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 it predictive customer intelligence


IBM Predictive Customer Intelligence
The IBM Predictive Customer Intelligence solution is designed to help your company create personalized, relevant experiences with a focus on driving new revenue

it predictive customer intelligence  on driving new revenue. It enables you to deliver optimized and relevant actions at the point of impact to enhance customer experiences and grow revenue.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) and Data Management

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Documents related to » it predictive customer intelligence

When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations


For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

it predictive customer intelligence  its business model. Currently, it still primarily provides its software on an outdated mainframe licensing model, deriving over half of its revenues from annual license fees that amount to about one-third of the initial licensing cost of its products. This provides SAS with a steady income, but may not be an attractive option for many prospective customers. SAS should consider moving to a more common enterprise software licensing model with annual support costs in the range of 15 percent of license Read More

Predictive Analytics; the Future of Business Intelligence


Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to predictive analytics, and predictive analytics is emerging as a distinct new software sector.

it predictive customer intelligence  more than data extraction It is the extraction of hidden predictive information from large databases or data warehouses. Data mining, also known as knowledge-discovery in databases, is the practice of automatically searching large stores of data for patterns. To do this, data mining uses computational techniques from statistics and pattern recognition. On the other hand, data extraction is the process of pulling data from one data source and loading them into a targeted database; for example, it pulls Read More

Solve IT Problems Before They Occur with Predictive Intelligence


Get predictive intelligence: identify future problems and prevent them from happening, and discover how you can head off it problems and free your...

it predictive customer intelligence  that learn your normal IT usage patterns, predictive intelligence can isolate the root cause of future IT threats. As a result, you can take corrective action before problems disrupt your business and cost you money. Learn how predictive intelligence can better align IT with your business and not only defend it, but also help drive company profits. Get Predictive Intelligence: Identify Future Problems and Prevent Them from Happening , and discover how you can head off IT problems and free your IT staff Read More

The Competitive Advantage of Business Intelligence Forecasting and Predictive Analysis


Technology and new business intelligence solutions have made it possible for the average enterprise to leverage complex predictive analysis using simple, intuitive tools. Predictive analysis is key to the competitive success of an organization, and the enterprise that is privy to clear and concise product, customer, sales, and market predictions will always have the competitive advantage in its market of choice. Find out how.

it predictive customer intelligence  intelligence solutions have made it possible for the average enterprise to leverage complex predictive analysis using simple, intuitive tools. Predictive analysis is key to the competitive success of an organization, and the enterprise that is privy to clear and concise product, customer, sales, and market predictions will always have the competitive advantage in its market of choice. Find out how. Read More

Understanding Business Intelligence and Your Bottom Line


But now you can get the straight facts on BI in the informative white paper understanding business intelligence and your bottom line.

it predictive customer intelligence  picture of exactly what it is—and what it does ? Or how much BI is sufficient for a small or midsized business? With all the myths, buzzwords, and confusion surrounding BI, it's no surprise if the whole story is a bit fuzzy. But now you can get the straight facts on BI in the informative white paper Understanding Business Intelligence and Your Bottom Line . In clear, straightforward language, this white paper will bring you up to speed on what BI is how it can help your business what is myth and Read More

How SMEs Can Tap Into Real-Time Business Intelligence


InHow SMEs Can Tap Into Real-time Business Intelligence you'll learn why manual data analysis isn't enough...

it predictive customer intelligence  need to be nimble-seizing opportunities as they arise and fixing problems almost before they happen. But if your company still runs on spreadsheets, you're not getting the timely, accurate business intelligence (BI) you need to act quickly. In How SMEs Can Tap Into Real-time Business Intelligence you'll learn • why manual data analysis isn't enough • how BI tools provide a real-time 360-degree view of your business • three trends shaping the BI landscape • What to look for in a BI solution Make Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

it predictive customer intelligence  costly and inefficient, but it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external Read More

TechRadar: Customer Analytics Methods, Q1 2014


Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master.

it predictive customer intelligence  insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master. Read More

SAP BusinessObjects Edge Business Intelligence: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

it predictive customer intelligence  Intelligence: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, Read More

Customer-centric CRM


Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience. However, many implementations fail to do this. Companies, however, can meet these goals by implementing a customer-centric CRM. In this system, all business processes throughout the extended enterprise are optimized around customer life cycle care, which builds stronger relationships.

it predictive customer intelligence   Read More

Customer Analytics Pay Off


To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies.

it predictive customer intelligence  customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies. Read More

Business Intelligence Buyer's Guide (Summary Edition)


This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems across large enterprises as well as small to medium businesses (SMBs). It presents a comprehensive view of the wide spectrum of BI software solutions currently available and investigates how they match different types of organizations according to size and need.

it predictive customer intelligence  to medium businesses (SMBs). It presents a comprehensive view of the wide spectrum of BI software solutions currently available and investigates how they match different types of organizations according to size and need. Read More

Zap Business Intelligence


Zap Business Intelligence is a web-based business intelligence solution that combines traditional BI capabilities (dashboards, key performance indicators, scorecards, reporting and analysis) with advanced features including predictive analytics, alerts and report scheduling, and 3D visualization. For Microsoft Dynamics customers, Zap also offers out-of-the-box BI solutions, Business Analytics for Microsoft Dynamics, that are designed to provide rapid rollout and support for any level of customization within Dynamics.  

it predictive customer intelligence  intelligence solution that combines traditional BI capabilities (dashboards, key performance indicators, scorecards, reporting and analysis) with advanced features including predictive analytics, alerts and report scheduling, and 3D visualization. For Microsoft Dynamics customers, Zap also offers out-of-the-box BI solutions, Business Analytics for Microsoft Dynamics, that are designed to provide rapid rollout and support for any level of customization within Dynamics. Read More

The Five Styles of Business Intelligence: Industrial-strength Business Intelligence


If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a fundamental shortcoming in most BI tools today, as a single architecture cannot support the full range of BI functionality—leading to excessive costs, delays, and user dissatisfaction. Learn about a solution that covers the five different styles of BI functionality.

it predictive customer intelligence  of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a fundamental shortcoming in most BI tools today, as a single architecture cannot support the full range of BI functionality—leading to excessive costs, delays, and user dissatisfaction. Learn about a solution that covers the five different styles of BI functionality. Read More