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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 it solutions providers microsoft

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » it solutions providers microsoft

Autodesk to Bring Microsoft Business Solutions Closer to PLM


While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn, a lot more detail and clarifications are needed for the alliance to establish itself as an ERP-PLM superpower in the mid-market.

it solutions providers microsoft  and value proposition, if it is to be considered a serious, leading contender for the mid-manufacturing space. As gleaned from the above discussion, PLM entails much more than a data exchange between engineering and manufacturing departments (not that bridging that gap is not an important feat). The fact is that many prospective MBS customers will have already opted for some other PLM point solutions that Autodesk does not offer (e.g., portfolio management, PDM, project management), while on the other Read More

Cookie-cutter Solutions Won't Cut It with the Mid-Market Part Two: Challenges and the Lower-End


More than their larger counterparts, small and medium businesses (SMB) are looking for relatively simple and inexpensive software that is easy to install yet easy to customize and extend.

it solutions providers microsoft  cutter Solutions Won''t Cut It with the Mid-Market Part Two: Challenges and the Lower-End Challenges For the upper mid-market, the tier 1 vendors'' offerings remain complex applications, and the Internet architecture and new intuitive interfaces can mitigate that only so much. This perception of complexity is ammunition that the incumbent tier 2 vendors will continue to manipulate in order to hinder their bigger brethren''s attempt to penetrate incumbent tier 2 vendors'' traditional stronghold. Read More

Microsoft Convergence 2003 portrayed an Enterprise Solutions crossroad!


Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but rather a portrayal of integration between Microsoft back and front office applications. The only discordance with this depiction we felt was the way Microsoft plans to enhance its product definition through a large number of independent software vendors (ISV).

it solutions providers microsoft  of the issue. As it stands today MS CRM application provides two main modules that can be purchased separately, Sales and Customer Service. There are also two flavors, the Professional and the Standard. The Professional version includes all Microsoft CRM Sales Standard features plus other features such as Quotas, Product Catalog and Specialty Workflow. Microsoft is also working on releasing a version with mobility capabilities and soon will deliver an import/export tool for customers that are looking to Read More

Microsoft Retail Systems


Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate the retail market.

it solutions providers microsoft  for an online presence, it would be to Microsoft''s advantage to offer e-commerce features in future releases within its base product. Moreover, since Microsoft''s product is at its earliest version, the compatibility of its retail solution with third party software is not mature. For example, Microsoft Point of Sale can communicate with Excel to a certain extent only: the import or export of important data such as the supplier information is not available. In addition, the integration of Microsoft Point Read More

Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations


While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as a relatively simple and inexpensive way to support those customers' demands, MBN is only a small part of the trading relationship equation.

it solutions providers microsoft  However, at this stage, it is not apparent what strategy the alliance will apply initially for providing other industry-specific or rather generic demand management solutions for other MBS offerings, given MBS has not been well entrenched within TXT''s industries of focus. Again, to avoid having to customize its core software, MBS might try to convince ISVs to build industry-specific applications that leverage the core functionality supplied by its ERP systems, while Microsoft would remain the Read More

Microsoft Dynamics GP 2015 (and More) Now Available


Microsoft has announced the general availability of Microsoft Dynamics CRM 2015, the 2015 update to Microsoft Dynamics Marketing, Microsoft Dynamics GP 2015, and the latest update to Microsoft Dynamics AX 2012 R3. These latest product releases reflect the continued innovation being delivered by the MBS team to introduce new capabilities that help people collaborate better, provide deeper insights, and work across devices and platforms.

it solutions providers microsoft  out Microsoft’s commitment to its Microsoft Dynamics business applications.   While most of the aforementioned product releases have been previously reviewed in the press and at the Fall Analyst Event in Seattle this past fall, Microsoft Dynamics GP 2015 features have been held under wraps thus far. Targeting the small and medium business (SMB) space, this enterprise resource planning (ERP) release offers significant new capabilities including expanded native workflows to help streamline financial, Read More

Blue Dot Solutions


Blue Dot is a global enterprise mobile software, products and services company that delivers Mobile Field Service solutions to a range of Field, Fleet, Facility and Factory-based organizations within asset-intensive industries.

it solutions providers microsoft  range of Field, Fleet, Facility and Factory-based organizations within asset-intensive industries. Read More

ERP Solutions Checklist for the Mid-Market


The ERP mid-market solutions checklist provides you with a dozen key questions to ask, the answers to which will help you determine the kinds of op...

it solutions providers microsoft  ERP system, you own it—for better or worse. So here''s a simple document to help make sure you get an ERP system that matches the needs of your organization. The ERP Mid-market Solutions Checklist provides you with a dozen key questions to ask , the answers to which will help you determine the kinds of options and ERP functionality your organization truly requires. Questions like: What are the specific business problems you want to solve with ERP? What metrics will you use to measure the success of the Read More

Integrated Innovation: Microsoft Dynamics GP and Microsoft Office


Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day.

it solutions providers microsoft  of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day. Read More

What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…


A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short—white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential

it solutions providers microsoft  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More

FrontRange Solutions


Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM).

it solutions providers microsoft  (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More

Vertical Solutions


Vertical Solutions, Inc. specializes in post-sales service management solutions. VSI develops, implements, and supports best-in-class Service Management and Contact Center solutions, including VServiceManagement™, for customer support, field service, and mobile environments, VContactCenter™, for internal, external, and hybrid contact centers, and PowerHelp®. In addition, VSI has launched the Health Resources Group and the VHealthTracker™ application suite to further address the healthcare market. These application systems are built on a service-oriented architecture (SOA) compliant, cloud-based technology platform and delivered as a service or on-premise in a private or public cloud environment. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment times. VSI also provides the services companies need to effectively deploy our solutions, including custom software, interface development, connectivity expertise, and database conversion. Implementation consulting, planning, hardware procurement, technical support, education, and training are also integral parts of VSI's comprehensive business solutions. Companies in a variety of industries and throughout the world use VSI’s solutions to improve service response and resolution times, reduce the costs of delivering service, capture actionable customer data, seamlessly integrate with external partners, and broaden their portfolio of service offerings. Vertical Solutions, Inc. has more than 20 years of experience designing and deploying award-winning support and service management solutions. VSI has offices and partners worldwide.  

it solutions providers microsoft  centers, and PowerHelp®. In addition, VSI has launched the Health Resources Group and the VHealthTracker™ application suite to further address the healthcare market. These application systems are built on a service-oriented architecture (SOA) compliant, cloud-based technology platform and delivered as a service or on-premise in a private or public cloud environment. VSI''s applications are flexible, integrate easily with legacy systems, and offer rapid deployment times. VSI also provides the services Read More

Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance


The most realistic and attainable approach to IT governance is a "lean" approach via project portfolio management (PPM). The lean approach requires a light footprint life cycle, rapid implementation of proven practices, and centralized data. It is based on simplicity and achievability, building on what works while establishing headroom for continuous improvement.

it solutions providers microsoft  IT Governance: The Most Realistic and Attainable Approach to IT Governance Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. IT Governance is the sure way to keep IT focused on the priorities vital to your enterprise. Now with Innotas, you can have IT Governance up and running in a few weeks. Source : Innotas Resources Related to Lean IT Governance: The M Read More

Glenridge Solutions LLC


Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real-time reporting solutions for PeopleSoft, Oracle, SAP, and Siebel.

it solutions providers microsoft  Solutions LLC Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real-time reporting solutions for PeopleSoft, Oracle, SAP, and Siebel. Read More