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The Issue: North American Mid-market IT Outsourcing Trends
The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however,

it outsourcing market  Issue: North American Mid-market IT Outsourcing Trends The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why. Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it outsourcing market


Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

it outsourcing market  software solutions now make it easier to remotely monitor a client's I.T. infrastructure environment, much of the work must be physically performed on-site. Business Process Outsourcing Business process outsourcing (BPO) is the broadest category of outsourcing. It seems like almost every day some firm is introducing a new way to outsource a work process. There are some common activities that fall under the heading of BPO. These more typically outsourced activities include: Transaction processingo Tax Read More...
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

it outsourcing market  of maturity chose their IT outsourcing partners on how much of a given specification – for example, bandwidth, disk storage, or number of users – they would receive for a given price. In general, outsourcing decisions were made by analyzing classic build-versus-buy scenarios, with the lowest-cost solution often the winner. In hindsight, it's safe to state that many outsourcing decisions were based on corporate politics rather than on what was best for the company at the time. IT managers and staff Read More...
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

it outsourcing market  | Outsourcing Experience | IT Outsourcing | IT Outsourcing Management | IT Outsourcing Governance | IT Outsourcing Agreement | IT Outsourcing Management Governance | IT Business Process Outsourcing | IT Outsourcing Service | IT Outsourcing Toolkit | IT Management Outsourcing | IT Outsourcing Deal | IT Outsourcing Contracts | IT Recruitment Process Outsourcing | IT Outsourcing Offshoring | IT Outsourcing Vendor Management | IT Business Transformation Outsourcing | IT Outsourcing Cost Savings | IT Read More...
Taking a Reality Check on Today’s Outsourcing Market
Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems

it outsourcing market  rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual mistakes—by understanding where, how, and when (and when not) to leverage outsourcing. Read More...
Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning
TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT

it outsourcing market  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More...
To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the

it outsourcing market  ERP product line and it was up to the smaller companies to fit their needs to SAP's application. The challenge for SAP was to pre-customize packages to fit a broader spectrum of types of companies. The new product line would target businesses with complex production processes that would need an ERP application to support their businesses. The idea was cultivated in early 2002 and yielded to the creation of mySAP All-in-One . The intricacy for such a venture lay in the comprehension of the internal Read More...
Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Three: Made2Manage Market Impact and User Recommendations
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar to theirs. Examples of these markets

it outsourcing market  Made2Manage had long compensated it by providing a suite of applications with an inherent ease of use and low total cost of ownership (TCO) that small enterprises in its target market desire. From its early days in 1986, the company has put all of its efforts solely into serving discrete manufacturing SMEs in need of enterprise application solutions that are intuitive and, consequently, easy to use and implement. End users of smaller enterprises have indeed long been impressed with the product's Read More...
PC Market Figures Show Compaq, Dell, and HP Lead
The desktop PC market is turning from a five-way fight into a three-way horse race, led by Dell, Compaq, and HP.

it outsourcing market  shipments, while Dell extends its lead in the US PC market. Jumping into third place in both US and WW market shares is Hewlett-Packard, whose year-over-year growth rates led all of the major PC manufacturers by a significant margin. Although Gateway's sales and market share increased in the US space, they were leapfrogged by HP. IBM, which exited the retail market late last year, has dropped from third place to fifth. The growth rate of the worldwide market as a whole was double the US growth rate, Read More...
Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion


it outsourcing market  from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion Read More...
TEC's BI State of the Market Report
You'll find all this and much more in TEC's new BI state of the market report.

it outsourcing market  (BI) 2.0, and how it can help you make better business decisions? Get the skinny on mashups—and why they are becoming such a popular and powerful BI tool. You'll find all this—and much more—in TEC's new BI State of the Market Report . In this informative report on what's new and hot in BI, you'll also find BI case studies expert analysis of BI trends a look at how to successfully market online what to look for in a BI solution to get the biggest bang for your buck Find out what's happening in the Read More...
Procurement Outsourcing: 10 Things Companies Really Want to Know
Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing

it outsourcing market  draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it outsourcing market  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
The ERP Market 2001 And Beyond - Part 4: Market Predictions
ERP will be redefined as a platform for enabling e-business globally. Originally focused on automating internal processes of an enterprise, ERP systems will

it outsourcing market  functionality on par - it may suffice to satisfy the critical majority of current business requirements now. Conversely, the CRM and SCM niche vendors' current value proposition of uneasy integration to existing back-office systems can be much more than prospects are prepared to digest it at this stage. Therefore, we predict that within the next three years, over 70% of the license revenue of the SCM market and over 50% of the license revenue of the CRM market will come from current ERP vendors (70% Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

it outsourcing market  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More...

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