ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.
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subissues: Ease of deployment: It is true that deploying an enterprise-class WFM solution, whether focusing on the scheduling side, the mobility side, or both, is a project involving change management, integration, configuration, testing, training, etc. We have reasons to believe that we excel in helping our customers deploy such solutions quickly and reliably. We’ll be glad to compare our track record with that of our competitors. In fact, we believe that our advantage in this area is even more