X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

CMMS – EAM
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
 

 it system maintenance support

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

CMMS – EAM
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...

Documents related to » it system maintenance support

Aligning Business with IT through IT Portfolio Management and IT Governance


When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized with strategy for maximum business value—while reducing IT cost. An IT portfolio management framework, coupled with an IT governance framework, can provide visibility into projects and IT assets, keeping them aligned to business objectives at all times.

it system maintenance support  Portfolio Management Executive | IT Portfolio Management System | IT Application Portfolio Management | IT Portfolio Management Solutions | IT Portfolio Management Discipline | IT Corporate Governance | IT Project Governance | IT Governance Indicators | IT Corporate Governance | IT Effective Governance | IT Governance Program | IT Governance Association | IT Governance Framework | IT Governance Principles | IT Governance Solution | IT Governance Strategy | IT Implementing Governance | IT Investment Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

it system maintenance support  time, many customers realize it will take at least a decade for market battles to play out over system architectures, new middleware, and service-oriented architecture (SOA) technology standards, as experience teaches us, see Architecture Evolution: From Web-based to Service-oriented Architecture . Lastly, many customers are concerned that choosing one vendor will leave them with a potentially weak or unviable solution in the coming shake out. Although existing enterprise systems'' customers are a Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

it system maintenance support  the users and the IT department knew the system and did not have that many questions. Use of this service will vary based on the technical competence of internal staff, and on the stability and maturity of the software release. These executives'' experiences show us that change is what drives the need for the hotline. Some example scenarios of change would be if an enterprise plans to modify how it uses or reinstalls a module, or if the enterprise installs a new release within the next year. Such changes Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

it system maintenance support  service and leveraging their IT investments. Prior to founding Rimini Street, Ravin cofounded TomorrowNow support services for PeopleSoft and JD Edwards products, and served as president and chief operating officer (COO) for TomorrowNow. Ravin sold his 50 percent stake in TomorrowNow to SAP in January 2005, and retired (albeit for a short while) to pursue other entrepreneurial ventures. For background information on users'' typical problems with S&M, please see Will User Enterprises Ever Get Onto an Easy Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

it system maintenance support  third party service since it was first offered two years ago. TomorrowNow has grown surprisingly fast, now boasting nearly 250 customers, 10 offices around the world, and offering support in 9 languages across 35 countries. Also, beyond the once venerable JD Edwards World and JD Edwards OneWorld ERP systems, the company now covers Siebel and, most recently, the older Baan ERP system instances in Europe (the contemporary product is currently branded as Infor ERP LN ). TomorrowNow contends that the above Read More

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

it system maintenance support  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

How to Choose a CRM System


When it comes to customer relationship management (CRM), it’s important to understand all the benefits of an integrated CRM system before beginning your selection process. This guide is designed to help you build the business case for a CRM system, form an effective project team, ask the right questions, identify the challenges involved and much more.

it system maintenance support  a CRM System When it comes to customer relationship management (CRM), it’s important to understand all the benefits of an integrated CRM system before beginning your selection process. This guide is designed to help you build the business case for a CRM system, form an effective project team, ask the right questions, identify the challenges involved and much more. Read More

Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments


If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of their IT investments.

it system maintenance support  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can''t really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don''t expect to see them . Tucker states that the problem with financial analysis of Read More

It Isn't the Fall, It's the Sudden Stop


Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the noise of the sudden stop rings in everyone's ears for a long time.

it system maintenance support  It''s the Sudden Stop It Isn''t the Fall, It''s the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More

Computer, IT, and Software


The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, and manufacturing needs can set an example for other industries.

it system maintenance support  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More

Maintenance Connection Onsite/Online for CMMS-EAM Certification Report


Maintenance Connection Onsite/Online (v. 5.0) is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset management (EAM) solutions in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

it system maintenance support  Connection Onsite/Online for CMMS-EAM Certification Report Maintenance Connection Onsite/Online (v. 5.0) is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset management (EAM) solutions in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, Read More

Matching the Correct Phone System to Your Business


Are you spending more time than you anticipated shopping for a new business phone system? This comprehensive listing reviews leading phone systems on the market for small-size businesses; medium-size businesses (includes both on-premises and hosted solutions); and enterprise-level businesses. This guide will help streamline your search for a new phone system, so you focus on those systems that are appropriate for your needs.

it system maintenance support  the Correct Phone System to Your Business Are you spending more time than you anticipated shopping for a new business phone system? This comprehensive listing reviews leading phone systems on the market for small-size businesses; medium-size businesses (includes both on-premises and hosted solutions); and enterprise-level businesses. This guide will help streamline your search for a new phone system, so you focus on those systems that are appropriate for your needs. Read More

Drink-IT


Drink-IT® is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized beverage wholesalers, and beverage producers. Drink-IT enables them to cover all enterprise resource planning (ERP) and customer relationship management (CRM) processes in one integrated solution. Drink-IT enables companies to make informed decisions in production and quality management, logistics, sales, and promotions, and helps them manage the legislative aspects of this industry. Drink-IT is globally available and already implemented in more than 80 beverage companies in 30 countries. Drink-IT has more than 3,000 users worldwide. Drink-IT is built on the platform of Microsoft Dynamics NAV2013 R2. This means that the solution is perfectly compatible with all other Microsoft applications and can therefore be integrated seamlessly into almost any existing business environment. Drink-IT has received the status of “Certified for Microsoft Dynamics NAV.” This signifies that Drink-IT has met Microsoft’s highest standard for partner-developed software.

it system maintenance support  IT Drink-IT® is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized beverage wholesalers, and beverage producers. Drink-IT enables them to cover all enterprise resource planning (ERP) and customer relationship management (CRM) processes in one integrated solution. Drink-IT enables companies to make informed decisions in production and quality management, logistics, sales, and promotions, and helps them Read More