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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it solutions providers microsoft

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » it solutions providers microsoft

Autodesk to Bring Microsoft Business Solutions Closer to PLM


While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn, a lot more detail and clarifications are needed for the alliance to establish itself as an ERP-PLM superpower in the mid-market.

it solutions providers microsoft  and value proposition, if it is to be considered a serious, leading contender for the mid-manufacturing space. As gleaned from the above discussion, PLM entails much more than a data exchange between engineering and manufacturing departments (not that bridging that gap is not an important feat). The fact is that many prospective MBS customers will have already opted for some other PLM point solutions that Autodesk does not offer (e.g., portfolio management, PDM, project management), while on the other Read More

Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 2: Market Impact


Stampede 2002 has radiated moderate optimism within VARs and other attendees, in a sharp contrast with many other user or industry conferences where we have felt a generally somber, anxious, or at least subdued mood. Small wonder for this isolated ebullience, given that, despite the current soft market, both MBS and most of its partners are still operating well, are discussing closing new accounts, and even expanding.

it solutions providers microsoft  and essential products and it has had to rally many other software vendors to build complementary solutions and/or to make their existing products .NET-compliant. It has apparently succeeded there, judging by a spate of recent announcements of the first .NET-based products delivery by other ISVs such as Frontstep (see Frontstep Ups The .NET Ante ), Best Software (now SalesLogix '' parent), Pivotal , Made2Manage , Epicor Software ( Epicor Claims The Forefront Of CRM.NET-ification ), and Scala being only Read More

Microsoft Retail Systems


Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate the retail market.

it solutions providers microsoft  for an online presence, it would be to Microsoft''s advantage to offer e-commerce features in future releases within its base product. Moreover, since Microsoft''s product is at its earliest version, the compatibility of its retail solution with third party software is not mature. For example, Microsoft Point of Sale can communicate with Excel to a certain extent only: the import or export of important data such as the supplier information is not available. In addition, the integration of Microsoft Point Read More

Microsoft Keeps on Rounding up Its Business Solutions Part Two: Challenges and User Recommendations


While smaller businesses must be attuned to what their larger customers and trading partners require, and thus consider the Microsoft Business Network (MBN) as a relatively simple and inexpensive way to support those customers' demands, MBN is only a small part of the trading relationship equation.

it solutions providers microsoft  However, at this stage, it is not apparent what strategy the alliance will apply initially for providing other industry-specific or rather generic demand management solutions for other MBS offerings, given MBS has not been well entrenched within TXT''s industries of focus. Again, to avoid having to customize its core software, MBS might try to convince ISVs to build industry-specific applications that leverage the core functionality supplied by its ERP systems, while Microsoft would remain the Read More

Microsoft Certified Fresh


On July 14, 2000, at the Fusion 2000 business symposium, Microsoft Corp. announced new tools and programs to support the growing application hosting market. Application service providers (ASPs) can take advantage of new technical resources, partnerships, licensing and certification programs.

it solutions providers microsoft  offering hosted application services. It provides a set of documentation, guidelines and best practices for developing and deploying applications in a hosted ASP environment. ISV Partners - Independent Software Vendors (ISV) that offer Windows DNA-based applications for hosting include Solomon, Shared Medical Systems Corp., Pivotal Corp. and many others. Operational support and management ISVs include Xevo Corp., Hewlett-Packard Co., Evidian and Full Armor Corp. Tools. Professional Services - Microsoft Read More

ACOM Solutions, Inc.


For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM’s Electronic Document Management solutions quickly bolt-on to an organization’s existing Sage ERP MAS 90, MAS 200, MAS 500, Sage ERP X3, Sage ERP Accpac, or Sage Fund Accounting system to extend that system’s capabilities and dramatically improve the organization's efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world via the Web. For more information about ACOM’s Sage-integrated Document Management solutions, please visit: http://www.acom.com/erp_solutions/sage.html. By incorporating ACOM’s solutions into their product offerings, Sage Value-Added Resellers (VARs) can easily bring this valuable set of additional cost-saving ERP enhancements to their clients. For more information about ACOM’s Partner Success Program, please visit: www.acom.com/channels.

it solutions providers microsoft  to extend that system’s capabilities and dramatically improve the organization''s efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world Read More

Astute Solutions


Astute, Inc., founded in 1996, is a fast-growing, privately held corporation helping Global 1000 companies and other leaders in their industry attract and retain quality customers through effective eCustomer Relationship Management, or eCRM. Astute helps its customers manage one-to-one customer relationships across multiple communication channels including phone, Web, e-mail, and fax. Astute also provides other Internet and telephony solutions for a completely integrated eCRM solution. Astute''s customers include industry leaders such as McDonald''s Corporation, Michelin North America, Levi Straus & Co., The Kroger Co., Georgia Pacific, and L''Oreal USA Products, Inc. Astute has strategic relationships with technology leaders such as Avaya (recently spun off from Lucent Technologies) as well as Interactive Intelligence, further broadening its product lines. Astute is recognized as a leader in the eCRM industry and was awarded the Ernst & Young "Entrepreneur of the Year" award and Business First Newspaper''s "Fast 50" award which recognizes 50 of the fastest growing companies in Central Ohio.

it solutions providers microsoft  or eCRM. Astute helps its customers manage one-to-one customer relationships across multiple communication channels including phone, Web, e-mail, and fax. Astute also provides other Internet and telephony solutions for a completely integrated eCRM solution. Astute''''s customers include industry leaders such as McDonald''''s Corporation, Michelin North America, Levi Straus & Co., The Kroger Co., Georgia Pacific, and L''''Oreal USA Products, Inc. Astute has strategic relationships with technology leaders such Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 3


Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace in the Dynamics ERP lineup and a global “platform” player in selected industries. In other words, the product has been providing an industry-enabling layer upon which certified partners can

it solutions providers microsoft  , which will make it easier for partners to complete the sub-vertical functionality needed by most companies. Microsoft believes that the role-tailored user experience (UX) design and  Web Services -based application-to-application (A2A) integration called Application Integration Framework (AIF) within Dynamics AX 2009 strongly support this verticalization approach and should enable partners to build even more dedicated and relevant solutions for customers. While support for Microsoft’s outdated Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

it solutions providers microsoft  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More

Supply Chain RFID: How It Works and Why It Pays




it solutions providers microsoft  Chain RFID: How It Works and Why It Pays Read More

Integrated Innovation: Microsoft Dynamics GP and Microsoft Office


Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day.

it solutions providers microsoft  of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day. Read More

Hitachi Solutions


Hitachi Solutions is a core IT company of the Hitachi Group, which employs some 400,000 people worldwide. Through systems integration, we provide ideal solutions and products for customers. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We bring solutions and products to diverse countries and regions including Asia, the United States and Europe.

it solutions providers microsoft  Solutions is a core IT company of the Hitachi Group, which employs some 400,000 people worldwide. Through systems integration, we provide ideal solutions and products for customers. Headquartered in Tokyo, Japan, Hitachi Solutions'' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We bring solutions and products to diverse countries and regions including Asia, the United States and Europe. Read More

FrontRange Solutions


Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM).

it solutions providers microsoft  (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More