Capstone Turbine Corporation, an energy innovator, needed to implement management, business model, and strategy changes. It also needed to improve product reliability, modularize configurations, and provide visibility. By using SAP products, such as SAP BI, SAP EP, and SAP Best Practices, it realized performance measures for key business activities, and improved sales and inventory management.
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was Capstone’s technology, which IT director Luke Pfaffinger says is “second to none.” The company lays claim to being “the first to offer a commercially available power source using microturbine technology.” Capstone’s technology can use a variety of fuels and combines patented air bearing technology, advanced combustion technology, and sophisticated power electronics to form efficient, high-availability electricity and heat production systems. This is critical, says Pfaffinger, because