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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » it maintenance service


How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

it maintenance service  industry don''t skimp when it comes to their service and maintenance applications. A good service and maintenance application can be used competitively to: Empower, and therefore retain, higher-quality staff than your competitors. Improve your reputation with faster customer service. Leverage the most up-to-date mobile and wireless technology for higher-quality customer interactions. Be perceived as an industry leader. Cut costs with greater overall efficiency and turn profits into greater market share. Read More...
Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know
Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information

it maintenance service  often daunting and expensive. It entails significant time, effort and expertise to maintain strong security as well as comply with rules and regulations governing information access and disclosure. In a tight economy where companies focus their efforts on high-priority, high-value functions - outsourcing security for email, Web and IM access makes good sense. Most studies show that while subscription costs for hosted security solutions comprise a substantial portion of the costs involved (50% and higher), Read More...
Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is

it maintenance service  alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former PeopleSoft and J.D. Edwards products (which were recently acquired by Oracle .) The company has been PeopleSoft-focused since its creation a few years ago by former PeopleSoft managers, and has received considerable attention in the last several months by offering lower-cost support contracts to PeopleSoft customers—a cost that is about half the price PeopleSoft would have Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

it maintenance service  Itil Infrastructure | Itil IT Service Management | Itil Itsm | Itil Library | Itil Management | Itil Management Release | Itil Management Toolkit | Itil Methodologies | Itil Methodology | Itil Model | Itil Organization | Itil Overview | Itil Presentation | Itil Problem Management | Itil Problem Management Software | Itil Process | Itil Process Implementation | Itil Process Map | Itil Process Software | Itil Processes | Itil Product | Itil Products | Itil Project Management | Itil Questions | Itil Release Read More...
Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance

it maintenance service  service contract and use it as the basis for all maintenance service transactions. At a minimum, this data element should document whether the maintenance contracts reflect the use of the organization''s standard contract or the use of a vendor contract. Analyze the Enterprise Portfolio The next step is to analyze your current maintenance portfolio. That analysis should occur at an enterprise level. That perspective should consider the following questions: How many maintenance providers do we currently Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

it maintenance service  Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 2: Where Is It Now?
Enterprise Application Integration has changed massively in the past two years. Where is the market, and what vendors are left in the game?

it maintenance service  Integration - Where Is It Now (And What Is It Now)? Part 2: Where Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 2: Where Is It Now? M. Reed - September 6, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular. A great many of the players have changed in the vendor arena, new terminology ( buzz-phrases Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

it maintenance service  short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

it maintenance service  it will lead to IT cost reduction, reducing both new development expense and also, importantly, maintenance and support costs. But, SOA will only provide those benefits if it is applied consistently across business processes, applications, and infrastructures. And, it will take many years of consistent and well-managed investment. Keeping Up with the Jones’s Forecasts for the adoption of SOA are aggressive. Gartner predicts that by 2008, more than 60 percent of enterprises will use SOA as a ‘guiding Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

it maintenance service  evaluating cloud based erp professional service organizations,evaluating,cloud,based,erp,professional,service,organizations,cloud based erp professional service organizations,evaluating based erp professional service organizations,evaluating cloud erp professional service organizations,evaluating cl Read More...
IT Investments and Business Value
The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget

it maintenance service  to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster. Read More...
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

it maintenance service  adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More...
Dealership Management System: What Is It and Who Needs It?
What Is a DMS?When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine

it maintenance service  Management System: What Is It and Who Needs It? What Is a DMS? When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine sweeper. But very few people know that it’s also the acronym for “dealership management system,” which is a product or package of several products which is created specifically for the automotive industry. The core of any DMS is a system similar to enterprise resource planning (ERP), with, however, Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

it maintenance service  a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

it maintenance service  recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More...

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