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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it enhancing investment decisions

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management RFI/RFP Template

Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring, Application Technology 

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Documents related to » it enhancing investment decisions

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation


Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.

it enhancing investment decisions  communications and back-office interactions, it is well maintained and integrated. Thus, CRM data can provide great detail, timeliness, accuracy, and consistency. Moreover, by using CRM , modeling the specific skills and qualifications of IC agents can take place outside of a standard HR organizational model. This helps ensure up-to-date details about agent capabilities for handling general interactions as well as those specific to marketing, sales, and service campaigns. Above all, CRM is a single Read More

Aligning Business with IT through IT Portfolio Management and IT Governance


When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized with strategy for maximum business value—while reducing IT cost. An IT portfolio management framework, coupled with an IT governance framework, can provide visibility into projects and IT assets, keeping them aligned to business objectives at all times.

it enhancing investment decisions  information that can ensure IT and business alignment can be nailed down to a few key causes: Inadequate visibility into the application portfolio Inadequate processes in place to continuously monitor and measure an application fit for a business Lack of adequate metrics to measure the success of projects Time, energy and resources drained into maintaining legacy applications, leaving little for value enhancing initiatives. CIOs striving to achieve synchronization with business are plagued with issues Read More

The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

it enhancing investment decisions  ImprovementBusiness-IT AlignmentBusiness Value of IT Utility ComputingOn-Demand ComputingGrid Computingrocess Service Level Agreements Contents About this Document Management Summary Business Process Management Business Service Management Enhancing BPM with BSM FuegoBPM Centauri Business Service Manager Provisioning IT Service in the Agile Enterprise Summary About this Document This white paper describes the benefits of operating business process management (BPM) side-byside with business service Read More

Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

it enhancing investment decisions  from service delivery innovation. It concludes by listing key operating and financial metrics that can measure the value created for firms when they commit their strategies to ongoing service delivery innovation. DRIVING FORCES Faced with increasingly sophisticated clients, market globalization, and evolving technology, professional services firms must evaluate their business models to ensure that they can deliver the greatest value to every client on every project. If firms continue to do business as Read More

Computer, IT, and Software


The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, and manufacturing needs can set an example for other industries.

it enhancing investment decisions  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More

Maximize Value from Your IT Investment


In the informative white paper using technology to maximize business value, you'll learn how to get maximum value from your IT systems.

it enhancing investment decisions  Value from Your IT Investment You''ve made a sizable investment in IT. Now how do you get the maximum value from your investment? In the informative white paper Using Technology to Maximize Business Value , you''ll learn how to get maximum value from your IT systems. Find out how you can drive more value from your IT infrastructure by building on your current platform benchmarking and measuring company performance integrating dashboarding into management practices developing the right rewards to Read More

Top Five Must Haves for MSPs Adding IT Monitoring and Security Services


Managed service providers (MSPs) are prioritizing the delivery of IT monitoring and security services, as enterprises make big investments to avoid being the next Target-like headline. Industry association CompTIA surveyed MSPs, finding that 37 percent of respondents say that security will be an even higher priority two years from now.

How should MSPs deploy these services most effectively? One method is to take a platform approach for integrated IT monitoring and security services in order to add high-margin services to an enterprise’s portfolio. These actions include reducing deployment costs, consolidating monitoring consoles, moving to high-value and high-margin services, and alerting customers to potential security problems.

This document outlines five “must-haves” for MSPs that are considering adding IT monitoring and security services.

it enhancing investment decisions  Haves for MSPs Adding IT Monitoring and Security Services Managed service providers (MSPs) are prioritizing the delivery of IT monitoring and security services, as enterprises make big investments to avoid being the next Target-like headline. Industry association CompTIA surveyed MSPs, finding that 37 percent of respondents say that security will be an even higher priority two years from now. How should MSPs deploy these services most effectively? One method is to take a platform approach for integrated Read More

Wipro Point of View: Universal Investment Banking Retracing Growth Path


The recent financial meltdown has led to the downfall of some of the biggest universal investment banks (UIBs). Tightened regulatory norms have put pressure on global conglomerates in the Corporate and Investment Banking (CIB) regions to re-strategize. Angan Guha, Head of Investment & Universal Banking, Wipro, gives his insights on the modifications UIBs have had to make to their services and products after the financial crisis.

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What's Wrong With Application Software? - A Possible Solution? What Is It, Why And How Does It Fit Into Your Future


The series, 'What's Wrong With Application Software' explored key challenges found in enterprise applications and also discussed the characteristics of next generation architectures that would provide better support for applications. Once such solution, model based architectures, deserves to be on an enterprise's 'technologies to watch' list.

it enhancing investment decisions  Why And How Does It Fit Into Your Future Introduction In the series, What''s Wrong With Application Software we explored key challenges found in enterprise applications. We also discussed the characteristics of next generation architectures that would provide better support for applications. While the series ran, we received a lot of feedback. The messages we received both validating the problems and pointing to some potential answers. A number of vendors are working on solutions (see What are vendors Read More

IT Asset Management: Saving Money, Reducing Risk


Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs.

it enhancing investment decisions  Money, Reducing Risk Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs. Read More

Seagate Software 'Crystallizes' Its New Name: Crystal Decisions


Seagate Software has announced a new chapter in its corporate history by changing its name to Crystal Decisions. Crystal Decisions is an information infrastructure company that is a market leader in business intelligence, specifically for query and reporting tools. The new name reflects that of its flagship product, Crystal Reports.

it enhancing investment decisions  and more.) One reason: it was not uncommon for potential customers to be confused at how Crystal Reports came from Seagate, generally thought of as a computer hard drive vendor (Seagate Technology, the former parent company). Even Seagate Software''s address of 920 Disc Drive invoked a vision of spinning platters instead of query and reporting tools. Besides being reflective of the company''s most successful product, Crystal Reports, the new name should eliminate confusion in the market, and make life Read More

Make Faster, Smarter Business Decisions


Find out how to get the information you needwhen you need itin the sap white paper how instant, accurate information can drive your competitive edge.

it enhancing investment decisions  and accurate information is critical to making good business decisions . Relying on gut feeling and past experience—but with limited data—can only take you so far. To be more successful you need data that allows you to focus on the most profitable products, customers, and channels provide your people with the information they need to make faster, smarter decisions manage customer needs based on accurate, real-time customer data carry out rapid course corrections so that you maintain your competitive Read More

NORRIQ Group’s Drink-IT Mixed-Mode Manufacturing (ERP) Certification Report


NORRIQ Group's Drink-IT solution is now TEC certified in the mixed-mode manufacturing (ERP) software solution space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry, supporting the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform. Download the Drink-IT certification report now for product analysis, comparison with the average ERP for mixed-mode manufacturing solution, and in-depth analyst commentary.

it enhancing investment decisions  Group’s Drink-IT Mixed-Mode Manufacturing (ERP) Certification Report NORRIQ Group''s Drink-IT solution is now TEC certified in the mixed-mode manufacturing (ERP) software solution space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry, supporting the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform. Download the Drink-IT certification report now for product Read More