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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it outsourcing challenge


Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it outsourcing challenge  Business with IT through IT Portfolio Management and IT Governance Aligning Business with IT through IT Portfolio Management and IT Governance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Patni''s dedicated IT Governance Center of Excellence (CoE) helps businesses to adopt effective IT Governance strategies that will help them control, comply and align IT with business priorities. Source : Patni Computer Systems Limited Read More...
Outsourcing Security Part 1: Noting the Benefits
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer

it outsourcing challenge  recover from Nimda, and it still had work to do. For many organizations, these recent network security breeches, as well as cyber terrorism discussions in the wake of the September terrorist attacks, have served as a wake-up call regarding the need for information security. Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer loyalty, and competitive advantage. The Internet and the big E''s : e-busi Read More...
Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America

it outsourcing challenge  on the Panama Canal), it is encouraging local and global outsourcing companies to invest in outsourcing services, and is trying to consolidate a larger technically skilled workforce. Advantages There are some factors that have enabled some countries such as Brazil, Chile, and Mexico to maintain a competitive and stable global position regardless of the global economic crisis. Some of these factors have to do with natural features from the region: Nearshore advantage —The US is still one of the Read More...
Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

it outsourcing challenge  12 months by outsourcing IT functions. This is true for most organizations considering outsourcing security services. When a company considers outsourcing managed security services, it must estimate several variables over the duration of the managed security services contract: All relevant capital and operating costs Costs of supervising the managed security services provider The cost of money and interest costs Residual value of equipment and facilities Cost of transition, including personnel Cost of c Read More...
The High-tech Supply Chain Challenge
Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). But some companies consistently

it outsourcing challenge  segments are often finding it difficult to respond quickly to new opportunities. In particular, supply chain complexity is eroding performance in three areas: Customer service. Inaccurate forecasting is commonplace among hightech OEMs, and a flexible supply chain is necessary in order to respond quickly to new customer demands. Otherwise, customer orders are lost and order upsides can result. Customer returns are also generally a problem where supply chain and service issues persist. Supply chain responsi Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

it outsourcing challenge  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More...
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

it outsourcing challenge  choosing any other key IT vendor, except that organizations can''t afford downtime if the vendor fails. Properly identifying and evaluating the risks and benefits of outsourcing security can seem like a daunting task. Considerable study and extreme care must be given to weighing factors of managed security services providers, such as: Staying power of the company Expertise of security professionals Range and flexibility of the services Cost benefits Security philosophy, culture, and people Commitment to Read More...
Best Practices and Processes for Improving the Business Value of IT
Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their

it outsourcing challenge  the Business Value of IT Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects. Read More...
Business Process Outsourcing
Tata Consultancy Services offers a consulting-led, integrated portfolio of IT and IT-enabled services, including: @ custom application development

it outsourcing challenge  application development and management IT infrastructure services enterprise solutions for supply chain management (SCM), master data management (MDM), customer relationship management (CRM), and more business consulting business process outsourcing (BPO) business intelligence (BI) performance management engineering industrial services Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it outsourcing challenge  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More...
Outsourcing Best Practices
It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large

it outsourcing challenge  Software Outsourcing , Offshore IT Outsourcing , Offshore Outsourcing Company , Offshore Outsourcing Development , Offshore Outsource , Ofsshore Outsourcing Risk , International Outsourcing , Production Offshoring , Services Offshoring , Offshore Outsourcing Services , Offshoring and Outsourcing , Offshore Business Process Outsourcing Best Practices , Offshore Outsourcing Consulting , Technology Offshore Outsourcing , Offshore Outsourcing Benefits , Offshoring IT Services , Offshore Outsourcing Read More...
Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning
TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT

it outsourcing challenge  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

it outsourcing challenge  both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly''s specific application development services include full life-cycle application development, a web-based collaboration portal, open source application development, and enterprise architecture Read More...
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

it outsourcing challenge  on-site data center or IT infrastructure outsourcing in the US, and application software outsourcing from India or South Africa. On the other hand, an Indian-based application software outsourcing provider might also offer technical call center services and on-site consulting services in the US and Europe. Today, there are literally thousands of outsourcing providers scattered around the globe looking to serve companies everywhere, with a primary focus on the US and European markets. The multitude of Read More...

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