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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » it senior management


Progressive IT Management Strategies: The IT manager’s 360-degree view of business
The New CIO Business Leader and Change Management ExpertToday’s chief information officer (CIO) not only has to be knowledgeable about technology, but

it senior management  supply of highly skilled IT staff. • Business management involvement—strong senior management commitment and championing of IT initiatives. There is also strong business unit involvement in IT decisions, resulting in a partnership between IT staff and businessunits to generate value from IT investments. IT Professionals Will Require Business Savvy Due to such external factors as economic recession, globalization, and retiring baby boomers, older IT specialistswill be replaced by individuals having a Read More...
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

it senior management  this vision and make it successful. Senior management must provide the directional vision for the initiative and provide ongoing guidance and resources to see it through. Program Management The use of the term program management is deliberate. Program management typically is used on multiphase projects and implies a more complex environment and the accountability for achieving results. Any CRM project that resembles an enterprise initiative requires the skill and sophistication of program management. Read More...
CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

it senior management  CRM and the benefits it can bring to an organization. Part two will address the issue of how to create a credible business case for CRM and get the CEO engaged in the process. About the Author Glen S. Petersen is an internationally recognized speaker, writer, practitioner, and thought leader in the CRM and e-business industries. As a visionary and early adopter of sales force automation (SFA), in 1986, Petersen led one of the first successful national implementations of SFA in the United States. He has Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

it senior management  Business line managers and IT directors were also significant players for companies participating in this survey at 13% and 20% respectively. There are very definite factors that determine the success or lack thereof of any Six Sigma and SLM implementation. Executive support and/or mandate are at the top of the list in both cases. In this research, executive management support was felt by 76% of the participants to be the most important factor (see Figure 9). Other important issues are the level of Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 1)
In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost.

it senior management  experience, in almost every IT department I have worked over the past 15 years, in my various roles as a business systems analyst, to project manager for both SMBs and large corporations, the MS suite of products was used as the primary tool for documenting project management. MS Project was used to manage project scope and milestones, track deliverables, and manage resources. MS Visio was used to document and flowchart process models. MS PowerPoint was used for end-user training, as a tool to make Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

it senior management  Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More...
Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program
Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers

it senior management  Talent Management Program Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more. Read More...
Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

it senior management  providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges. Read More...
Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation
When searching for a warehouse management system (WMS), a number of myths surface.

it senior management  could expect; the time it would take to implement a system; and of course, whether a system was for their company or not. After the conference and feeling like pop TV therapist, Dr. Phil, I realized that people needed more education about what to look for when searching for a warehouse management system (WMS) or any new technology for a warehouse. I began writing on the plane ride home and came up with a list of myths of WMS solutions and suggestions when searching for a WMS solution. You have to know Read More...
Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments
If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of

it senior management  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can''t really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don''t expect to see them . Tucker states that the problem with financial analysis of Read More...
SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

it senior management  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary. Read More...
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

it senior management  enlightened approach? Download this white paper to find out. Read More...
Business Process Management Notations within Business Process Management
Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is

it senior management  to communicate internally. Furthermore, it will also enable integration with third parties that the organizations deal with, to enhance business-to-business (B2B) processes. BPMN enables better use of business process management (BPM) by standardizing the notation method used to assist in process automation. BPM refers to the systems and methods used to define, monitor, report, and continually improve processes aiming at meeting customer requirements. BPM includes the development and automation of new Read More...
Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

it senior management  To meet the conventional IT infrastructures now vendors are adopting Web-based services, On-demand and other rapidly emerging technologies. As Facility management systems congregate with traditional IT infrastructures, budding standards are facilitating data sharing between building systems as well as with other business applications, recuperating efficiency and real-time control over building operating costs. Concerns on information security, juvenile standards, the disinclination of vendors to give up Read More...

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