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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » it project management forms


Employee Performance Management: Making It a Reality in Your Organization
Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems

it project management forms  be successful and that it will yield a satisfactory return on investment. While there are no short cuts to getting project approval, a structured and thorough approach to selecting, planning for and implementing an EPM solution provides HR managers with strong arguments for their organizations to move forward. This white paper details such an approach, outlining all the key steps involved and indicating ways for HR practitioners to shine a bright light on the benefits of EPM By any other name&8230; EPM Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

it project management forms  analyze, improve, and control. It is useful to understand how this methodology is applied in practice within Six Sigma organizations. The various steps are described below: Define - during the definition stage, staff members identify, evaluate, and select projects to be used in conjunction with Six Sigma. The mission for these projects is also written along with selection and launch of the project team. Measure - measuring is all about determining the scope of the problem. In this phase, documentation of Read More...
Project Management Communication: Developing a Plan (Part 2 Of 3)
Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have

it project management forms  a project’s success, and it is very important that project managers use the right types of communication during a project. Types of Project Management Communication The issues project managers (PMs) have to communicate about on a regular basis include 1. buy-in and acceptance of major project decisions and milestones 2. acquiring resources and managing budgets 3. providing status reports on project schedule and deliverables 4. providing classroom training and preparing user guides 5. negotiations with t Read More...
The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

it project management forms  Customer Relationship Management Vision: It Starts with Relationships Originally published - December 19, 2007 When it comes to the creation of a customer relationship management (CRM) vision that truly serves to enhance the customer experience, so many organizational leaders are trapped within their own understanding of what that vision entails. Consider the following statistic: of all CRM programs initiated, roughly 70 percent involve a great solution but a bad implementation plan, resulting in poor ret Read More...
SaaS-based Test Management
Organizations must keep up with technology and adapt their quality assurance (QA) processes for continued success. Test management isn’t optional. The proper

it project management forms  work as expected when it goes live? In order to answer that question we must look at 4 basic areas of concern. First, have all the critical functional requirements been validated? Second, have all the critical use cases been tested? Third, were we able to keep pace with the volume and frequency of changes? Finally, do we know what the quality/risk tradeoffs are for the release? An uncertainty to any of these questions can lead to delay in release, resulting in loss of revenue and ultimately, failure. Whe Read More...
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

it project management forms  position their inventory where it is most needed and can provide the most profitability. By distributing inventory in its most advantageous positions, companies are able to achieve a higher return on assets than the competition. Source: Infor Resources Related to Capitalizing on Advanced Inventory Management : Supply Chain Management (SCM) (Wikipedia) Capitalizing on Advanced Inventory Management Inventory Management is also known as : Management of Inventory , Inventory Lifecycle , Inventory Levels , Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

it project management forms  SAP and non-SAP infrastructures. It provides time and billing, project costing, collaboration, and resource planning capabilities. xRPM is currently used by SAP''s system integrators for time, billing, and collaboration. Oracle offers a PPM solution that adheres to its fusion strategy, integrating PeopleSoft, JD Edwards , and Oracle Projects (all of which are currently under the Oracle banner). Oracle''s Fusion middleware provides standards and protocols to ensure that its applications are seamlessly Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

it project management forms  Documentum: A Brief on Its Content Management Offerings in 2012 The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC''s director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives. Read More...
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

it project management forms  calculates the commissions, whereupon it feeds the payment data back into the company''s payroll system. Along the way, the software generates reports for managers which can also be used in audits to catch errors and cheating attempts, which is especially important in environments where one of the biggest expense items is cost of sales. In addition to these policing capabilities (which are not to be sneezed atcompanies keep missing their earnings because they cannot audit their compensations), managers Read More...
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

it project management forms  can benefit an organization, it is important to identify the user interface components to show how organizations are using performance management software. An Overview of Dashboards and Scorecards Dashboards are a visual representation of organizational data, whether the data is real time, strategic, or driven by KPIs. They visually track KPIs and allow users to drill down to reports and more detailed information. They also provide decision makers with the ability to drill down on summary data, identify Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

it project management forms  costly and inefficient, but it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

it project management forms  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

it project management forms  talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. Read More...
How Integrated Facilities Management Software Automates Facilities Management
Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated

it project management forms  Integrated Facilities Management Software Automates Facilities Management Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.” Read More...

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