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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it outsourcing solutions epo

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » it outsourcing solutions epo

Outsourcing Best Practices-A Primer on Outsourcing Governance


The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the relationship. So spend the time and effort required to ensure an effective governance process—and don’t lose sight of the fact that without cultural alignment with your vendor, you’ll only be creating ground rules for debate, not agreement.

it outsourcing solutions epo  technology. To ensure that IT outsourcing companies — who operate with a tremendous amount of responsibility in our new age of compliance and oversight — are indeed working to further the interests of their partners and not just themselves, companies often create a framework within which the outsourcing partner must perform. It’s within the bounds of this outsourcing governance framework that many relationships will either succeed or fail. Since the 1980s, there’s been a great deal of discussion Read More

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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Forget Speeds and Feeds-ERP Outsourcing for the Mid-market


If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

it outsourcing solutions epo  of maturity chose their IT outsourcing partners on how much of a given specification – for example, bandwidth, disk storage, or number of users – they would receive for a given price. In general, outsourcing decisions were made by analyzing classic build-versus-buy scenarios, with the lowest-cost solution often the winner. In hindsight, it''s safe to state that many outsourcing decisions were based on corporate politics rather than on what was best for the company at the time. IT managers and staff Read More

Malta, An Ideal Nearshore Location


Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and a central geographic postion. In addition, Malta is a member of the European Union, and the Maltese government offers both tax and non-fiscal incentives to promote investment.

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FrontRange Solutions


Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM).

it outsourcing solutions epo  (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More

Stonylake Solutions


Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations.

it outsourcing solutions epo  is used worldwide in security conscious, government, financial, educational, and high-tech organizations. Read More

Top Content Management Solutions Compared


Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

it outsourcing solutions epo  solutions based on your priorities. The right content management system can help your company Increase productivity and efficiency Increase communication and collaboration Increase profitability Find out which content management solution is best for your company’s special needs. . Visit TEC’s Content Management Evaluation Center today. *Access available for one week. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More

Midmarket ERP Solutions Buyer's Guide


The midmarket ERP solutions buyer's guide will bring you up to speed in a hurry.

it outsourcing solutions epo  can be a powerful competitive weapon. But how do you choose the right system at the right price? The Midmarket ERP Solutions Buyer''s Guide will bring you up to speed in a hurry. In plain, straight forward language, you''ll get the inside story on ERP trends; the current state of the ERP marketplace; why midsized businesses are the most active ERP buyers; the ERP modules available to you; the benefits, features, and costs of an ERP system; and the top midmarket ERP vendors. You''ll even get a checklist of Read More

Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing


Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.

it outsourcing solutions epo  will impact you because it changes the way organizations structure, operate, compete, and deploy resources. Consequently, several organizations have stumbled while experimenting with offshore and outsourcing in the past, and will continue to do so in the future unless they use a methodology to develop an outsourcing process. Without an appropriate process, an offshore initiative can result in increased costs, loss of customers, and the attrition of employee morale. Planning Before Execution Will Expose Read More

E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance


Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body.

it outsourcing solutions epo  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More

Blue Dot Solutions


Blue Dot is a global enterprise mobile software, products and services company that delivers Mobile Field Service solutions to a range of Field, Fleet, Facility and Factory-based organizations within asset-intensive industries.

it outsourcing solutions epo  range of Field, Fleet, Facility and Factory-based organizations within asset-intensive industries. Read More

Kyliptix Solutions


Founded in 1999 and headquartered in Irvine, California (US), Kyliptix Solutions, Inc. delivers software solutions for small and medium businesses (SMBs). The company provides web-based business software services modeled on the principle of software-as-a-service (SaaS), which uses current architectures and technologies such as AJAX and LAMP. Kyliptix's solutions address the needs of a variety of industries, including manufacturing, sales, human resources, legal services, and security. Its multi-lingual Kyliptix Business Suite (KiBS) is available throughout the US and around the globe, designed as a single user interface capable of bridging the flow of information throughout an organization and eliminating the need for multiple external applications.

it outsourcing solutions epo  (SaaS), which uses current architectures and technologies such as AJAX and LAMP. Kyliptix''s solutions address the needs of a variety of industries, including manufacturing, sales, human resources, legal services, and security. Its multi-lingual Kyliptix Business Suite (KiBS) is available throughout the US and around the globe, designed as a single user interface capable of bridging the flow of information throughout an organization and eliminating the need for multiple external applications. Read More

Acidaes Solutions


Acidaes is a specialist CRM solutions company providing services to customers in the global market. CRMnext is our flagship product and is available as both an on-premise or on-cloud solution. Acidaes has practiced leadership in over 11 industry verticals, where we work with companies to help them make the most of their relationships with customers. Our key vertical editions are Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing and more. We work very closely with our customers, leveraging our extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to our success in the global market. CRMnext is a single platform solution, currently available in nine countries. Myriad industry verticals are using our software for peak performance and elevated customer experience. Our commitment is excellence through - Thought Leadership, Practice Leadership and Technology Leadership.

it outsourcing solutions epo  verticals, where we work with companies to help them make the most of their relationships with customers. Our key vertical editions are Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing and more. We work very closely with our customers, leveraging our extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to our success in the Read More

Introducing Packaged Solutions: Why Enterprise Software Customers Should Understand and Consider Packaged Solutions


Information technology (IT) projects tend to run late, over-budget, or do not meet planned goals. Implementation risk is a critical factor. Packaged solutions modularize the implementation process into smaller, well-defined units that are easier to manage and less expensive to deploy than traditional methods. This white paper discusses why enterprise software customers should consider packaged solutions.

it outsourcing solutions epo  Packaged Solutions Information technology (IT) projects tend to run late, over-budget, or do not meet planned goals. Implementation risk is a critical factor. Packaged solutions modularize the implementation process into smaller, well-defined units that are easier to manage and less expensive to deploy than traditional methods. This white paper discusses why enterprise software customers should consider packaged solutions. Read More

Avayle Solutions


Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with Epicor we can offer solutions that provide scalability, flexibility, and reliability to meet today's business challenges, while empowering your enterprise with even more success tomorrow.Our clients benefit from our years of experience with the industries we serve and our relationship with Epicor. The perspective we bring is from working with hundreds of companies like yours, helping them to truly understand how to use their software, on their terms, on their time line. From the outset, we establish a working partnership with our clients, learning and growing with them as we fine-tune our software solution for their specific needs. And because of our lean approach to business, we are able to bring senior level skills to our clients at a price that’s a fraction of what our competitors charge.If you are serious about making your business software work harder for you, if you want accountability and results then you should let the Avayle team pick up the gauntlet—whatever the challenge—and work with you to find a solution that fits like a glove.

it outsourcing solutions epo  Through our special relationship with Epicor we can offer solutions that provide scalability, flexibility, and reliability to meet today''s business challenges, while empowering your enterprise with even more success tomorrow.Our clients benefit from our years of experience with the industries we serve and our relationship with Epicor. The perspective we bring is from working with hundreds of companies like yours, helping them to truly understand how to use their software, on their terms, on their time Read More