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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » it event resolution efficiency


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it event resolution efficiency  Improving Event Resolution in IT Event Resolution is also known as : Event Resolution , Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it event resolution efficiency  the business impact of IT actions Baseline and automatically track changes to gain better control of service operations Service transition Service operations HP Business Availability Center Manage and support the service levels of business services Monitor health of business services from an end-user perspective Isolate and identify causes of incidents and problems across all tiers of your business services Service operations HP Operations Manage servers and applications enterprise-wide Monitor Read More...
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

it event resolution efficiency  management dashboard, embracing both IT service level management and business activity monitoring. Although the dashboard appears to be a simple representation of business services-and this is very much its strength-it actually hides a sophisticated behind-the-scenes data collection and correlation operation. The data that determines the state of the business service (OK or NOT-OK) will have many sources and typically includes: Event and performance data gathered from enterprise management systems (EMS) Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

it event resolution efficiency  service promises to make it easier for partners and customers to obtain self-help and assisted support from Great Plains'' support engineers. New automated solutions and support tools build upon CustomerSource, Great Plains'' four-year-old secure customer web site. CustomerSource already featured a searchable knowledgebase, an electronic support submission process and online case histories for each customer. eSupport has a number of features that make it more sophisticated than FAQs or a searchable Read More...
Supply Chain Network Visibility and Analytics
The complexity of the global economy is a powerful motivation for companies to look for new ways to increase efficiency and productivity. That’s why companies

it event resolution efficiency  blatantly out of whack. It is important to consider both event notification and event resolution in this context. The two processes are, of course, closely interrelated, but have different focuses. The importance of aggregating data to facilitate business intelligence is well established. But the ability to drill down to the granular level is also critical to having an event management system with access to detailed data about individual events. A fact-based understanding of the business process Read More...
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

it event resolution efficiency  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More...
Retaining your IT staff
By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep

it event resolution efficiency  your IT staff By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead. Read More...
Innovative IT Consulting
Innovative IT Consulting, LLC is a different kind of IT Professional Services firm. Passionate, caring and hands-on - we help our clients plan and execute ERP

it event resolution efficiency  IT Consulting Innovative IT Consulting, LLC is a different kind of IT Professional Services firm. Passionate, caring and hands-on - we help our clients plan and execute ERP projects that are crititcal to their success and in many cases transform their businesses to take advantage of new business models, processes and plans. We are 100% dedicated to the success of our clients, who are typically mid-sized firms and ''small enterprises'' looking to compete, grow and differentiate themselves in Read More...
Malta Not a World away for Safeway’s IT Needs
Safeway, the UK''s fourth-largest supermarket, spends over £100 million (GBP) a year on their information technology (IT )operations. Five years ago, Safeway

it event resolution efficiency  World away for Safeway’s IT Needs Malta not a world away for Safeway''s IT needs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Crimsonwing provides IT solutions to clients in the UK, Holland and Malta. Whether it involves training or consultancy, design or development, implementation or hosting (SaaS/ASP): Crimsonwing provides flexible services and support across the entire range of activity. Source : Crimsonwing Resources Related Read More...
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

it event resolution efficiency  service provider’s site, so IT teams can focus on other critical business needs. As new features are introduced by the on-demand vendor, customers can rapidly take advantages of these features without having to upgrade. Optimized performance, reliability, and security SaaS providers are accountable for uptime and service level agreements and their primary focus is on system reliability, security and performance. They tend to invest significant resources into their data centers and equipment, maintain Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

it event resolution efficiency  have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More...
An ERP Guide to Driving Efficiency
Improving business efficiency is a perennial concern for any company. While many companies employ siloed applications and manual business processes to improve

it event resolution efficiency  are more likely to exploit enterprise resource planning (ERP) technology to improve their operational efficiency to reduce costs and enhance profitability, and make more resources available for strategic planning. Find out how. Read More...
IT Management for Small Businesses: Using Third Parties to Help Take the Strain
Small to medium businesses (SMBs) face the same challenges as large businesses when it comes to IT management—they have increasingly complex systems they rely

it event resolution efficiency  as large businesses when it comes to IT management—they have increasingly complex systems they rely on to drive their businesses and gain a competitive advantage. Operating and maintaining a complex IT infrastructure requires specific skills, but getting the right staff at an affordable price can be a problem. Outsourcing IT management may help to ease the strain. Read More...
Achieving Operational Efficiency-Business Solutions for Midsize Companies
Midsize companies today more than ever face the challenge of improving operational efficiency to meet objectives. This paper examines integrated, proven

it event resolution efficiency  integrated, proven business solutions with deep, industry-specific functionalities that adapt to the unique needs of midsize companies in an affordable, predictable way. Read how these solutions enhance business agility, improve operational efficiency, and strengthen customer relationships. Read More...

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