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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it services outsourcing roi


Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing
Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will

it services outsourcing roi  processes, owners, and costs. It is also important for the team to understand competitive, geopolitical, and pricing trends to ensure the team creates realistic targets for the initiative. Activities undertaken during the planning phase typically include (i) interviewing the owners of candidate processes, projects, or both; (ii) facilitating work sessions; (iii) creating work plans; (iv) drafting a business plan; and (v) creating high level transition plans. Cross Functional Collaboration Adds Tremendous Read More...
Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market

it services outsourcing roi  last decade, the Indian IT services industry has averaged over 50 per cent computed annual growth (CAGR) and shows no sign of deceleration in spite of economic slowdowns elsewhere in the world. Moreover, unlike trends in the West, the number of people of working age in India will continue to be greater than those who have retired and will likely remain so for a number of years to come. This will ensure business continuity, making India and other similar outsourcing countries, an appealing option. To a gre Read More...
Taking Control of Your Business: Growing Profitably in the Professional Services Market
How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best

it services outsourcing roi  in the case of IT and BPO services and consulting firms. To meet this requirement and compete with larger firms, small to midsize professional services firms have undergone mergers and acquisitions (M&As) to build economies of scale. Consolidation in the IT and BPO services markets, in particular, continues to abound. The realities of market consolidation require that firms prepare for M&A activity by being able to render accurate and auditable internal processes and records. Outsourcing Growth The trend Read More...
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it services outsourcing roi  Value of IT Services with Balanced Scorecards Reporting Value of IT Services with Balanced Scorecards If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Compuware IT Service Management provides an end-to-end view of application performance while helping communicate the business value of IT services, and proactively identifying and Read More...
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it services outsourcing roi  PTI) is a global IT Services provider servicing Global 2000 clients through its industry practices in Insurance, Financial Services, Manufacturing, Telecom, Retail, Media & Entertainment, Energy & Utilities, and Logistics & Transportation; and through its technology practices. With an employee strength of over 12,000; multiple offshore development facilities across eight cities; and 23 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues of US$ 450 million for Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

it services outsourcing roi  both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly''s specific application development services include full life-cycle application development, a web-based collaboration portal, open source application development, and enterprise architecture Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

it services outsourcing roi  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More...
Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

it services outsourcing roi  Outsourcing ERP and other IT services has become a common practice for many businesses. With OneNeck, each customer solution is uniquely designed to boost the performance of existing IT systems while minimizing costs. Source : OneNeck Resources Related to Outsourcing Best Practices—A Primer on Outsourcing Governance : Outsourcing (Wikipedia) Outsourcing Best Practices—A Primer on Outsourcing Governance Outsourcing is also known as : Outsourcing Best Practices , Easy Outsourcing , Help Desk Read More...
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

it services outsourcing roi   Read More...
Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

it services outsourcing roi  of hardware or software-and IT services will account for 45 percent of all end-user spending by 2004. In dollar figures, Gartner says worldwide spending is valued at $363 billion today, and should reach $569 billion by 2004. Calculating Costs Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision. In fact, a recent InfoWorld outsourcing study of 100 technology professionals said that 61 percent of organizations did Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer

it services outsourcing roi  outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. Read More...
Aftereffects of Recession on IT Investment: Building a Robust IT Investment Model
The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a

it services outsourcing roi  of Recession on IT Investment: Building a Robust IT Investment Model The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a few projects with regulatory impact and immovable deadlines, proceeding against very lean budgets. Recently, key economies such as the US and China have started to show signs of recovery. Learn more about how the recession has had an impact on IT investment. Read More...
Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations
In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated

it services outsourcing roi  top of WSDL, which it uses to specify actions that should take place in a business process, and to describe the Web services provided by a business process. Designed as a combination of proprietary IBM''s Web Services Flow Language ( WSFL ) and Microsoft''s XML business process language in BizTalk Server ( XLANG ) specifications, platform-independent BPEL allows enterprises to keep internal business protocols separate from cross-enterprise protocols so that internal processes can be changed without Read More...
ERP ROI in Only 9 Months
Nucleus Research reports that NetSuite, a leading integrated Web-based business software suite, can deliver a positive return on investment (ROI) in fewer than

it services outsourcing roi  ERP , ROI Achieving IT Benefits Realization , SMB ERP Projects ROI , Measuring the ROI of ERP in SMB , Business Intelligence ROI , Solutions ERP ROI Modeling Tool , ERP Return on Investment , ERP Implementations ROI Keys , Open Source ERP and CRM ROI , Understanding the ROI of ERP , Search Business Value & ROI Achieving , ERP ROI Monitored , ERP Risk and ROI Explained , Compare Top10 ERP Systems , Drive Better ROI from ERP Applications , Include ROI of ERP Projects , Manufacturing ROI Items for ERP . Read More...

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