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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » it project management tasks


IT Project Management Tools: MS Project and Its Alternatives (Part 1)
In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost.

it project management tasks  experience, in almost every IT department I have worked over the past 15 years, in my various roles as a business systems analyst, to project manager for both SMBs and large corporations, the MS suite of products was used as the primary tool for documenting project management. MS Project was used to manage project scope and milestones, track deliverables, and manage resources. MS Visio was used to document and flowchart process models. MS PowerPoint was used for end-user training, as a tool to make Read More...
Project Portfolio Management for New Product Development: Tracking the Project Cycle from Idea to Launch
Resource allocation and phase-based processes are key features to consider when selecting a project portfolio management solution for new product development

it project management tasks  the viability of projects. It is important to note that PPM solutions help provide the streamlined system that is necessary to address these critical issues by centralizing the information needed to track and evaluate NPD and R&D projects from idea to launch. PPM Phases for NPD Traditionally, organizations have focused on capturing and organizing documents, content, bill of materials (BOM), and specifications for new products. In contrast, PPM emphasizes the human resources (HR) component of NPD, which Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it project management tasks  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More...
IT Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide strategies to implement an IT

it project management tasks  planning designed for most IT project scheduling needs. For more complex scheduling requirements, clients have the ability to take advantage of Pacific Edge''s complete bidirectional integration with Microsoft Project . Demand Management : This module enables the capture of all demands, including non-project-related work. The classification and approvals can be set up through a configurable workflow engine which routes all messages and notifies all stakeholders based on defined business rules. As a key Read More...
Data Center Projects: Project Management
In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined

it project management tasks  roles in a project, it is essential that all project management roles be not only well defined, but explicitly assigned, with complete clarity at all times regarding who is doing what. Every management block in the process diagram of Figure 6 must be explicitly assigned to a person or party who will be responsible for executing it. Whether managed internally or outsourced to a service provider, it is crucial that every element of project management be clearly accounted for by creating a responsibility Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

it project management tasks  a major role in facilitating effective relationship management among all parties involved. Read More...
Project Workforce Management
Tenrox''s Project Workforce Management solution, available on demand or on premise, is a modular solution for managing project workforces in real time. Tenrox

it project management tasks  and change workflows. Integration with accounting, payroll, financial, customer relationship management (CRM), and project management systems is built in. Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


it project management tasks  Field Service Management (FSM) Competitor Analysis Report Read More...
SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

it project management tasks  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary. Read More...
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

it project management tasks  upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More...
Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

it project management tasks  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

it project management tasks  costly and inefficient, but it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external Read More...
Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

it project management tasks  are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features. Read More...
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

it project management tasks  release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management  solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing , transportation business intelligence transportation operational planning rail transportation workflow and event management freight payment, billing, and claims document management customs management In this release is also mobile-enablement in the freight tender process, Read More...
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

it project management tasks  companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More...

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