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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
 

 it solutions providers microsoft

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...

Documents related to » it solutions providers microsoft

Autodesk to Bring Microsoft Business Solutions Closer to PLM


While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn, a lot more detail and clarifications are needed for the alliance to establish itself as an ERP-PLM superpower in the mid-market.

it solutions providers microsoft  and value proposition, if it is to be considered a serious, leading contender for the mid-manufacturing space. As gleaned from the above discussion, PLM entails much more than a data exchange between engineering and manufacturing departments (not that bridging that gap is not an important feat). The fact is that many prospective MBS customers will have already opted for some other PLM point solutions that Autodesk does not offer (e.g., portfolio management, PDM, project management), while on the other Read More

Microsoft Convergence 2003 portrayed an Enterprise Solutions crossroad!


Microsoft Convergence 2003 provided a perfect learning experience to appreciate the overall Microsoft Business solutions and the directions that Microsoft intends to take. To that end the word 'convergence' was not an element of pure fate but rather a portrayal of integration between Microsoft back and front office applications. The only discordance with this depiction we felt was the way Microsoft plans to enhance its product definition through a large number of independent software vendors (ISV).

it solutions providers microsoft  of the issue. As it stands today MS CRM application provides two main modules that can be purchased separately, Sales and Customer Service. There are also two flavors, the Professional and the Standard. The Professional version includes all Microsoft CRM Sales Standard features plus other features such as Quotas, Product Catalog and Specialty Workflow. Microsoft is also working on releasing a version with mobility capabilities and soon will deliver an import/export tool for customers that are looking to Read More

Microsoft Retail Systems


Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate the retail market.

it solutions providers microsoft  for an online presence, it would be to Microsoft''s advantage to offer e-commerce features in future releases within its base product. Moreover, since Microsoft''s product is at its earliest version, the compatibility of its retail solution with third party software is not mature. For example, Microsoft Point of Sale can communicate with Excel to a certain extent only: the import or export of important data such as the supplier information is not available. In addition, the integration of Microsoft Point Read More

Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 2: Market Impact


Stampede 2002 has radiated moderate optimism within VARs and other attendees, in a sharp contrast with many other user or industry conferences where we have felt a generally somber, anxious, or at least subdued mood. Small wonder for this isolated ebullience, given that, despite the current soft market, both MBS and most of its partners are still operating well, are discussing closing new accounts, and even expanding.

it solutions providers microsoft  and essential products and it has had to rally many other software vendors to build complementary solutions and/or to make their existing products .NET-compliant. It has apparently succeeded there, judging by a spate of recent announcements of the first .NET-based products delivery by other ISVs such as Frontstep (see Frontstep Ups The .NET Ante ), Best Software (now SalesLogix '' parent), Pivotal , Made2Manage , Epicor Software ( Epicor Claims The Forefront Of CRM.NET-ification ), and Scala being only Read More

Cookie-cutter Solutions Won't Cut It with the Mid-Market Part Two: Challenges and the Lower-End


More than their larger counterparts, small and medium businesses (SMB) are looking for relatively simple and inexpensive software that is easy to install yet easy to customize and extend.

it solutions providers microsoft  cutter Solutions Won''t Cut It with the Mid-Market Part Two: Challenges and the Lower-End Challenges For the upper mid-market, the tier 1 vendors'' offerings remain complex applications, and the Internet architecture and new intuitive interfaces can mitigate that only so much. This perception of complexity is ammunition that the incumbent tier 2 vendors will continue to manipulate in order to hinder their bigger brethren''s attempt to penetrate incumbent tier 2 vendors'' traditional stronghold. Read More

Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary


While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a retailers' equivalent of what the Sabre reservation system means to airline agents.

