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Software Functionality Revealed in Detail
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 it event resolution process

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » it event resolution process

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

it event resolution process  Improving Event Resolution in IT Event Resolution is also known as : Event Resolution , Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

it event resolution process  for a bank where IT failure occurs, since the resulting state of the business is not aligned with the risk provision. On the business side, Basel II specifically cites business disruption, data loss, and security breaches arising from system failure as event types to be covered. Consequently, a CIO must ensure adequate tools and procedures are in place that: Provide an accurate assessment of the operational risk arising from IT system service (both internally and externally provided); Measure and report Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

it event resolution process  BPM applications and makes it available in an extensible markup language (XML ) format or as database tables or delimited files for use in business intelligence (BI ) systems and integrated process reporting purposes. The remaining two new tools include the Virtual Enterprise Repository (VER) and the Autonomic Event Services (EAS) that were briefly mentioned in Part 4 . The VER repository offers a library of ready to use Web services  set up by system administrators. Process analysts or line of Read More

Oracle Renders Its PLM Outline Part One: Event Summary


Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its ability to develop its own applications in collaborative effort with its prominent customers.

it event resolution process  11i.8 in late 2002, it added warehouse management system (WMS) and transportation management system (TMS) capabilities to round out the execution side of its budding integrated SCM system. Further, Oracle has added new vertical functions, such as Oracle''s Complex MRO application for the Aerospace and Defense (A&D) industry, which can be deployed either stand-alone or within its traditional suite, and which features strong configuration management and planning capabilities. Also worth mentioning is the Read More

It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

it event resolution process  but over that amount it does. On its part, an example of event handling would be a necessary step after a product recall: a pull from shelves notification must be sent throughout the distribution channels. These capabilities can be pretty powerful, since in general, if users can come up with a standard rule that specifies when a particular event should happen, they can make it happen automatically with workflow. In other words, workflow becomes the magic ingredient that transforms many traditional Read More

Event: TEC's Aleksey Osintsev to Speak at Glovia Event


TEC's Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you're at the event, be sure to say hello to him. Aleksey will be talking about the current ERP market, and will explain TEC's methodology to show how the glovia G2 ERP solution measures up against the competition. We'll have highlights from his

it event resolution process  measures up against the competition. We''ll have highlights from his presentation available for you online after it''s been delivered. Read More

Grupo Posadas S.A.B. de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance




it event resolution process  de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance Read More

Supply Chain RFID: How It Works and Why It Pays




it event resolution process  Chain RFID: How It Works and Why It Pays Read More

Business Process Management in Free and Open Source: An Overview of the Demand and the Supply


Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM and FOSS, and makes suggestions for BPM seekers that prefer FOSS.

it event resolution process  deploying BPM solutions (be it FOSS or proprietary) in a FOSS environment. For the supply side, my findings are not as quantitative but still suggest that some vendors are addressing BPM users’ requirements in FOSS. The Demand Side Every year, thousands of users come to TEC’s BPM Evaluation Center looking for suitable BPM solutions. By answering a questionnaire regarding their business characteristics and requirements, users walk away with a working list of BPM solutions that are likely to fit their Read More

W4 BUSINESS FIRST 8.5 for Business Process Management Certification Report


W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

it event resolution process  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Savvion Inc. BusinessManager 7.5 for Business Process Management Certification Report


Savvion Inc.'s business process management solution, BusinessManager 7.5, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, and in-depth analyst commentary from TEC Analyst Kurt (Yu) Chen.

it event resolution process  management and monitoring system. It includes dashboards and many reporting, analysis, and exception intervention options for managers, as well as task management interfaces for day-to-day activities. Savvion Business Expert , an add-on product to the BusinessManager suite designed to help business users identify key performance indicators (KPIs) , analyze problems, triage short-term solutions, and optimize long-term solutions. Savvion BusinessManager has been adopted by over 350 companies, including 22 Read More

Compliance, Not Conflict: From IT Security vs. IT Operations,


It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here.

it event resolution process  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More

Living Systems Process Suite


The Living Systems Process Suite is a business process management (BPM) system for the modeling, execution, monitoring, and optimization of structured and unstructured processes. It provides business and IT professionals with tools to collaboratively design and improve goal-oriented processes. The software directly executes process models without requiring any coding. It automatically adapts the process path to changing business conditions and can help optimize process performance and fulfillment.  

it event resolution process  structured and unstructured processes. It provides business and IT professionals with tools to collaboratively design and improve goal-oriented processes. The software directly executes process models without requiring any coding. It automatically adapts the process path to changing business conditions and can help optimize process performance and fulfillment. Read More

Business Process Outsourcing (BPO)


Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services.

it event resolution process  outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. Read More