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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » it enhancing investment decisions


IT Investment Decision Making: Getting to
Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation
Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied

it enhancing investment decisions  communications and back-office interactions, it is well maintained and integrated. Thus, CRM data can provide great detail, timeliness, accuracy, and consistency. Moreover, by using CRM , modeling the specific skills and qualifications of IC agents can take place outside of a standard HR organizational model. This helps ensure up-to-date details about agent capabilities for handling general interactions as well as those specific to marketing, sales, and service campaigns. Above all, CRM is a single Read More...
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it enhancing investment decisions  information that can ensure IT and business alignment can be nailed down to a few key causes: Inadequate visibility into the application portfolio Inadequate processes in place to continuously monitor and measure an application fit for a business Lack of adequate metrics to measure the success of projects Time, energy and resources drained into maintaining legacy applications, leaving little for value enhancing initiatives. CIOs striving to achieve synchronization with business are plagued with issues Read More...
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

it enhancing investment decisions  ImprovementBusiness-IT AlignmentBusiness Value of IT Utility ComputingOn-Demand ComputingGrid Computingrocess Service Level Agreements Contents About this Document Management Summary Business Process Management Business Service Management Enhancing BPM with BSM FuegoBPM Centauri Business Service Manager Provisioning IT Service in the Agile Enterprise Summary About this Document This white paper describes the benefits of operating business process management (BPM) side-byside with business service Read More...
Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

it enhancing investment decisions  IT enhances organizational performance. IT projects such as implementing applications, integrating systems and enhancing telecommunications can dramatically lower costs, create competitive advantage and increase customer satisfaction. For IT to be considered a high performer, IT project performance must be high. Continuously improving IT project performance is a two-fold effort. First, IT managers must prioritize projects relative to anticipated outcomes, and relative to IT’s capacity to execute the Read More...
Wipro Point of View: Universal Investment Banking Retracing Growth Path
The recent financial meltdown has led to the downfall of some of the biggest universal investment banks (UIBs). Tightened regulatory norms have put pressure on

it enhancing investment decisions  banks,investment banks,financial meltdown,boutique investment banks,middle market investment banks,top investment banks,top 10 investment banks,best investment banks,list of investment banks,investment banks list,largest investment banks,top investment banks 2010,top 50 investment banks,small investment banks,international banks Read More...
IT Services E-Procurement
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to

it enhancing investment decisions  on optimization of the IT service supply chain. What are these solutions and how do they work? The first step towards answering that question is to consider the concerns of the service supply chain stakeholders. These concerns shaped the current solutions. On the buy-side the stakeholders include the service supply manager, the IT manager, and the organization''s legal, finance and human resource functions. The IT manager is concerned primarily with access to quality service and the speed of the service Read More...
Supply Chain Decisions - Make Sure You Understand the Dollars and Sense
Companies make decisions about their supply chains every day. But do they really understand the impact of their decisions on the P&L, Balance Sheet, and key

it enhancing investment decisions  to mention the impact it can have on the career of the person making the decision. Supply chain decisions, like the ones mentioned above, are an executive''s responsibility. That is what they are paid for. Too often, short-term pressures and limited analysis resources cause these decisions to be compromised. In market conditions where there is ample growth in demand, errors made in these decisions were often masked. Today''s economic conditions are significantly different, and the repercussions of flawed Read More...
Maximize Value from Your IT Investment
In the informative white paper using technology to maximize business value, you''ll learn how to get maximum value from your IT systems.

it enhancing investment decisions  Value from Your IT Investment You''ve made a sizable investment in IT. Now how do you get the maximum value from your investment? In the informative white paper Using Technology to Maximize Business Value , you''ll learn how to get maximum value from your IT systems. Find out how you can drive more value from your IT infrastructure by building on your current platform benchmarking and measuring company performance integrating dashboarding into management practices developing the right rewards to Read More...
Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

it enhancing investment decisions  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More...
Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
Today’s small and midsize companies are destined to make uninformed decisions on an alarmingly regular basis. Executives simply do not have the relevant

it enhancing investment decisions  to Better Decisions through IT Today’s small and midsize companies are destined to make uninformed decisions on an alarmingly regular basis. Executives simply do not have the relevant information to make the best decisions in a timely manner. Read this paper to know how gaining real-time visibility of the enterprise helps small and midsize companies leverage consistency, accuracy, and timeliness via a single data source to make better, faster decisions. Read More...
Coming to Grips with IT Risk
Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer

it enhancing investment decisions  to Grips with IT Risk Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer service, invoicing, payroll, regulatory compliance, and more. With so much depending on IT, any disruption can be ruinous. But amazingly, many companies don’t have sound IT risk management processes in place. Find out how investing in IT reduces your security risk. Read More...
IT Asset Management: Saving Money, Reducing Risk
Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses

it enhancing investment decisions  Money, Reducing Risk Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs. Read More...
Making the Right Decisions with SCOR
In the relentless search for ever-improving returns on investment and market competitiveness, some of the world’s biggest corporations are applying a model

it enhancing investment decisions  derived from practitioners'' experience. It is entirely vendor and technology independent and is the only real independent in-depth reference model for the complete supply chain of all companies. The SCOR model is organized around five key management processes: Plan, Source, Make, Deliver and Return. Each of these processes is examined on three levels of detail. The first level is strategic, what the company wants from each process area. The second level maps out exactly what is currently happening within Read More...

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