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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » it improving event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it improving event resolution  Probabilistic Event Resolution | IT Improving Event Resolution | IT Automating Event Resolution | IT Event Resolution Invention | IT Optimization of Event Resolution | IT System Supported Optimization | IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Resolution | IT Event Resolution Step | IT Event Resolution Include Biases | IT Integrating Event Resolution | IT Event Resolution Dependent | IT Rate IT Event Resolution | IT Highest-Resolution Model | IT Meeting Event Resolution Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

it improving event resolution  failed internal services of IT applications. This paper deals with the following issues: The risk management issues raised by Basel II need to have solutions in place during 2004 (allowing sufficient time for testing). The challenges of managing e-banking environments, many of which have been highlighted by the Basel Committee?s Electronic Banking Group (EBG) . Improving quality of IT service in critical to quality business areas to lower operational risk and eliminate the cost of poor quality. Providing Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

it improving event resolution  the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes it difficult for IT to: understand the business impact of IT service quality, prioritize IT resources and problem resolution based on business needs, communicate real-time business-relevant performance metrics, create value by leveraging existing IT management investments. Source : Compuware Resources Related to Business Read More...
The N-able MSP Maturity Model
A business'' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

it improving event resolution  the impact of an IT failure, but also attempts to minimize the occurrence of failure within the customer infrastructure. This has the benefit of improving the customer''s experience and of dramatically improving the technician utilization rate for the service provider. Organizations in the proactive phase can be defined as: Using a monitoring solution to capture up /down information as well as performance and capacity utilization information. Working with the customer to define and set thresholds Read More...
Microsoft Releases Preview of Exchange Server 2000
Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed

it improving event resolution  Internet population flocks to it in herds. Microsoft is targeting Internet Service Providers (ISPs) to create a larger market share. Exchange will attempt to do this through the advent of high-availability clustering servers combined with a multiple database architecture and an enhanced suite of Internet tools. Neither the current release of Lotus Domino nor Novell''s GroupWise offers support for instant messaging. But with AOL''s acquisition of Netscape, one can place a safe bet on seeing it in the next Read More...
IT Service Delivery: From Basic Automation through to Managed Services
Service companies that want to thrive need to find a better way to deliver services and run their business. Automating IT services is the answer, and it should

it improving event resolution  run their business. Automating IT services is the answer, and it should be the immediate goal of any company that aims to stay in business as market pressures increase. Looking beyond basic automation, becoming a managed services provider (MSP) should be the long-term goal. Discover ways to ensure your service company''s survival in today’s competitive IT services market. Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it improving event resolution  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More...
The IT Rights of Digistan
The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT

it improving event resolution  IT Rights of Digistan The Hague Declaration , recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT activities. Something that strikes me about Digistan''s declaration is its basis in the Universal Declaration of Human Rights and not a technical document. The three things The Hague Declaration calls on all governments to do, are as follows. Procure only information technology that implements free and open standards; Deliver e-gove Read More...
Proactive IT Triage for Sarbanes-Oxley Compliance
When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways

it improving event resolution  IT Triage for Sarbanes-Oxley Compliance When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways to put these measurements into the context of critical business services, establish baselines for every layer of every component, and proactively communicate which layer of which component is the root cause of any abnormality. Read More...
Deliver Smarter Products and Services by Unifying Software Development and IT Operations
Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to

it improving event resolution  Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and services. Read More...
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

it improving event resolution  to Integrated and Automated IT System Management Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and supportable IT infrastructure. Read More...
DYNAMICS IT S.A.
Dynamics IT @is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft

it improving event resolution  IT S.A. Dynamics IT  is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft Dynamics AX in Latin America Read More...
IT Management for Small Businesses: Using Third Parties to Help Take the Strain
Small to medium businesses (SMBs) face the same challenges as large businesses when it comes to IT management—they have increasingly complex systems they rely

it improving event resolution  as large businesses when it comes to IT management—they have increasingly complex systems they rely on to drive their businesses and gain a competitive advantage. Operating and maintaining a complex IT infrastructure requires specific skills, but getting the right staff at an affordable price can be a problem. Outsourcing IT management may help to ease the strain. Read More...

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