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 it outsourcing challenges


Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » it outsourcing challenges

Challenges for IT Managers in SMBs


The recent marketing push to integrate both small and medium sized businesses by large IT hardware and software vendors makes strategic sense. Both business groups are plagued with similar issues including small IT budgets and limited technical resources. Frequently SMBs target their IT acquisitions either in the hope of lowering costs or solving problems. These ad hoc solutions are

it outsourcing challenges  is not scalable SMB IT Options Outsourcing Many IT departments in the SMB marketplace have looked to hosted or outsourced solutions as a way to acquire resources and technical expertise that they otherwise would be unable to afford. In a recent survey Gartner Group estimated 90% of new businesses created were in the SMB category .In the same survey it was noted that there is a small but growing number of SMB venturing into outsourcing as a way of supporting their IT department. Although the current method Read More

How Bad Can It Get? Challenges in the Distribution Industry


Manufacturers serving such retail giants as Wal-Mart or Costco are exposed to severe challenges—not only because of the economies of scale these outlets demand, but also because of the investment required in technology and capital equipment to manage the sheer volume of manufactured goods. With a weak economy, which usually translates into weak retail sales, these organizations may

it outsourcing challenges  Bad Can It Get? Challenges in the Distribution Industry Manufacturers serving such retail giants as Wal-Mart or Costco are exposed to severe challenges—not only because of the economies of scale these outlets demand, but also because of the investment required in technology and capital equipment to manage the sheer volume of manufactured goods. With a weak economy, which usually translates into weak retail sales, these organizations may feel the pinch in a number of areas: Retail giants can dictate Read More

Lean as a Response to Global Outsourcing Challenges


The recent trend of manufacturing companies in outsourcing their production tasks to other parts of the world has certainly been effective in reducing production costs and increasing profit margins, but at the cost of complex supply chains and inability to quickly respond to new requests or demand changes. Learn how lean production can address global outsourcing challenges and help your company realize strategic growth.

it outsourcing challenges  those who can do it at lower cost seems rather attractive. However, much debate abounds on the impact of this rising global outsourcing trend, and although companies have achieved short-term profitability, this has not come without a cost. Global outsourcing has brought huge problems to both developed countries, with unbalanced trade budgets and lost manufacturing facilities and skills, and developing countries, with citizens destined to be part of a cheap labor source. Global outsourcing has also created Read More

The Issue: North American Mid-market IT Outsourcing Trends


The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why.

it outsourcing challenges  Issue: North American Mid-market IT Outsourcing Trends The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why. Read More

Collaborative Teamwork in Outsourcing Scenarios


By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project management best practices.

it outsourcing challenges  nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project management best practices. Read More

Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning


TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry and supports the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform.

it outsourcing challenges  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

it outsourcing challenges  Ltd Resources Related to IT Investment Decision Making: Getting to Yes : Information Technology (IT), (Wikipedia) Decision Making (Wikipedia) IT Investment Decision Making: Getting to Yes Investment Decisions is also known as : Investment Decision Analysis , Investment Decision Based , Investment Decision Criteria , Investment Decision Factors , Investment Decision Individuals , Investment Decision Making , Investment Decision Making Process , Investment Decision Methods , Investment Decision Model , Read More

Outsourcing, Applications Software


This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games.

it outsourcing challenges  The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. Read More

Offshore Outsourcing


Offshore outsourcing of IT services drives productivity gains, delivers attractive efficiencies in scale, cost, and time-to-market, and contributes significantly to enterprise agility by freeing up precious in-house resources. But that’s only when it’s prudently executed. Want to avoid disaster? Don’t miss our seven-point checklist for success.

it outsourcing challenges  Outsourcing Offshore outsourcing of IT services drives productivity gains, delivers attractive efficiencies in scale, cost, and time-to-market, and contributes significantly to enterprise agility by freeing up precious in-house resources. But that’s only when it’s prudently executed. Want to avoid disaster? Don’t miss our seven-point checklist for success. Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

it outsourcing challenges  demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. Source : SAManage Resources Related to On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. : IT Asset Management (ITAM) (Wikipedia) On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. Asset Management is also known as : Read More

The Benefits of Call Center Outsourcing


An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

it outsourcing challenges  of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More

IT Investments and Business Value


The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster.

it outsourcing challenges  to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster. Read More

Outsourcing Management Software Tools: An Executive Point of View


Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor governance—after the deal is signed. For this reason, executives can benefit tremendously from outsourcing management tools, including third party vendors. Where and how do they work? And what is the cost in terms of time and money?

it outsourcing challenges  this reason, executives can benefit tremendously from outsourcing management tools, including third party vendors. Where and how do they work? And what is the cost in terms of time and money? Read More