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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » it improving event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it improving event resolution  Probabilistic Event Resolution | IT Improving Event Resolution | IT Automating Event Resolution | IT Event Resolution Invention | IT Optimization of Event Resolution | IT System Supported Optimization | IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Resolution | IT Event Resolution Step | IT Event Resolution Include Biases | IT Integrating Event Resolution | IT Event Resolution Dependent | IT Rate IT Event Resolution | IT Highest-Resolution Model | IT Meeting Event Resolution Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

it improving event resolution  the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes it difficult for IT to: understand the business impact of IT service quality, prioritize IT resources and problem resolution based on business needs, communicate real-time business-relevant performance metrics, create value by leveraging existing IT management investments. Source : Compuware Resources Related to Business Service Read More...
Improving Intercompany Reconciliation for a Faster Close: Driving Financial Excellence
Are you moving beyond the need to comply with legislation like the Sarbanes-Oxley Act (SOX), to focus instead on driving sustainability and control in your

it improving event resolution  resolving this issue makes it the number-one fast-close quick win. SAP® Solutions For Enterprise Performance Management Comprehensive Functionality To Improve Effectiveness And Performance Control BusinessObjects Intercompany is part of the SAP® solutions for enterprise performance management '' a comprehensive set of solutions that help your company capitalize on the value of your existing data assets. With these solutions, your organization becomes more agile, gaining organizational alignment, Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

it improving event resolution  a new process, but it goes way beyond mere integration. Whereas traditional enterprise application integration (EAI) products help companies to move data between applications, BPM adds interaction with people and the ability to support processes, which then become as manageable as data. BPM integrates existing applications, Web services and people in order for companies to quickly change, destruct or construct processes as required. Again, BPM enables a company to more cost-effectively and quickly model Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

it improving event resolution  failed internal services of IT applications. This paper deals with the following issues: The risk management issues raised by Basel II need to have solutions in place during 2004 (allowing sufficient time for testing). The challenges of managing e-banking environments, many of which have been highlighted by the Basel Committee?s Electronic Banking Group (EBG) . Improving quality of IT service in critical to quality business areas to lower operational risk and eliminate the cost of poor quality. Providing Read More...
Big Data, Mobility, and Green IT: Innovations for Manufacturers and Distributors
Your business is in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment

it improving event resolution  in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment decision, however, it should evaluate its options relative to actual business strategies and operating requirements. Only then will it put itself in a position to make a well-informed investment decision. Download this article to learn more. Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

it improving event resolution  have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More...
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

it improving event resolution  to Integrated and Automated IT System Management Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and supportable IT infrastructure. Read More...
Retaining your IT staff
By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep

it improving event resolution  your IT staff By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead. Read More...
IT Service Delivery: From Basic Automation through to Managed Services
Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT services is the answer, and it should

it improving event resolution  run their business. Automating IT services is the answer, and it should be the immediate goal of any company that aims to stay in business as market pressures increase. Looking beyond basic automation, becoming a managed services provider (MSP) should be the long-term goal. Discover ways to ensure your service company''s survival in today’s competitive IT services market. Read More...
Simatic IT Interspec
Simatic IT Interspec is a corporate product specification management system, which enables a company''s product lifecycle management strategy. Corporate

it improving event resolution  IT Interspec Simatic IT Interspec is a corporate product specification management system, which enables a company''s product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be Read More...
IT Asset Management: Saving Money, Reducing Risk
Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses

it improving event resolution  Money, Reducing Risk Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs. Read More...
Best Practices for Improving Performance in Your Contact Center
Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

it improving event resolution  and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You''ll learn how to manage your contact center resources—your people and the technology that supports them—to deliver a superior customer response. One that will create loyal customers and set you apart from the Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it improving event resolution  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...

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