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Documents related to » it event resolution efficiency


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it event resolution efficiency  Improving Event Resolution in IT Event Resolution is also known as : Event Resolution , Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

it event resolution efficiency  service promises to make it easier for partners and customers to obtain self-help and assisted support from Great Plains'' support engineers. New automated solutions and support tools build upon CustomerSource, Great Plains'' four-year-old secure customer web site. CustomerSource already featured a searchable knowledgebase, an electronic support submission process and online case histories for each customer. eSupport has a number of features that make it more sophisticated than FAQs or a searchable Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

it event resolution efficiency  management dashboard, embracing both IT service level management and business activity monitoring. Although the dashboard appears to be a simple representation of business services-and this is very much its strength-it actually hides a sophisticated behind-the-scenes data collection and correlation operation. The data that determines the state of the business service (OK or NOT-OK) will have many sources and typically includes: Event and performance data gathered from enterprise management systems (EMS) Read More...
Supply Chain Network Visibility and Analytics
The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies

it event resolution efficiency  blatantly out of whack. It is important to consider both event notification and event resolution in this context. The two processes are, of course, closely interrelated, but have different focuses. The importance of aggregating data to facilitate business intelligence is well established. But the ability to drill down to the granular level is also critical to having an event management system with access to detailed data about individual events. A fact-based understanding of the business process Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it event resolution efficiency  the business impact of IT actions Baseline and automatically track changes to gain better control of service operations Service transition Service operations HP Business Availability Center Manage and support the service levels of business services Monitor health of business services from an end-user perspective Isolate and identify causes of incidents and problems across all tiers of your business services Service operations HP Operations Manage servers and applications enterprise-wide Monitor Read More...
Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion


it event resolution efficiency  from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion Read More...
Elitser IT Solutions India
For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers

it event resolution efficiency  IT Solutions India For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States Read More...
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it event resolution efficiency  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More...
Columbus IT
Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low

it event resolution efficiency  IT Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Read More...
Coming to Grips with IT Risk
Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer

it event resolution efficiency  to Grips with IT Risk Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer service, invoicing, payroll, regulatory compliance, and more. With so much depending on IT, any disruption can be ruinous. But amazingly, many companies don’t have sound IT risk management processes in place. Find out how investing in IT reduces your security risk. Read More...
Achieving Operational Efficiency-Business Solutions for Midsize Companies
Midsize companies today more than ever face the challenge of improving operational efficiency to meet objectives. This paper examines integrated, proven

it event resolution efficiency  integrated, proven business solutions with deep, industry-specific functionalities that adapt to the unique needs of midsize companies in an affordable, predictable way. Read how these solutions enhance business agility, improve operational efficiency, and strengthen customer relationships. Read More...
Moving from Potential to Performance
Companies have invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost

it event resolution efficiency  invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost-effective, high-performance system, SAP has developed a program to help companies proactively analyze and improve business performance in four key areas. Take a look at SAP Safeguarding services options and how they are designed to serve business users and IT staff. Read More...
Retaining your IT staff
By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep

it event resolution efficiency  your IT staff By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead. Read More...
Top Ten Reasons to Automate Your IT Processes
Today''s IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data;

it event resolution efficiency  Reasons to Automate Your IT Processes Today''s IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can''t afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More...

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