (...)
Excerpt related to
it system support:
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of
enterprise software Showdowns. T...
Published:
2007-05-30
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Abstract:
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves
into a vendor of solutions for the "e-Business infrastructure". In conjunction with their contract to build an enterprise
data warehouse for the United States Postal Service and th (...)
Excerpt related to
it system support:
... disk staging with in-memory server-side caching to fully leverage system resources ...
With the addition of support for MQSeries and XML in the PowerCenter.e version ...
Published:
2000-01-01
-
Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
it system support:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
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Abstract:
On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services,
announced financial results for its fourth fiscal quarter ended October 31, 1999. (...)
Excerpt related to
it system support:
On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services,
announced financia...
Published:
1999-12-15
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Abstract:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in the discrete automotive manufacturing (which it has recently started with BRAIN) and solid SCE product
modules that it might embed into its own SCM suite and p (...)
Excerpt related to
it system support:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in ...
Published:
2003-07-17
-
Abstract:
During the last few years, Made2Manage has evolved from a vendor of traditional MRP/ERP software to a provider of ‘one-stop-shop’
enterprise business applications. (...)
Excerpt related to
it system support:
During the last few years, Made2Manage has evolved from a vendor of traditional MRP/ERP software to a provider of ‘one-stop-shop’
enterprise busin...
Published:
2003-01-21
-
Abstract:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance
regulations. (...)
Excerpt related to
it system support:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use m...
Published:
2009-08-17
-
Abstract:
NCR Corporation announced it will support Microsoft Windows 2000 across its entire offering of products. In addition, NCR
will present a full suite of consulting and support services to help businesses migrate to the Windows 2000 environment. The
question is whether the power of Windows can keep up with (...)
Excerpt related to
it system support:
... range. UNIX should also be considered as a viable candidate for an operating system
to support the warehouse. Before committing ...
Published:
2000-02-25
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Abstract:
Trend Virus Control System (TVCS) utilizes a web based management console, which allows for administration, configuration
and policy enforcement from a central location. (...)
Excerpt related to
it system support:
... non-anti-virus products should also be managed from the same centralized control system.".
... The web server support should be expanded to include products such as ...
Published:
1999-12-01