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Documents related to » it rate it event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
Study Reveals Top 10 Requirements for Improving Event Resolution in IT. IT White Papers and Other Computer Software to Use In Your Dynamic System Related To Top 10 Requirements for Improving Event Resolution in IT. A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

IT RATE IT EVENT RESOLUTION: Event Resolution Dependent | IT Rate IT Event Resolution | IT Highest-Resolution Model | IT Meeting Event Resolution | IT Detect Individual Events | IT Single-event Resolution | IT Just-in-time Event Resolution | IT Event Resolution Imaging | IT Technology Event Resolution | IT Event Resolution Imaging Learning | IT Event Resolution Quality | IT Confidential Resolution Process | IT Event-Resolution Efficiency | IT Enterprises Rate IT Event Resolution | IT Service Event Resolution | IT Method for Event Res
5/26/2006 7:55:00 PM

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

IT RATE IT EVENT RESOLUTION: efficiency, competency, and profitability. It does so by providing an environment in which companies can, more quickly and cost-effectively, create a company-wide knowledge base to store and index documents and to more accurately search for the answers to user questions. Currently, the key trends in KM tools enable companies to perform the following: 1) target their online information to reflect what is most likely to interest customers, and 2) maintain online forums where customers can share amongst
12/12/2007

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
many of the lessons it has learned can easily be applied to any business—small or large, in services or manufacturing, bricks-and-mortar or ecommerce. Sage Advice According to Langner, Sage’s “Three Customer Experience Commandments” are as follows: 1. Know your customers and adapt to them. Sage recognized that its customers had grown accustomed to purchasing products and services in their personal lives on a monthly subscription basis ( Netflix is a good example of this) with the benefits of a

IT RATE IT EVENT RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
many of the lessons it has learned can easily be applied to any business—small or large, in services or manufacturing, bricks-and-mortar or ecommerce. Sage Advice According to Langner, Sage’s “Three Customer Experience Commandments” are as follows: 1. Know your customers and adapt to them. Sage recognized that its customers had grown accustomed to purchasing products and services in their personal lives on a monthly subscription basis ( Netflix is a good example of this) with the benefits of a

IT RATE IT EVENT RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

ERP Systems and the ETO Manufacturing MarketPart One: Event Summary
Users increasingly look for an enterprise resource planning (ERP) system designed for a specific business, since software that combines industry-specific functionality with the flexibility to accommodate each company's unique processes goes a long way toward improving the functional fit and the speed of implementation.

IT RATE IT EVENT RESOLUTION: almost everyone in the IT industry has heard horror stories of enterprise applications implementations that took two or three years and cost tens of millions of dollars, sometimes only to be eventually abandoned (see The Joy Of Enterprise Systems Implementations ). That happens, in part, because the larger, generic ERP packages usually arrive needing to be configured for the business and the industry entirely from scratch. At least by configuring parts of the package in advance for a given industry and
5/3/2004

Oracle Further Orchestrates Its SOA ForaysPart One: Event Summary and Market Impact
Although its service-oriented architecture-based platform and enterprise solutions will not likely be

IT RATE IT EVENT RESOLUTION: gained technology to make it easier for organizations to orchestrate Web services and automate business processes. Oracle s integration solution aims at enabling organizations to deploy open and flexible business processes that leverage existing information technology (IT) assets to adapt to changing business demands. Building on the existing BPM and Web services capabilities of Oracle Application Server 10g , Oracle now boasts possibly the most complete integration solution. This solution includes Web
3/14/2005

Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC
Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

IT RATE IT EVENT RESOLUTION: and Web content managemen It s all at the info360 Conference and Expo. And if you pre-register online , your admission to the Expo is absolutely free. While you re there, we invite you to visit us at the TEC BI Pavilion. See you at the show! For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
2/17/2011 1:59:00 PM

TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be mode...

IT RATE IT EVENT RESOLUTION: proud to announce that it will be moderating the 8th ERP Vendor Shootout this coming October 16 and 17, 2010, in Dallas, Texas (US). The event is hosted by the value-added reseller (VAR) community and is geared toward IT decision makers with manufacturing, distribution, or project-oriented requirements looking to upgrade or replace their enterprise software systems. The event helps simplify the ERP software selection process, alleviating some of the painful inefficiencies by coordinating on-site software
9/15/2010 10:11:00 AM

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

IT RATE IT EVENT RESOLUTION: debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations. Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half style= border-width:0px; />   comments powered by Disqus Related Topics:   Field Service Management,   Customer Service and Support,   Field Sales,   Field Service Management,   Marketing
6/12/2013 2:28:00 PM

IT Project Risk Assessment
Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

IT RATE IT EVENT RESOLUTION: IT Project Risk Assessment IT Project Risk Assessment J. Dowling - August 22, 2002 Read Comments J. Dowling - August 22, 2002 Introduction   Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success. We automate problems This department slogan was posted on my office door (the inside) for several months while I and other managers in the
8/22/2002

Exact Software--Working Diligently Towards the One Exact SynergyPart One: Event Summary
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as business process management and business activity monitoring), Exact Software may have gotten the wherewithal to almost be reckoned with uniformly (i.e., One Exact) on a global scale by all earnest enterprise mid-market contenders.

IT RATE IT EVENT RESOLUTION: business decisions with e-Synergy. It allows for the real-time management of all organizational relationships by encompassing features and functionality of human resources management (HRM); catalog, product and price management; CRM, electronic workflow; document management (DM); project management; financial management, and portals into a single web-based application. Some high-level depiction of these modules follow below: In addition to offering traditional HRM features, e-HRM allows a company to
2/26/2004


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