it solutions providers microsoft  exchange. However, Microsoft notes it has been in talks to provide a connection to at least one high-profile proprietary VAN, albeit which trading will involve additional customary charges (e.g., per document or per kilo-character of text) in addition to the purchase and subscription costs for MBN. Besides traditional VAN support, MBN will also eventually provide support for emerging EDI Internet Integration standards, such as AS1 and AS2, as to meet the increasing demand for Internet delivery of EDI Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

it solutions providers microsoft  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 3


Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace in the Dynamics ERP lineup and a global “platform” player in selected industries. In other words, the product has been providing an industry-enabling layer upon which certified partners can

it solutions providers microsoft  , which will make it easier for partners to complete the sub-vertical functionality needed by most companies. Microsoft believes that the role-tailored user experience (UX) design and  Web Services -based application-to-application (A2A) integration called Application Integration Framework (AIF) within Dynamics AX 2009 strongly support this verticalization approach and should enable partners to build even more dedicated and relevant solutions for customers. While support for Microsoft’s outdated Read More

Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments


If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of their IT investments.

it solutions providers microsoft  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can''t really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don''t expect to see them . Tucker states that the problem with financial analysis of Read More

State of the Market: on-Demand Business Intelligence Solutions


Find out how the companies you re targeting are approaching SaaS-based BI solutions in On-demand Business Intelligence Solutions.

it solutions providers microsoft  of the Market: on-Demand Business Intelligence Solutions An ever-growing number of end users are demanding SaaS-based BI solutions But to successfully sell BI solutions, you have to understand your market’s needs, challenges, and point of view. Find out how the companies you’re targeting are approaching SaaS-based BI solutions in On-demand Business Intelligence Solutions . In this informative report, you’ll learn about the information challenges faced by small and midsized companies, how Read More

Meridian Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report


The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

it solutions providers microsoft  solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Dynamics SL


Released in 1994, Microsoft Dynamics SL (formerly Microsoft Business Solutions Solomon) is a business solution targeted to the lower and mid-tiers of the mid-market and t to meet the needs of project-centric and distribution-driven companies. The system includes financials, payroll, advanced distribution/supply chain management, project management, e-business, customer relationship management, and field service management solutions.  

it solutions providers microsoft  SL Released in 1994, Microsoft Dynamics SL (formerly Microsoft Business Solutions Solomon) is a business solution targeted to the lower and mid-tiers of the mid-market and t to meet the needs of project-centric and distribution-driven companies. The system includes financials, payroll, advanced distribution/supply chain management, project management, e-business, customer relationship management, and field service management solutions. Read More

Microsoft at NRF 2014


At the National Retail Federation (NRF) 2014 annual convention, Microsoft Corp. showcased the latest release of Microsoft Dynamics for Retail. The release featured innovation in mobile commerce, catalog, and call center sales, as well as advanced operations for warehousing, transportation, and logistics management.

it solutions providers microsoft  and technology should make it easy for businesses to offer better customer experiences, whether through simple mobile payment collection in the field and individual direct-sales transactions or retail store operations. Meanwhile Sitecore, a global provider of customer experience management software, will offer an enterprise e-commerce solution based entirely on Microsoft technology. This combined solution is expected to give businesses the ability to design completely connected online experiences Read More

FrontRange Solutions


Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM).

it solutions providers microsoft  (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More

ACOM Solutions, Inc.


For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM’s Electronic Document Management solutions quickly bolt-on to an organization’s existing Sage ERP MAS 90, MAS 200, MAS 500, Sage ERP X3, Sage ERP Accpac, or Sage Fund Accounting system to extend that system’s capabilities and dramatically improve the organization's efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world via the Web. For more information about ACOM’s Sage-integrated Document Management solutions, please visit: http://www.acom.com/erp_solutions/sage.html. By incorporating ACOM’s solutions into their product offerings, Sage Value-Added Resellers (VARs) can easily bring this valuable set of additional cost-saving ERP enhancements to their clients. For more information about ACOM’s Partner Success Program, please visit: www.acom.com/channels.

it solutions providers microsoft  to extend that system’s capabilities and dramatically improve the organization''s efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world Read More