-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
it service lifecycle:
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket. Jim ...
What is Service Lifecycle Management? Service ...
Published:
2003-06-11
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
it service lifecycle:
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket. Jim ...
What is Service Lifecycle Management? Service ...
Published:
2003-06-11
-
Excerpt related to
it service lifecycle:
... or compressed air, are offered as services. Enter Service Lifecycle
Management (SLM). A related software category term was coined ...
Published:
2010-03-19
-
Abstract:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
Excerpt related to
it service lifecycle:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management
(SLM) platform provider, and interviews its chief visi...
Published:
2011-04-08
-
Excerpt related to
it service lifecycle:
... The new and upcoming Servigistics’ service lifecycle management (SLM)
solution is envisioned to enable asset-intensive service organizations, such as ...
Published:
2009-08-12
-
Abstract:
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can
plan for a more successful transition, with a new perspective on all transition phases, including planning, configuration,
and change management. (...)
Excerpt related to
it service lifecycle:
... Infrastructure Library (ITIL) Version 3 is intended to help address, in particular through the volume
covering the third phase of the service life cycle ...
Published:
2008-07-30
-
Excerpt related to
it service lifecycle:
... Part 2 then discussed the accompanying service lifecycle management
(SLM) software category and the potential benefits of using mobile computing technology. ...
Published:
2010-04-01
-
Excerpt related to
it service lifecycle:
... Who are our best and worst performers, and why?” are the end of service chain optimization,
but they are also the beginning of the next service lifecycle. ...
Published:
2010-05-06
-
Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Excerpt related to
it service lifecycle:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Published:
2011-01-05
-
Abstract:
SAP has developed some crucial themes as it moves forward with their PLM vision and solution strategy. Product development
lifecycles are shrinking, and managing the innovation process is becoming a broader requirement of manufacturers and retailers
alike. (...)
Excerpt related to
it service lifecycle:
SAP has developed some crucial themes as it moves forward with their PLM vision and solution strategy. Product development
lifecycles are shrinkin...
Published:
2006-04-21
-
Abstract:
Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved
from e-mail management into service experience management. See how KANA's software and service offerings help more than 600
customers manage the entire customer service lifecycl (...)
Excerpt related to
it service lifecycle:
... See how KANA's software and service offerings help more than 600 customers manage
the entire customer service lifecycle, from initial customer contact through ...
Published:
2011-04-26
-
Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
it service lifecycle:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Published:
2004-06-22
-
Excerpt related to
it service lifecycle:
... manufacturing plants. ClickSoftware is certainly not a complete solution for all facets of SSM or service
lifecycle management (SLM). For ...
Published:
2011-02-18
-
Excerpt related to
it service lifecycle:
... to the broader product lifecycle needs that manufacturers have throughout the entire
“concept/idea, design, manufacture, and service” lifecycle of a product ...
Published:
2011-05-11
-
Abstract:
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the
service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies
of all sizes improve their bottom line. In today’s (...)
Excerpt related to
it service lifecycle:
TEC Principal Analyst PJ Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the
service parts planning ...
Published:
2011-03-30
-
Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
it service lifecycle:
... Product Lifecycle Management (PLM) solution, from its longstanding partner—Ceimis Enterprises
of ... likely gladly oblige the ongoing support and service for non ...
Published:
2004-07-22
-
Abstract:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks. (...)
Excerpt related to
it service lifecycle:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To mee...
Published:
2005-07-30
-
Abstract:
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that
might change down the track (...)
Excerpt related to
it service lifecycle:
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that
might change down the...
Published:
2009-02-20
-
Abstract:
To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion
products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion
PLM solution. (...)
Excerpt related to
it service lifecycle:
... The past few years have seen the fashion industry show a significantly increasing passion for product
lifecycle management (PLM) methodology. ...
Published:
2009-10-05
-
Abstract:
Dassault Systèmes' recent acquisition of MatrixOne could potentially expand its range over a broader set of industry sectors,
and may increase its North American visibility. The potential for a joined product suite is considerable, as are the organizational
challenges ahead. (...)
Excerpt related to
it service lifecycle:
Dassault Systèmes' recent acquisition of MatrixOne could potentially expand its range over a broader set of industry sectors,
and may increase its...
Published:
2006-03-27