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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it fast event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » it fast event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

it fast event resolution  Effective Event Resolution | IT Fast Event Resolution | IT Improve Event Resolution | IT Event Resolution Process | IT Probabilistic Event Resolution | IT Improving Event Resolution | IT Automating Event Resolution | IT Event Resolution Invention | IT Optimization of Event Resolution | IT System Supported Optimization | IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Resolution | IT Event Resolution Step | IT Event Resolution Include Biases | IT Integrating Event Resolution | Read More

Oracle Renders Its PLM Outline Part One: Event Summary


Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its ability to develop its own applications in collaborative effort with its prominent customers.

it fast event resolution  packaging, and post-sales data. It should also help companies manage through a mushrooming number of local, state, federal and international regulations. The product development life cycle — conceptualize, plan, design, procure, produce, deliver, service, and retire — naturally includes multiple people, operating in multiple departments, and typically from multiple companies, each with locations in multiple countries around the world. Thus, customers, partner channel and suppliers must be involved in Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

it fast event resolution  between the quality of IT service and exposure to risk: the better the quality, the lower the likelihood is of loss. The relationship between Basel II and the quality management practices supported by Centauri are shown in Figure 1. Centauri uses the Six Sigma quality management method - fast becoming a standard in the finance sector - to bring about necessary improvements and eliminate recurring defects from IT services. Six Sigma provides a standardized measure and target for quality, a management Read More

Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

it fast event resolution  for its luxury brands. It reported 37 percent improved campaign effectiveness with Salesforce Marketing Cloud. 6.     Connected Products: How do you connect your products? Toyota uses Salesforce Platform to transform its cars into information devices with wheels. With the Toyota Friend social network , your car can communicate to you on social networks, anticipate your needs, and offer the right services. There are currently 1.7 billion networked PCs and there will be 3.5 billion networked products by Read More

Can Webplan Reconcile Planning and Execution? Part One: Event Summary


According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning itself as a response management player with new pricing and packaging that provides an aggressive entry point and fixed priced, fixed duration implementations; leveraging partnerships with enterprise applications vendors; and investing in field operations in North America and Asia with an expanded distribution model to include both direct and indirect global sales.

it fast event resolution  soul-searching exercise, during which it replaced and reshuffled much of its former leadership, the vendor has refocused on highly actionable response management software (formerly referred to as operational performance management [OPM], a subset of broader corporate performance management [CPM] software, which is about communication and delivering actionable intelligence at the right time) for manufacturers and distributors, what it believes will be a growth market. Thus, at the end of 2003, Webplan Read More

Big Data, Mobility, and Green IT: Innovations for Manufacturers and Distributors


Your business is in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment decision, however, it should evaluate its options relative to actual business strategies and operating requirements. Only then will it put itself in a position to make a well-informed investment decision. Download this article to learn more.

it fast event resolution  in good company if it is considering big data, mobility, and/or green information technology (IT) solutions. Before making an investment decision, however, it should evaluate its options relative to actual business strategies and operating requirements. Only then will it put itself in a position to make a well-informed investment decision. Download this article to learn more. Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

it fast event resolution   Read More

IT Epidemic: Treating IT Client Relationship Breakdown


The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time.

it fast event resolution  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More

The Consumer IT Revolution


With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees).

it fast event resolution  Consumer IT Revolution With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees). Read More

Coming to Grips with IT Risk


Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer service, invoicing, payroll, regulatory compliance, and more. With so much depending on IT, any disruption can be ruinous. But amazingly, many companies don’t have sound IT risk management processes in place. Find out how investing in IT reduces your security risk.

it fast event resolution  to Grips with IT Risk Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer service, invoicing, payroll, regulatory compliance, and more. With so much depending on IT, any disruption can be ruinous. But amazingly, many companies don’t have sound IT risk management processes in place. Find out how investing in IT reduces your security risk. Read More

Columbus IT (USA)


Columbus IT is largely regarded as Microsoft's leading global Dynamics AX and NAV partner. The company delivers Microsoft-based consulting services in 30 countries, with more than 1,200 employees. The company has successfully deployed Microsoft Dynamics into more than 5,000 companies in 101 countries. Its consulting and development teams were first to work with Microsoft Dynamics AX in 1999 and have been implementing it from version 1.In 2009, CIT were selected as Microsoft's global Retail Partner of the Year and Manufacturing and Distribution Partner of the Year - Finalist.

it fast event resolution  IT (USA) Columbus IT is largely regarded as Microsoft''s leading global Dynamics AX and NAV partner. The company delivers Microsoft-based consulting services in 30 countries, with more than 1,200 employees. The company has successfully deployed Microsoft Dynamics into more than 5,000 companies in 101 countries. Its consulting and development teams were first to work with Microsoft Dynamics AX in 1999 and have been implementing it from version 1.In 2009, CIT were selected as Microsoft''s global Read More

CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

it fast event resolution  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and Read More

RealTime IT Services LLC


RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Navision) helps midsize companies integrate financial, manufacturing, distribution, customer relationship management, and e-commerce data. A completely customizable business management solution, Microsoft Dynamics NAV is ideal for companies with unique business processes and specialized needs. RealTime IT transforms Microsoft Dynamics NAV tools into business solutions that support the way businesses work and more importantly grow.

it fast event resolution  IT Services LLC RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Read More

Fast Is No Longer Fast Enough


Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement.

it fast event resolution  while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement. Read More

IT Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach


Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing IT governance, based on an organization's maturity.

it fast event resolution  to an organization''s established IT governance framework, or in a modular fashion meeting the needs to specific business processes (such as portfolio management or project management). The former scenario requires a well established governance framework, while the latter can only meet the partial needs of a less mature organization. In light of this, Pacific Edge has developed a unique approach to assisting a wide range of IT organizations with their specific PPM needs. Based in Seattle, Washington (US), Read More