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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it it outsourcing


IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT

it it outsourcing  Services: Outsourcing, IT Infrastructure Competitor Analysis Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology

it it outsourcing  IT Infrastructure The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it it outsourcing  Supporting the Evolution of IT Effectiveness for Improved IT Operations ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, Read More...
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it it outsourcing  Business with IT through IT Portfolio Management and IT Governance Aligning Business with IT through IT Portfolio Management and IT Governance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Patni''s dedicated IT Governance Center of Excellence (CoE) helps businesses to adopt effective IT Governance strategies that will help them control, comply and align IT with business priorities. Source : Patni Computer Systems Limited Read More...
Outsourcing, IT Infrastructure Software Evaluation Report
The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information

it it outsourcing  IT Infrastructure Software Evaluation Report The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More...
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that

it it outsourcing  The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. Read More...
Beyondsoft outsourcing solution
Beyondsoft is an IT outsourcing company with global delivery centers. Beyondsoft offers IT consulting, application development and maintenance (ADM

it it outsourcing  solution Beyondsoft is an IT outsourcing company with global delivery centers. Beyondsoft offers IT consulting, application development and maintenance (ADM), enterprise resource planning (ERP), and and business process outsourcing (BPO) services to clients across the globe. The company focuses on achieving the highest quality in its deliveries and becoming a trusted brand to achieve consistent growth in its repeat business with its clients Read More...
Software Outsourcing Service
Depending on customers@ needs, HopeRun provides offshore software outsourcing using a number of different models, including application development, QA

it it outsourcing  provides application development in its complete cycle from business requirement analysis, design, development, testing, delivery, and up to post-production maintenance. Due to the company''s strict compliance to CMMI3, HopeRun guarantees its development cycle follows industry standards and its final deliverables are of high quality. For customers in need of outsourcing QA processes or expanding their existing QA teams, HopeRun has a team of QA specialists. The company''s service includes regression Read More...
Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

it it outsourcing  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More...
Outsourcing Management Software Tools: An Executive Point of View
Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor

it it outsourcing  this reason, executives can benefit tremendously from outsourcing management tools, including third party vendors. Where and how do they work? And what is the cost in terms of time and money? Read More...
Epicor Shows Resilience When It Needs It The Most
By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that ''calamity is the

it it outsourcing  Shows Resilience When It Needs It The Most Epicor Shows Resilience When It Needs It The Most P.J. Jakovljevic - August 30, 2001 Event Summary On August 1, Epicor Software Corporation (NASDAQ: EPIC), one of leading providers of integrated enterprise and e-Business software solutions solely for the mid-market, reported its financial results for the second quarter ended June 30, 2001. Total revenues for the quarter were $46.3 million, a 19.5% decline compared to $57.5 million for Q2 2000. Software Read More...
Improving HR through Business Process Outsourcing
In this interview, IDC''s program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO

it it outsourcing  support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects. Read More...
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

it it outsourcing  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More...
Procurement Outsourcing: 10 Things Companies Really Want to Know
Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing

it it outsourcing  draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

it it outsourcing  a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy industry purchasing asso Read More...

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