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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » it event resolution dependent


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it event resolution dependent  Improving Event Resolution in IT Event Resolution is also known as : Event Resolution , Effective Event Resolution , Fast Event Resolution , Improve Event Resolution , Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Read More
The Path to Healthy Data Governance through Data Security
Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business

it event resolution dependent  sensitive data and where it is located. Once you have gathered all the facts, develop your solution plan or framework. To this end, you need to define a risk assessment strategy and a new information security infrastructure. Develop and perform. Develop. The next step is to develop information security policies based on your requirements, as well as a collaboration and information strategy for the stakeholders and users. Furthermore, you need to establish a communication strategy to promote awareness of Read More
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

it event resolution dependent  -like manuals and that it requires several months to get people trained. Moreover, service knowledge is ever-changing as the pace of innovation increases, and the so-called tribal knowledge is walking out the door, i.e., as the baby boomer workforce retires. Another product that has performed better than expected is the Service Logistics (SL) suite, which is a major part of the “execution” portion of the Servigistics product suite. SL also includes many of the tools used across Servigistics for key Read More
Supply Chain Vendor Morphs into SCEM with Response Management Vision
Supply chain planning vendors have moved beyond enterprise planning to solutions that encompass the whole supply chain. Companies like Kinaxis are using

it event resolution dependent  it be delivered? Will it be on time? SCM applications that answer these types of questions in real time include a broad class of applications that supports response-oriented business processes. They Monitor to provide ongoing information about supply chain objects and events, including the current status of inventories, orders, shipments, production, and supply, even down to the item level Notify to support real time exception management through alert messaging that proactively warns a decision maker if Read More
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

it event resolution dependent  management dashboard, embracing both IT service level management and business activity monitoring. Although the dashboard appears to be a simple representation of business services-and this is very much its strength-it actually hides a sophisticated behind-the-scenes data collection and correlation operation. The data that determines the state of the business service (OK or NOT-OK) will have many sources and typically includes: Event and performance data gathered from enterprise management systems (EMS) Read More
Supply Chain RFID: How It Works and Why It Pays


it event resolution dependent  Chain RFID: How It Works and Why It Pays Read More
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

it event resolution dependent  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

it event resolution dependent  that these customers want it regardless of the channel they choose, be it telephone, Web self-service, e-mail, retail kiosk, or chat. The logical question a company should ask itself is how it can provide customers with direct access to the knowledge they are looking for when that data may be residing in a variety of places. For example, product specifications, technical support, billing questions, and pricing and policy information can all be found in any number of places, such as CRM databases; legacy Read More
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it event resolution dependent  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More
Cognitive IT Solutions
Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad.

it event resolution dependent  IT Solutions Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad. Read More
Coming to Grips with IT Risk
Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer

it event resolution dependent  to Grips with IT Risk Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer service, invoicing, payroll, regulatory compliance, and more. With so much depending on IT, any disruption can be ruinous. But amazingly, many companies don’t have sound IT risk management processes in place. Find out how investing in IT reduces your security risk. Read More
Are You Adequately Protecting Your IT Infrastructure Components Inside the Firewall?
Components such as applications, databases, web servers, directories, and operating systems rely mostly on built-in security features. But passwords and

it event resolution dependent  You Adequately Protecting Your IT Infrastructure Components Inside the Firewall? Originally published - August 16, 2006 Networks are commonly protected by specialized software such as firewalls, antivirus, and network access control products to prevent unauthorized access and activity. Yet other IT infrastructure components, including applications, databases, web servers, directories, and operating systems rely mostly on the security mechanisms that come as part of the product’s built-in feature set. Read More
Innovations in IT: Driving Corporate Performance
Over the past several years, the priorities of IT teams have shifted. IT staff used to focus on building an integrated enterprise to optimize business processes

it event resolution dependent  years, the priorities of IT teams have shifted. IT staff used to focus on building an integrated enterprise to optimize business processes. Today, an additional priority is extending the enterprise and improving engagement with customers, partners, and suppliers to maximize efficiency and take advantage of new opportunities. See how innovations in IT have allowed market leaders to extend their reach. Read More
Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

it event resolution dependent  IT Governance: The Most Realistic and Attainable Approach to IT Governance Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. IT Governance is the sure way to keep IT focused on the priorities vital to your enterprise. Now with Innotas, you can have IT Governance up and running in a few weeks. Source : Innotas Resources Related to Lean IT Governance: The Read More
It Isn''t the Fall, It''s the Sudden Stop
Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the

it event resolution dependent  It''s the Sudden Stop It Isn''t the Fall, It''s the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More

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