ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.
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). This decision makes it easy for us to support multiple infrastructure platforms. Today, our mobility products run on infrastructure platforms by Microsoft, IBM, and Sybase. Our goal is to dominate the mobile business application layer for the service sector . You may recall that ClickSoftware is the pioneer of the two most fundamental concepts for running a modern service operation: service chain optimization and real-time service enterprise . With the broadest and deepest domain expertise for a wide