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Abstract:
Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable
services organization will ever have to make. It’s a decision that can clearly impact your company’s bottom line, so it’s
crucial that you get all the facts—up front. When talk (...)
Excerpt related to
it services solution:
Choosing the right professional services automation (PSA) solution may be one of the most
important decisions a billable services organization wil... ...
Published:
2010-03-11
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Abstract:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation
to even the smallest organizations. (...)
Excerpt related to
it services solution:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recent...
Published:
2009-09-07
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Abstract:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's
strategy in the project portfolio management market (...)
Excerpt related to
it services solution:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web...
Published:
2006-02-10
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Abstract:
This IDC Energy Insights report details Thames Water's journey to implement an advanced business process management system
in its Customer Services business unit, working with long-term partner Wipro as the systems integrator. This approach enabled
Thames Water to realize significant operational and busi (...)
Excerpt related to
it services solution:
Best Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with
Wipro as Systems Integrator. Source: Wipro ...
Published:
2011-09-07
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Abstract:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering. (...)
Excerpt related to
it services solution:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and re...
Published:
2006-09-13
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Abstract:
The Mirapoint administration client allows you to also administer services directly. Mirapoint supports SNMP (Simple Network
Management Protocol), NIS (Network Information Service), SMTP (Simple Mail Transfer Protocol), POP (Post Office Protocol)
and IMAP (Internet Mail Access Protocol). (...)
Excerpt related to
it services solution:
The Mirapoint administration client allows you to also administer services directly. Mirapoint supports SNMP (Simple Network
Management Protocol),...
Published:
2000-04-24
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Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
it services solution:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
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Abstract:
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their
clients and the steel industry as a whole. The combined solution offering will address APS, MES, SCM, and more. (...)
Excerpt related to
it services solution:
When one company acquires another, who benefits? It seems PSI’s recent acquisition of AIS will benefit both—as well as their
clients and the steel...
Published:
2009-11-25
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Abstract:
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet. (...)
Excerpt related to
it services solution:
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet.
Published:
2000-03-29
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Abstract:
By layering across an organization's current infrastructure and building a sourcing system that needs hardly any training,
TradeStone users anywhere can sign on and have the system handle all the intricacies of international trade (without ever
experiencing its complexities). (...)
Excerpt related to
it services solution:
By layering across an organization's current infrastructure and building a sourcing system that needs hardly any training,
TradeStone users anywhe...
Published:
2006-07-31
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Abstract:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Excerpt related to
it services solution:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution
that effectively address these businesses’...
Published:
2008-02-27
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Abstract:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
Excerpt related to
it services solution:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
Published:
2001-03-23
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Abstract:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience. (...)
Excerpt related to
it services solution:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM component...
Published:
2006-08-07
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
it services solution:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
As the battle for the mid-market intensifies, each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises.
While PeopleSoft is refining its fixed-price & time proposition to the upper-end of the mid-market, SAP is trying a twofold
strategy of promulgating its mySAP All-in-One simil (...)
Excerpt related to
it services solution:
As the battle for the mid-market intensifies, each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises.
While PeopleSoft...
Published:
2003-06-06
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Abstract:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Excerpt related to
it services solution:
... 21, 2005. Comments: 0. Read Comments Accounting for SMBs: A Solution Beyond Entry ...
provided each company the ability to enhance quality support services for their ...
Published:
2005-01-21
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Abstract:
Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability,
and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several
best-of-breed specialists. (...)
Excerpt related to
it services solution:
Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability,
and quality management...
Published:
2006-07-27
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Abstract:
Not many people know of WAM Systems, a privately held supply chain management vendor situated in a Philadelphia suburb.
Emboldened by growing interest and new venture capital, the company intends to make its presence known. (...)
Excerpt related to
it services solution:
Not many people know of WAM Systems, a privately held supply chain management vendor situated in a Philadelphia suburb. Emboldened
by growing int...
Published:
2001-01-08
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Abstract:
Business process management (BPM) allows financial services companies to manage internal processes and to increase efficiency
and accuracy. Organizations, especially those that deal with Sarbanes-Oxley, should focus on BPM to ensure compliance and
to minimize error and risk. (...)
Excerpt related to
it services solution:
Business process management (BPM) allows financial services companies to manage internal processes and to increase efficiency
and accuracy. Organi...
Published:
2006-01-03
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Abstract:
Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products
manufacturers and whisky distillers), but it largely remains a well-kept secret elsewhere. (...)
Excerpt related to
it services solution:
Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products
manufacturers and whi...
Published:
2006-07-24