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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » it event resolution process


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it event resolution process  Improving Event Resolution in IT Event Resolution is also known as : Event Resolution , Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

it event resolution process  for a bank where IT failure occurs, since the resulting state of the business is not aligned with the risk provision. On the business side, Basel II specifically cites business disruption, data loss, and security breaches arising from system failure as event types to be covered. Consequently, a CIO must ensure adequate tools and procedures are in place that: Provide an accurate assessment of the operational risk arising from IT system service (both internally and externally provided); Measure and report Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

it event resolution process  but over that amount it does. On its part, an example of event handling would be a necessary step after a product recall: a pull from shelves notification must be sent throughout the distribution channels. These capabilities can be pretty powerful, since in general, if users can come up with a standard rule that specifies when a particular event should happen, they can make it happen automatically with workflow. In other words, workflow becomes the magic ingredient that transforms many traditional Read More...
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

it event resolution process  rendered within a case. It becomes much easier to identify, manage, resolve and follow-up on any issue. In other words, no issue can slip through the cracks, since the issue status and history will indicate exactly where it is in the process, who has it, who has had it and for how long, what was done, etc. Improved internal and external customer satisfaction is the result of allowing customers real-time access to information about what is being done to each one of their cases. In addition, companies can Read More...
The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

it event resolution process  BPM applications and makes it available in an extensible markup language (XML ) format or as database tables or delimited files for use in business intelligence (BI ) systems and integrated process reporting purposes. The remaining two new tools include the Virtual Enterprise Repository (VER) and the Autonomic Event Services (EAS) that were briefly mentioned in Part 4 . The VER repository offers a library of ready to use Web services  set up by system administrators. Process analysts or line of Read More...
Business Process Management and Optimization
Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them

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Process vs. Discrete
When researching the right enterprise resource planning (ERP) software for your business, it is essential to realize there is a difference between process and

it event resolution process  software for your business, it is essential to realize there is a difference between process and discrete ERP software. The first step is to identify the type of manufacturing operation, either process or discrete, and specific manufacturing requirements. This white paper will help you determine if your software is truly meeting your process manufacturing needs. Read More...
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

it event resolution process  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More...
Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Two: Business Process Modeling
Business processes must be enabled across the artificial boundaries of disparate applications that must work together to support these business processes. To

it event resolution process  five years, and how it can make or break their profitability and market share. The panel, which was moderated by Josh Greenbaum, included the following participants: Barry Wilderman; Peggy Smedley, president and editorial director; Start Magazine ; Dave Turbide, an independent consultant and renowned columnist for magazines such as The Manufacturing Systems ; and Predrag Jakovljevic, research director, TEC. In preparation for the event, we polled the thoughts and opinions of our experts and contributors: Read More...
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

it event resolution process  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it event resolution process  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
Microsoft Dynamics GP 10.0 for ERP for Process Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing solutions in the ERP

it event resolution process  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Announcing Agilisys (Formerly SCT’s Process Manufacturing & Distribution Business) - Finally Fully Focused On Process Manufacturing
The new independent company will certainly benefit from having control of its own financial destiny, being able to make decisions based upon its own needs and

it event resolution process  (Demand Planning) and let it grow into an integrated suite (Supply Chain Planning) as the needs of the company evolve. A major marketing thrust, internally referred to as Catalyst, is targeted at selling add-on components and functional suites to the existing users of other ERP backbones. The Catalyst program includes products, services and prepackaged integration to a company''s existing ERP backbone. Customers Agilisys customer base features a strong selection of both large and mid-market companies. It Read More...
Business Process Modeling (BPM) Express
TEC’s BPM Express projects include a modified business process modeling (BPM) exercise that supports an accelerated evaluation and selection project.

it event resolution process   Read More...

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