Home
 > search for

Featured Documents related to »  it support costs roi

Configure Price Quote (CPQ)
Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generat...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » it support costs roi


Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it support costs roi  Viability: Vendor viability if it is a COTS product or requires specific support from a third party vendor Disaster Recovery: Is the application an integral part of the disaster recovery plan Resource Availability : Is there a dearth of resources in the industry Technology viability: Is the technology outdated or will get outdated in the near future.   THE IMPORTANCE OF AN OPTIMIZED APPLICATION INVENTORY The application inventory acts as a quick reference for the organization providing an insight of the Read More...
ERP ROI in Only 9 Months
Nucleus Research reports that NetSuite, a leading integrated Web-based business software suite, can deliver a positive return on investment (ROI) in fewer than

it support costs roi  the annual cost of IT personnel to support the old systems. Reduced IT maintenance costs Because NetSuite hosts its own applications and offers its own support, companies can avoid having full-time IT staff for technical support. Companies took advantage of the low IT overhead associated with NetSuite in different ways: In one case, a customer moved from Microsoft Dynamics GP to NetSuite and was able to eliminate a $55,000 IT staff position and $20,000 in annual license maintenance, and retired three Read More...
Taking Multilingual Support to the Next Level
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational corporations use multilingual

it support costs roi  a transaction or block it depending upon the outcome of verifications being implemented against various hot lists. Having been built with a fairly sophisticated level of multilingual support this application supported the extended character set of national languages of all the European countries complying with SEPA. Therefore, it was able to handle German umlauts and other accent symbols in various European languages. For example, it could treat the German name Müller differently from Muller , which Read More...
Whose ROI is it Anyway? Part One: Introduction
With growing frequency, we hear business and IT managers asking a technology vendor to

it support costs roi  a difficult market, because it has a very clear ROI story. The company''s software addresses needs—digital identity management and security—that top the priority list in many corporations and government agencies. Customers are pre-disposed to buy. This executive noted that his firm generally does not provide the ROI justification directly to prospective customers. Rather, they refer prospects to a select list of customers who are pleased to tout the ROI benefits they have achieved. When companies Read More...
No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP''s recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice

it support costs roi  to optimize the user''s IT environment, support infrastructure, or business processes; potential risks and opportunities are identified, and the customer receives a formal report and individual plan for improvements. SAP pledges to provide Customer Competency Center (CCC) setup advice in the assessment section. Assisting customers in optimizing their CCC operation is a strong component of the assessment provided as part of Premium Support. As a corollary, support advisors can also assist the customer with Read More...
Attenda''s IT Service Management Platform: Attenda M.O. - An Overview
Businesses today demand that their information technology (IT) functions deliver certainty, confidence, and agility while improving efficiency. This white paper

it support costs roi  s IT Service Management Platform: Attenda M.O. - An Overview Businesses today demand that their information technology (IT) functions deliver certainty, confidence, and agility while improving efficiency. This white paper explains how Attenda provides a way for businesses to achieve their IT goals while avoiding the pitfalls of wholesale outsourcing or uncontrolled consumption of public cloud services. Read More...
Managing IT in a Downturn: Beyond Cost-cutting
During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT

it support costs roi  IT in a Downturn: Beyond Cost-cutting During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT investments deliver more value to a company’s top and bottom lines—by creating new efficiencies and increasing revenues—than any savings gained from traditional IT cost-cutting. Discover the other reasons why your IT spending can actually save money in the long run. Read More...
Decision Support Systems -- Overview and Case Studies
Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems

it support costs roi  primer provides an overview with real case studies. Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it support costs roi  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More...
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

it support costs roi  customer). In that sense, it must be exciting for Spinnaker to have a customer that has “crossed-over” to the third-party maintenance world. Sometimes the initial leap to stop receiving support from the ERP vendor itself can be the most difficult for a company using ERP. This win certainly adds to Spinnaker’s cred in the market. TEC blog post (Aug 2012): “Out of Touch” ERP Vendors Means Third-party Support Is Here to Stay Read More...
Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

it support costs roi  at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes Read More...
Innovations in IT: Driving Corporate Performance
Over the past several years, the priorities of IT teams have shifted. IT staff used to focus on building an integrated enterprise to optimize business processes

it support costs roi  years, the priorities of IT teams have shifted. IT staff used to focus on building an integrated enterprise to optimize business processes. Today, an additional priority is extending the enterprise and improving engagement with customers, partners, and suppliers to maximize efficiency and take advantage of new opportunities. See how innovations in IT have allowed market leaders to extend their reach. Read More...
The Proof Is in the ROI
A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today''s difficult business to business (B2B

it support costs roi  is. Eight-two percent of IT decisions require ROI analysis according to Information Week . Eighty-one percent of buyers expect vendors to quantify the value proposition, and by doing so, 60 percent more projects are likely to be approved. Perhaps the most important fact of all is that a valid ROI sales effort reduces the sales cycle by 30 to 40 percent, according to the Gartner Group. Components of a ROI program include some or all of the following: a careful analysis, a basic ROI analysis tool for the Read More...
Proactive IT Triage for Sarbanes-Oxley Compliance
When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways

it support costs roi  IT Triage for Sarbanes-Oxley Compliance When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways to put these measurements into the context of critical business services, establish baselines for every layer of every component, and proactively communicate which layer of which component is the root cause of any abnormality. Read More...
Beating IT Recession Blues
IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT

it support costs roi  IT Recession Blues IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT investments are most effective when they improve business performance. Find out the degree to which organizations in the United Kingdom (UK) understand what IT is doing for their businesses, and in particular how some companies measure this and benefit from it. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others