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 it describes automation maturity

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Compare Software Solutions

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PPM for Professional Services Automation RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology  

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Evolution to Revolution: The Test Automation Maturity Curve


The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is less code to develop and maintain. Instead of taking twenty years to evolve towards efficiency, you can take a revolutionary leap with a code-free approach that makes it easier to implement, manage, and maintain automated tests.

it describes automation maturity  a Test Automation | IT Describes Automation Maturity | IT Datacenter Automation Accelerating | IT Program for Implementing Automation | IT Test Automation Maturity Strategy | IT Increasing Automation Maturity | IT Automation Maturity Example-based | IT Customer Requires Automation Testing | IT Automation of Thought Information Technology | IT Warehouse Automation Maturity | IT Warehouse Automation Project | IT Test Automation Strategic Evaluation | IT Automation Maturity Maintenance Overhead | IT Read More

Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

it describes automation maturity  with the business of IT to support managing the application management life cycle. SAP''s Approach to Enterprise Architecture To help organizations move from their current enterprise architecture to one that can support today''s demands, SAP offers the SAP Enterprise Architecture Framework methodology, which supports SOA. Patterned on the TOGAF standard, this framework describes an architecture based on the four domains of business, information, application, and technology. To speed architecture Read More

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

it describes automation maturity  than actual events. Thus, it makes sense to capture and understand this viewpoint. This is particularly true for a Service Provider since - as an external entity to the business -it all too often becomes the scapegoat for any problem that arises. Understanding exactly who is the customer is key to an effective scorecard. At the service level, this will include metrics about the end users of the service (or customers). At the higher level, for the Client Delivery Executive responsible for service, this Read More

The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

it describes automation maturity  holy grail of the IT service provider model for both the service provider and the customer. A Commitment to Evolving your Business So far, this document has described service provider levels as classified by the N-able MSP Maturity Model. The problem is that moving to a high level of service delivery requires a company commitment from the top down. This migration is not without cost - there is time, training, tools and resources to consider. An MSP that has made a conscious decision to migrate toward Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2


Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace and global “platform” player in selected industries in the Dynamics ERP lineup. In other words, the product has been providing an industry-enabling layer upon which certified partners can

it describes automation maturity  a full development cycle, it attempted to integrate better with existing Microsoft technologies in a platform manner. For example, the aforementioned AOS became a true  Windows service , a .NET Framework business connector was provided,  common language runtime (CLR)  interoperability was introduced, and XML data exchanges were supported through a set of  Web services  interfaces, the so-called Application Integration Framework (AIF) . Microsoft Dynamics AX 4.0 also introduced  Taskbar Read More

CEO Perspective: 5 Ways Marketing Automation Can Optimize & Grow Your Business


Learn how automation improves ROI by making sales and marketing more efficient and more effective, and makes marketing accountable through measurement.

it describes automation maturity  marketing automation, e-mail campaign, marketing automation platform, marketing campaign, Act-On Read More

A Business Risk Approach to IT Governance


As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and alignment to the key corporate initiatives. What began as a series of best practices has evolved into the field known as IT governance. This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and the IT governance solution provided by IBM.

it describes automation maturity  Business Risk Approach to IT Governance As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and alignment to the key corporate initiatives. What began as a series of best practices has evolved into the field known as IT governance. This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and the IT governance solution provided by IBM. Read More

2014 Professional Services Maturity Benchmark Best of the Best


According to “The 2014 Professional Services Maturity Benchmark,” out of 238 participating organizations, 13 firms significantly outperformed the average, excelling in five service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. This white paper focuses on one of this year’s best service organizations and the best practices that differentiate the best of the best from average firms.

it describes automation maturity  Professional Services Maturity Benchmark Best of the Best According to “The 2014 Professional Services Maturity Benchmark,” out of 238 participating organizations, 13 firms significantly outperformed the average, excelling in five service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. This white paper focuses on one of this year’s best service organizations and the best practices that differentiate the best of the Read More

ITIL Process Maturity Self-assessment


IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

it describes automation maturity  Process Maturity Self-assessment IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness. Read More

Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?


Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular.

it describes automation maturity  Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? M. Reed - September 3, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular. A great many of the players have changed in the vendor arena, new terminology ( buzz-phrases like Read More

IT Project Risk Assessment


Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

it describes automation maturity  Project Risk Assessment IT Project Risk Assessment J. Dowling - August 22, 2002 Introduction   Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success. We automate problems This department slogan was posted on my office door (the inside) for several months while I and other managers in the department struggled to break out of a string of Read More

IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report


The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

it describes automation maturity  Services: Outsourcing, IT Infrastructure Competitor Analysis Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld Read More

12 Steps to Enterprise Automation


Enterprise environments such as Windows, UNIX, and Linux often have timed or manual tasks that have to be monitored every time they run. Automating your job schedule could be a cost-effective way to free up operators to perform more important tasks. Here are 12 areas that you should consider when seeking to automate job scheduling or upgrade your automation.

it describes automation maturity  that have to be monitored every time they run. Automating your job schedule could be a cost-effective way to free up operators to perform more important tasks. Here are 12 areas that you should consider when seeking to automate job scheduling or upgrade your automation. Read More

Cutting IT and Application Support Costs


With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes fewer costly mistakes, and has a vastly reduced reliance on your Help Desk.

it describes automation maturity  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More