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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » it enhancing investment decisions


IT Investment Decision Making: Getting to
Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT

it enhancing investment decisions  Corporate Investment Decisions | IT Enhancing Investment Decisions | IT Exclusive Investment Decisions | IT Final Investment Decision | IT Financial Investment Decision | IT Good Investment Decision | IT Influence Investment Decisions | IT Informed Investment Decision | IT Long Term Investment Decision | IT Make Better Investment Decisions | IT Make Informed Investment Decisions | IT Make Investment Decision | IT Moving Investment Decisions | IT Optimal Investment Decision | IT Own Investment Decisions | Read More
Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation
Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied

it enhancing investment decisions  communications and back-office interactions, it is well maintained and integrated. Thus, CRM data can provide great detail, timeliness, accuracy, and consistency. Moreover, by using CRM , modeling the specific skills and qualifications of IC agents can take place outside of a standard HR organizational model. This helps ensure up-to-date details about agent capabilities for handling general interactions as well as those specific to marketing, sales, and service campaigns. Above all, CRM is a single Read More
Service Delivery Innovation: Creating Client Value and Enhancing Profitability
The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself

it enhancing investment decisions  from service delivery innovation. It concludes by listing key operating and financial metrics that can measure the value created for firms when they commit their strategies to ongoing service delivery innovation. DRIVING FORCES Faced with increasingly sophisticated clients, market globalization, and evolving technology, professional services firms must evaluate their business models to ensure that they can deliver the greatest value to every client on every project. If firms continue to do business as Read More
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

it enhancing investment decisions  ImprovementBusiness-IT AlignmentBusiness Value of IT Utility ComputingOn-Demand ComputingGrid Computingrocess Service Level Agreements Contents About this Document Management Summary Business Process Management Business Service Management Enhancing BPM with BSM FuegoBPM Centauri Business Service Manager Provisioning IT Service in the Agile Enterprise Summary About this Document This white paper describes the benefits of operating business process management (BPM) side-byside with business service Read More
Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

it enhancing investment decisions  IT enhances organizational performance. IT projects such as implementing applications, integrating systems and enhancing telecommunications can dramatically lower costs, create competitive advantage and increase customer satisfaction. For IT to be considered a high performer, IT project performance must be high. Continuously improving IT project performance is a two-fold effort. First, IT managers must prioritize projects relative to anticipated outcomes, and relative to IT’s capacity to execute the Read More
Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning
TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT

it enhancing investment decisions  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More
Make Faster, Smarter Business Decisions
Find out how to get the information you needwhen you need itin the sap white paper how instant, accurate information can drive your competitive edge.

it enhancing investment decisions  and accurate information is critical to making good business decisions . Relying on gut feeling and past experience—but with limited data—can only take you so far. To be more successful you need data that allows you to focus on the most profitable products, customers, and channels provide your people with the information they need to make faster, smarter decisions manage customer needs based on accurate, real-time customer data carry out rapid course corrections so that you maintain your competitive Read More
Coming to Grips with IT Risk
Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer

it enhancing investment decisions  to Grips with IT Risk Some executives say the greatest risk to any large company is IT failure. IT applications routinely support critical processes throughout a business: customer service, invoicing, payroll, regulatory compliance, and more. With so much depending on IT, any disruption can be ruinous. But amazingly, many companies don’t have sound IT risk management processes in place. Find out how investing in IT reduces your security risk. Read More
Turn the Social Data Flood into Solid Marketing Decisions
Improve customer satisfaction, identify trends, and make smarter marketing decisions with IBM Social Media Analytics.

it enhancing investment decisions  social media, IBM, customer analytics, marketing, IBM social media, social media analytics, real-time analytics, customer data, customer trends Read More
Tips for Maximizing the Return on Your ERP Investment
As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their

it enhancing investment decisions  the most from their IT investment dollars. Download this white paper to learn about two strategies organizations can employ to maximize the returns from their ERP investments. Read More
Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application

it enhancing investment decisions  Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? M. Reed - September 3, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular. A great many of the players have changed in the vendor arena, new terminology ( buzz-phrases like Read More
The Rules of Business-critical Decisions
Mission-critical operations are often “business-critical,” that is, essential to the financial success of the business. Software systems have become mission

it enhancing investment decisions  Rules of Business-critical Decisions Mission-critical operations are often “business-critical,” that is, essential to the financial success of the business. Software systems have become mission-critical in this sense, and frequently provide critical competitive advantage, for example by improving decision making. What sort of rule-based reasoning capabilities are required by software applications to drive business-critical results? And what are the core characteristics of these applications? Read More
The IT Rights of Digistan
The Hague Declaration, recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT

it enhancing investment decisions  IT Rights of Digistan The Hague Declaration , recently published by The Digital Standards organization, proposes that all governments adhere to free and open standards for IT activities. Something that strikes me about Digistan''s declaration is its basis in the Universal Declaration of Human Rights and not a technical document. The three things The Hague Declaration calls on all governments to do, are as follows. Procure only information technology that implements free and open standards; Deliver Read More
Is ROI King In Evaluating IT Investments? Part 1. Should We Make the Investment?
IT managers should recognize that cash flow measurements are being increasingly used to evaluate IT investments, even though initial estimates of cash flows

it enhancing investment decisions  ROI King In Evaluating IT Investments? Part 1. Should We Make the Investment? Introduction Companies have retrenched from their previously typical IT investment pattern. Behind the change is an increasing reliance on financial measures to justify IT investment. IT investments are not well suited to traditional financial analysis. Nevertheless, IT managers should recognize that cash flow measurements are being increasingly used to evaluate IT investments. Initial estimates of cash flows from IT projects Read More

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