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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it license management service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » it license management service

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


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it license management service  and volume discounts. With IT asset management, companies can also better track software license allocation, and better prepare for license renewal negotiations by knowing what needs to be renewed and how many licenses are actually required. ITAM also gives them full insight into how many licenses have been purchased, how many have been allocated and to whom, and how many are un-used. This can help companies avoid purchasing additional licenses they don’t need. “Renegade” software purchasing is Read More

Integrating Customer Relationship Management through Software As A Service


The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service, but they are approaching the market with very different market strategies.

it license management service  easy customization. What''s more, it appears that rising stars like salesforce.com and NetSuite , which support the CRM SaaS model, have a unique window of opportunity while SAP, Oracle, and Microsoft get their product strategies together. CRM Evaluation Considerations As discussed in Comparing On-demand Customer Relationship Management Service Alternatives , there are three categories that CRM functionality tends to fall under: non-core functionality; vertical, industry-specific features; and accounting Read More

Software as a Service for Customer Relationship Management and Sales


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it license management service  are so complex, that it might put their business model at risk. To truly embrace SaaS, these vendors must be willing to cannibalize sales of their proprietary, cash-cow systems, which will not be an easy sell to either shareholders or executive decision makers whose compensation is tied to earnings. Vendors that embark, willingly or not, on the transition to the new model are sure to experience growing pains, since traditional, upfront, big gulp license revenues will likely decline, while the recurring, Read More

A Leader in Service Management Tackles Multidimensional Growth


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it license management service  parts availability. In 2006, it acquired TransDecisions ’ field scheduling solution, which helps companies that handle numerous service calls per day per technician to optimize their technician–dispatcher ratios. With an embedded service knowledge management (SKM) system by Kaidara , Servigistics has provided a service knowledge (SK) offering since 2008 aimed squarely at improving first-time fix rates, call center productivity, and dispatch avoidance metrics. Until 2009, Servigistics referred to its Read More

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TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software


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it license management service  for EAM/CMMS solutions, including functionalities, delivery models and access, customization and integration, server and database platforms, and budgeting. Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


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it license management service  Voyager Solutions for Supply Chain Management (SCM) Certification Report Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More

SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report


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it license management service  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary. Read More

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it license management service  need to weigh feature/function criteria along with less tangible characteristics in order to make an appropriately calibrated decision. Download this guide from Dell KACE for a comprehensive feature/function checklist, as well as additional considerations for evaluating systems management solutions. Read More

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it license management service  lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions. Read More

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it license management service  requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why. Read More

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it license management service  and change workflows. Integration with accounting, payroll, financial, customer relationship management (CRM), and project management systems is built in. Read More