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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it services outsourcing roi


Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing
Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will

it services outsourcing roi  processes, owners, and costs. It is also important for the team to understand competitive, geopolitical, and pricing trends to ensure the team creates realistic targets for the initiative. Activities undertaken during the planning phase typically include (i) interviewing the owners of candidate processes, projects, or both; (ii) facilitating work sessions; (iii) creating work plans; (iv) drafting a business plan; and (v) creating high level transition plans. Cross Functional Collaboration Adds Tremendous Read More...
Accelerate ROI for Business Process Management (BPM)
Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With

it services outsourcing roi  Process Management Certification | IT Business Process Management | What is Business Process Management | Business Process Management Guide | Open Source Business Process Management | How to Improve Business Effectiveness | Optimizing Business Processes | Right Business Processes | Importance of Business Processes | Improving Key Business Processes | Automate and Extend Business Processes | Selecting the Right BPM | Business Process Improvement Project | Role-based Capabilities | BPM SOA | Supporting Rapi Read More...
Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market

it services outsourcing roi  last decade, the Indian IT services industry has averaged over 50 per cent computed annual growth (CAGR) and shows no sign of deceleration in spite of economic slowdowns elsewhere in the world. Moreover, unlike trends in the West, the number of people of working age in India will continue to be greater than those who have retired and will likely remain so for a number of years to come. This will ensure business continuity, making India and other similar outsourcing countries, an appealing option. To a gre Read More...
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it services outsourcing roi  Value of IT Services with Balanced Scorecards Reporting Value of IT Services with Balanced Scorecards If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Compuware IT Service Management provides an end-to-end view of application performance while helping communicate the business value of IT services, and proactively identifying and Read More...
Taking Control of Your Business: Growing Profitably in the Professional Services Market
How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best

it services outsourcing roi  in the case of IT and BPO services and consulting firms. To meet this requirement and compete with larger firms, small to midsize professional services firms have undergone mergers and acquisitions (M&As) to build economies of scale. Consolidation in the IT and BPO services markets, in particular, continues to abound. The realities of market consolidation require that firms prepare for M&A activity by being able to render accurate and auditable internal processes and records. Outsourcing Growth The trend Read More...
Supply Chain RFID: How It Works and Why It Pays


it services outsourcing roi  Chain RFID: How It Works and Why It Pays Read More...
Dedicated Offshore Outsourcing
IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and

it services outsourcing roi  using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore client services manager. IXION provides VoIP phone service, support tools, and issue tracking systems to facilitate communication. IT infrastructure/offshore operations: IXION will design and manage the creation of a wholly Read More...
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line?
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously

it services outsourcing roi  PSA label is outdated, it is important to define its meaning (see Professional Services Organizations Automate Their Processes , which provides an in-depth analysis of PSA and its definition). The traditional definition of a PSA solution is that it offers a set of tools which automate and track the processes of PSOs. Although this definition sounds generic, it must be noted that PSA solutions are specifically designed for organizations in the professional services marketplace. Typically, information Read More...
Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment
There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while

it services outsourcing roi  Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing FBAP. Read More...
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

it services outsourcing roi  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More...
Top Software for Financial Services Companies
For your own customized comparison reports, select a category below:ERP for Financial Services. Accounting Software Systems.

it services outsourcing roi  at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, MicroStrategy, Infor, Epicor, META4, NuView, NOW Solutions, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. For your own customized comparison reports , select a category below: ERP for Financial Services Accounting Software Systems CRM for Financial Read More...
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

it services outsourcing roi  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More...
Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms
Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive

it services outsourcing roi  unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base. Read More...
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

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