X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 it support costs sap

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

Evaluate Now

Documents related to » it support costs sap

Cutting IT and Application Support Costs


With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes fewer costly mistakes, and has a vastly reduced reliance on your Help Desk.

it support costs sap  at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes f Read More

Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

it support costs sap  with the business of IT to support managing the application management life cycle. SAP''s Approach to Enterprise Architecture To help organizations move from their current enterprise architecture to one that can support today''s demands, SAP offers the SAP Enterprise Architecture Framework methodology, which supports SOA. Patterned on the TOGAF standard, this framework describes an architecture based on the four domains of business, information, application, and technology. To speed architecture development Read More

SAP Upgrade Success Story


Gruppo Tosinvest is by no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate, financial services, and engineering and construction sectors. With such an array of processes, controlling IT costs is of utmost importance. That’s why it decided to upgrade the enterprise software it had been running since 2001.

it support costs sap  IT Service Costs , IT Support Costs , Lower Maintenance Costs , Maintenance Cost , Maintenance Cost Calculation , Maintenance Cost Comparison , Maintenance Costs , Operating and Maintenance Cost , Preventive Maintenance Costs , Reduce Maintenance Cost , Reduce Maintenance Costs , Reducing Maintenance Costs , Software Maintenance Cost , Maintenance Cost Category , Maintenance Costs Cut , Slashe Maintenance Costs , Controlling Maintenance Costs , Maintenance Cost Reduction , Maintenance Cost Program , IT Read More

SAP Bolsters NetWeaver's MDM Capabilities Part Two: xCat and SAP MDM


SAP purports that SAP MDM also lays the foundation for efficient and accurate exchange of cross-business information. Consumer products companies, for instance, can exchange timely product information with retail distributors, avoid costly inaccuracies, enhance merchandizing, and improve supply chain operations.

it support costs sap  a completely flexible schema, it must also support multiple classification schemes, user-defined taxonomy hierarchies of arbitrary depth with category-specific attributes, multiple simultaneous taxonomies, and drag-and-drop taxonomy editing capabilities that allow the taxonomy of the fully populated repository to be completely restructured and refined over time. Intelligent image management . Any system can easily store an image as a binary large object (BLOB). By contrast, the proper PCM system must su Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

it support costs sap  studies to determine whether it is worthwhile for them to opt for the entire package, considering that SAP support is available in a piecemeal format. Customers would benefit from approaching SAP and asking for more concrete examples of product developments, such as advisors'' deliverables, proof of concept, early adopters'' benefits, or conflict of interest preemption, for example. There is no universal solution to the problems inherent in customer software S&M contracts, but prospective clients should Read More

SAP Learns The Ropes Of Fashion/Outfitting


With a heavy heart, in 1999, SAP had to go back to the drawing board, to do a thorough redesign of its erstwhile ill-reputed Apparel & Footwear Solution (AFS). It appears that the effort was worthwhile.

it support costs sap  you may require now, it is apparent that the company remains committed to the industry, with the ability to execute on its AFS vision. The following are more general features you should look for in the system: A standard-based, yet flexible, interoperable software solution that is scaleable and configurable to your business without the need for costly modification or customization. Also, a system should feature multi-platform support, multinational support, and be easy to learn and use. The ability to Read More

SAP Gives Up, Declares Victory. Again.


Commerce One and SAP announced that Commerce One will supply the marketplace infrastructure behind the mySAP portal.

it support costs sap  the U.S. that comprise it are jointly owned with large local companies. The regional marketplaces in turn bring together individual company-based or vertical marketplaces. Commerce One also sells the software that allows individual companies to build their own marketplaces. In the long run, Commerce One hopes to garner a significant portion of its revenues from transaction fees. (See Commerce One: Everything But Profits ) The arrangement with SAP will certainly help Commerce One achieve its revenue Read More

SAP BusinessObjects Edge BI: Analyst Report


Discover how SAP BusinessObjects Edge BI can meet your needs in the latest TEC Certification Report.

it support costs sap  company make better, more profitable decisions? Discover how SAP BusinessObjects Edge BI can meet your needs in the latest TEC Certification Report . Report highlight include: product strengths and weaknesses ease of use workflow design analytics and reporting Download your free PDF copy of the TEC BusinessObjects Edge BI Certification Report to learn more about BusinessObjects Edge BI for small and midsized businesses, today. * The TEC certification seal is a valuable indicator for organizations that Read More

SAP HANA: From Database to Platform


At the end of 2009, SAP launched SAP HANA, an in-memory, column-row based database management system with capabilities within both OLTP and OLAP environments. In June of 2012, SAP announced that HANA had become the fastest growing technology in the company’s history. In this report, TEC Senior BI and Data Management Analyst Jorge García gives an overview of the history, functionality, and benefits and challenges of SAP HANA, and explores SAP’s strategy for the product and its place in the in-memory processing product space.

it support costs sap  based database management system with capabilities within both OLTP and OLAP environments. In June of 2012, SAP announced that HANA had become the fastest growing technology in the company’s history. In this report, TEC Senior BI and Data Management Analyst Jorge García gives an overview of the history, functionality, and benefits and challenges of SAP HANA, and explores SAP’s strategy for the product and its place in the in-memory processing product space. Read More

SAP for Chemicals: A Packaged Solution for Mid-market Companies


Packaged solutions for the chemicals industry are available from SAP and selected partners. Still, given a number of other viable solutions, prospective users will have to decide whether SAP would indeed be the best solution without the packaged option.

it support costs sap  developing SAP R/3, although it will continue to provide maintenance and support until 2009, and will offer customer-specific maintenance after that, for a price. The replacement, mySAP ERP (SAP''s core ERP solution, which now runs on SAP NetWeaver), includes improved functionality for business process management (BPM), and serves as a foundation for companies transitioning to SOA (see Multipurpose SAP NetWeaver ). In 2005, SAP launched an adoption program to help companies with this transition, and the Read More

The Future of the SAP Economy—A Book Review of SAP Nation


P.J. Jakovljevic reviews a fascinating new book about software vendor SAP. And what a story it is! Written by Vinnie Mirchandani, it chronicles the current and future prospects of a $200 billion giant that has a glorious and profitable past—but may be looking at a future fraught with serious challenges at every turn.

it support costs sap  create a narrative whereby it is a thought leader in the market rather than a throwback ERP vendor, its customers are not necessarily impressed by that. Would customers rather have their hefty annual service and support dollars spent on germane industry-specific capabilities that they badly need, or on a new generic whiz-bang technology platform that requires yet another wave of migrations from R/3- and NetWeaver-based systems that they have only just gotten to work? Do they even appreciate that their Read More

SAP Announces SAP 360 Customer


SAP announced its latest business solution, powered by HANA, called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The solution aims to move beyond traditional customer relationship management (CRM) and provide organizations with the neccesary capabilities for improving one-on-one customer interactions in real time. SAP calls out the three key

it support costs sap  large step forward, as it aims to enable integrated application services, key enterprise capabilities for high availability, disaster recovery and integrated text analytics, as well as key OLTP optimizations that enable us to release our first mission-critical SAP Business Suite application, SAP CRM, to run completely on the SAP HANA platform. Now that SAP has established the direction for HANA as the platform of choice, it is closing the cycle on the business side by addressing an important piece of Read More

SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value


Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help create new business value.

it support costs sap  all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help create new business value. Read More