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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it free system maintenance

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Documents related to » it free system maintenance

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

it free system maintenance  site, and easily access it via the Internet. In fact, according to leading industry analyst IDC, as many as 79 percent of companies are now purchasing or considering SaaS offerings. Why the increasing popularity of these types of solutions? Because the benefits are clear and easy to measure. Some of the advantages that organizations have achieved through the use of ondemand solutions include: No waiting – instant value Many SaaS providers offer free trial periods, so companies can evaluate the software Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

it free system maintenance  sales effort. But again, it is the free market that should determine the fair price, as is the case in other industries (given that retail has been mentioned for comparison). To be fair, many software customers radically alter the products they receive, making support for those products infinitely harder. Staying with the retail goods example in Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , when a consumer buys a TV set, the purchase agreement generally states that any Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

it free system maintenance  Enterprises have choices when it comes to software support and maintenance (S&M) providers. Several, less costly options exist for any company that is considering discontinuing S&M for an application. For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry''s Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , and What Are the Read More

Enterprise Software Service and Maintenance Alternatives


Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance?

it free system maintenance  stabilize Microsoft''s revenue stream, it does little to break the dreaded upgrade cycle, since the protracted postponement of an upgrade can put its outside of a license period. One of the major complaints from customers about the software assurance program (which comes at a hefty 27 percent of the cost price of software per annum) has been Microsoft''s delay in releasing Windows Vista (formerly code-named Longhorn ). This delay has left customers without the upgrades they have effectively paid for. The Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

it free system maintenance  it to. Further, while it is necessary to clearly spell out what the customer is entitled to at the time of creating contract proposals and renewals, no one wants to have to read the fine print during an emergency to check how many calls the customer is allowed free of charge. Fixes and patches is another area covered on maintenance agreements, whereby the vendor commits to fixing system bugs. Patches can be downloaded and applied as needed to fix known bugs, or they can be consumed in bundles as service Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

it free system maintenance  time, many customers realize it will take at least a decade for market battles to play out over system architectures, new middleware, and service-oriented architecture (SOA) technology standards, as experience teaches us, see Architecture Evolution: From Web-based to Service-oriented Architecture . Lastly, many customers are concerned that choosing one vendor will leave them with a potentially weak or unviable solution in the coming shake out. Although existing enterprise systems'' customers are a Read More

IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

it free system maintenance  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and developme Read More

Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System


You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now.

it free system maintenance  the small business owner with the tools to make the right business phone decision for your business. Download now. Read More

Top 8 Questions to Ask Your Phone System Vendor


To help you out, here are the eight crucial questions to ask when evaluating and negotiating a phone system deal.

it free system maintenance  you''ll have to live with for years to come. To help you out, here are the eight crucial questions to ask when evaluating and negotiating a phone system deal. Covering everything from features, compatibility, and scalability, to customer support and costs, this handy white paper will also give you tips and advice to make your phone buying decision easy and worry-free. Make sure you know what to ask before you sign on the dotted line. Download your PDF copy of 8 Questions to Ask when Negotiating a Phone Sys Read More

E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance


Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body.

it free system maintenance  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More

Five Signs You Need a VoIP Phone System


Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you’ll need to discover those reasons yourself.

"Five Signs You Need a VoIP Phone system" draws from carefully compiled research about how small to medium-sized businesses (SMBs) think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time is right for a VoIP phone system.

it free system maintenance  Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you’ll need to discover those reasons yourself. Five Signs You Need a VoIP Phone system draws from carefully compiled research about how small to medium-sized businesses (SMBs) think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time is right for a VoIP phone system. Read More

Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part One: Trends and Definition


The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings, such as improved plant output, performance predictability, product quality, customer service, safety, environmental control, etc.

it free system maintenance  of customer service as it does to product quality. The importance of ascertaining the proper maintenance work as a result of a still ongoing plant maintenance approach evolution could even be deducted from analyzing several APICS Dictionary (the 11th Edition) definitions. Namely, the 1960s and 1970s were characterized by the Fix it when broken approach of merely reacting to unplanned and unwanted breakdowns. Associated with breakdowns is also a bad word, downtime , which is the time when a resource Read More

Case Study: Poudre Valley Health System


In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.

it free system maintenance  Week Magazine). As such, it is obvious that this healthcare system is continuously focused on process improvement and implementing best practices. The Challenges PVHS needed to rapidly identify, hire, and onboard quality candidates. Naturally any change to existing policies or processes had to follow ongoing best practices, such as complying with guidelines established by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) , and making every effort to control costs. Solution To Read More