Home
 > search for

Featured Documents related to »  it senior management

Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » it senior management


Progressive IT Management Strategies: The IT manager’s 360-degree view of business
The New CIO Business Leader and Change Management ExpertToday’s chief information officer (CIO) not only has to be knowledgeable about technology, but

it senior management  supply of highly skilled IT staff. • Business management involvement—strong senior management commitment and championing of IT initiatives. There is also strong business unit involvement in IT decisions, resulting in a partnership between IT staff and businessunits to generate value from IT investments. IT Professionals Will Require Business Savvy Due to such external factors as economic recession, globalization, and retiring baby boomers, older IT specialistswill be replaced by individuals having a Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 1)
In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost.

it senior management  experience, in almost every IT department I have worked over the past 15 years, in my various roles as a business systems analyst, to project manager for both SMBs and large corporations, the MS suite of products was used as the primary tool for documenting project management. MS Project was used to manage project scope and milestones, track deliverables, and manage resources. MS Visio was used to document and flowchart process models. MS PowerPoint was used for end-user training, as a tool to make Read More...
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it senior management  IT Portfolio consists of IT assets and Projects. Projects represent investment towards creating assets. The assets comprise business applications and infrastructure. Infrastructure assets comprise entities such as servers, desktops, storage solutions, infrastructure management solutions and networks. For purpose of simplicity, we will consider information assets as that which include the vast amount of corporate data, customer data, and process information as part of application assets. Of all the Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

it senior management  Business line managers and IT directors were also significant players for companies participating in this survey at 13% and 20% respectively. There are very definite factors that determine the success or lack thereof of any Six Sigma and SLM implementation. Executive support and/or mandate are at the top of the list in both cases. In this research, executive management support was felt by 76% of the participants to be the most important factor (see Figure 9). Other important issues are the level of Read More...
CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

it senior management  CRM and the benefits it can bring to an organization. Part two will address the issue of how to create a credible business case for CRM and get the CEO engaged in the process. About the Author Glen S. Petersen is an internationally recognized speaker, writer, practitioner, and thought leader in the CRM and e-business industries. As a visionary and early adopter of sales force automation (SFA), in 1986, Petersen led one of the first successful national implementations of SFA in the United States. He has Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

it senior management  costly and inefficient, but it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external Read More...
Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

it senior management  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

it senior management  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More...
Facilitating Compliance and Intelligent Information Management with Effective Database Management
Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit

it senior management  Compliance and Intelligent Information Management with Effective Database Management Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit card transactions to product inventories. This valuable information is what runs the business. In order to protect this data and stay on top of compliance, an enterprise data management solution that respects information privacy regulations should be Read More...
Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

it senior management  support the building, management, monitoring, and securing of workloads. See how to run your cloud computing system with leading-edge technology. Read More...
Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

it senior management  Study: More Efficient Hospital Management Systems with Content Management Tools Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency. Read More...
Aftereffects of Recession on IT Investment: Building a Robust IT Investment Model
The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a

it senior management  of Recession on IT Investment: Building a Robust IT Investment Model The global economic recession has put immense pressure on companies to cut costs—particularly IT-related expenditure. Companies were often forced to run only a few projects with regulatory impact and immovable deadlines, proceeding against very lean budgets. Recently, key economies such as the US and China have started to show signs of recovery. Learn more about how the recession has had an impact on IT investment. Read More...
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

it senior management  companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More...
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

it senior management  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

it senior management  align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others