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Documents related to » it highest resolution model


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it highest resolution model  Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint''s event notification and resolution solutions will deliver immediate return on investment. Sour Read More...
It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

it highest resolution model  the customer, etc. If it is not a defective part case, the case is closed and the goods are returned to the customer, who may in turn elect to convert it to a special service request case type. Logically then, another workflow process is followed, consisting of steps such as creating a service estimate, approval, service fulfillment (repair), invoicing, etc. In other words, in case of misuse, the customer is asked to authorize a repair for a fee. If and when an approval is received, the product is repaire Read More...
The Advanced Sourcing and Negotiation Benchmark Report
The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to

it highest resolution model  to sustain e-sourcing proficiency it is critical that sourcing acumen be institutionalized beyond a set of super-users or category experts. Utilize technology to retain and leverage intellectual property and establish an organization to be its builder and guardian.   Featured Underwriters This research report was made possible, in part, with the financial support of our underwriters. These individuals and organizations share Aberdeen''s vision of bringing fact based research to corporations worldwide at l Read More...
Zooming into the Clothing Retailer Conundrum
If retailers in the vertical market of fashion apparel do not constantly refresh their presentation and assortment for consumers, they run the risk of being

it highest resolution model  store range details, and it is reported at store, region, depot, or aggregate corporate levels. This module incorporates alerts, exception, and lost opportunity reporting against any metric, including expected sales, availability, and ranging parameters. A single view of the truth should eliminate the redundancy introduced by multiple spreadsheets in need of updates, the hunt for e-mail strings, and constant re-keying of information in multiple systems. Companies should be able to harness the Internet to Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

it highest resolution model  is risk mitigation, though it has little to do with Six Sigma or strategic quality improvement. The digital dashboard addresses the different interests of the users. At the highest level, failure modes are aggregated to show exposure for the entire financial institution. This corporate view progressively breaks down to show exposure by department, business function, individual failure mode, and, at the lowest level, a specific IT component. The dashboard is complemented with other information forwarding m Read More...
CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

it highest resolution model  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and Read More...
IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT

it highest resolution model  Services: Outsourcing, IT Infrastructure Competitor Analysis Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More...
Outsourcing--IT Infrastructure RFI/RFP Template
Employee Information,IT Facility and Data Center Operation,Distributed Technology Operation,Network and Communications Service,Business Continuity and

it highest resolution model  software solutions. This Outsourcing, IT Infrastructure Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Outsourcing--IT Infrastructure software selection projects. Features and functions included in this Outsourcing, IT Infrastructure Template: Employee Information IT Facility and Data Center Operation Distributed Technology Operation Network and Communications Service Business Continuity and Disaster Recovery Security Certifications and Read More...
IT Investments and Business Value
The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget

it highest resolution model  to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster. Read More...
Enabling Growth through Business Model Innovation: Change Is the Only Constant
Innovation has many dimensions. For a long time, innovation referred to new-product development. Business model innovation is broader and impacts the enterprise

it highest resolution model  impacts the enterprise holistically. It doesn’t necessarily mean doing new things, just doing things differently. Read about the adaptive enterprise and the importance of information technology (IT). Read More...
Why IT Does Matter in BPO
IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly

it highest resolution model  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More...
Elitser IT Solutions India
For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers

it highest resolution model  IT Solutions India For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States Read More...
Avoiding the Hazards of IT Consolidation
Research shows widespread IT spending on data center transformation, IT consolidation, and server virtualization. This reduces costs and streamlines operations,

it highest resolution model  the Hazards of IT Consolidation Research shows widespread IT spending on data center transformation, IT consolidation, and server virtualization. This reduces costs and streamlines operations, right? In theory, yes. But many consolidation projects suffer planning and implementation issues that ultimately impact application performance and user productivity—especially for remote and mobile users. Learn how to avoid the pitfalls of IT consolidation. Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it highest resolution model  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More...
Remote IT Management
Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring

it highest resolution model  IT Management Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how. Read More...

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