X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 it data breach of customer information

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

Documents related to » it data breach of customer information

Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops


Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional infrastructure. This case study shows how their security system enabled this leading health care provider to go from a 30 percent tracking record to an almost perfect record for its growing inventory of laptops and electronic health records.

it data breach of customer information  Recovery Absolute Software | IT Data Breach | IT Data Breach Note | IT Credit Card Data Breach | IT Heartland Data Breach | IT Heartland Data Breach Shocking | IT Handling Data Breach | IT Cost Data Breach | IT Prevent Data Breaches Attack | IT Prevent Data Breaches | IT Data Breach Notification | IT Data Breach Incidents | IT Implements Data Networking Security | IT Data Breach Survey | IT Palm Security Software | IT PDA Security Software | IT Security Breach | IT Data Security | IT Data Protection | IT Read More

Information Security 101: an Introduction to Being Compliant and Protecting Your Assets


E-mail, Internet access, and collaborative tools (whether a phone system’s conferencing capabilities, or document-sharing applications) are “must-haves” for most businesses today. But by now many managers know that you shouldn’t stop at just implementing these tools and then going ahead, footloose and fancy-free, with using them. As with any other asset, you need to protect not just the

it data breach of customer information  to get burned,” when it comes to data breaches, says Jon Oltsik, senior analyst with ESG . But those who do get a little too close to the fire may find that not only the seats of their pants get scorched, but that they come close to losing the shirts off their backs too, as costly compliance violations add up. And never mind the costs that result from trying to stay on top of compliance by continually checking internal controls. And never mind the possibility of serving time in the slammer if the Read More

Security Breach: Now What?


When people's lives or financial transactions are at risk, proper Security Incident handling is of extreme importance.

it data breach of customer information  and prosecute, note that it is very important not to tamper with the evidence. This means that log files cannot be edited, and access and creation dates and times cannot be changed on any files, applications, or data resources. If data is overwritten, transferred to another system, or sent across unencrypted network links, it will make it very difficult for a prosecuting attorney to create a case worth pursuing. Access to the offended systems should be immediately restricted. Often, proceeding and Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

it data breach of customer information  and replace solution. Rather, it retrieves data from the existing IT systems management infrastructure, analyzes it to show current service, alerts management to problems that represent risk to the business operation, and supports a process of improvement necessary to minimize risk. Centauri is a tool already used by leading financial institutions for service level management and reporting. These organizations will be able to utilize Centauri to address Basel II with little (or no) additional investment. Read More

Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization


Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches increase, companies must find ways to protect data beyond the perimeter of their businesses. But how do they build a data-defensible architecture that will protect data on an ever-evolving network? The answer: by first developing an in-depth defense strategy.

it data breach of customer information  steps in data protection. It can be used for data transported over non-IP protocols, single users needing access to a cryptographically segmented LAN and protecting wireless. Scale to enterprise-wide data protection by solving the manageability problem. As data protection solutions are deployed in the four areas discussed above, and as the number of keys and devices start to grow, key and policy management needs to be automated through specialized software tools. These important steps can be taken today Read More

Information Today, Inc.


Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search Summit, and other conferences.

it data breach of customer information  Inc. Information Today, Inc. (ITI) publishes magazines, periodicals, books, and directories. ITI organizes Computers in Libraries, Streaming Media, Enterprise Search Summit, and other conferences. Read More

Improve Profitability with Customer Intelligence


The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

it data breach of customer information  spiraling transactional costs. But it doesn''t have to be that way. The white paper Improving Your Customer Life Cycle Management shows how small and midsized businesses can enjoy virtually seamless front-to-back-office integration. And the benefits are many: improved customer intelligence reduced costs increased profitability better customer relationships sustainable competitive advantage faster fulfillment and turnaround times Tightly integrating the front and back office used to be a complex, Read More

How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

it data breach of customer information  all concerned before filling it out? Ideally, he or she should, but often, he or she will not. This gives rise to the need for a way to compute a CSR based on internal data—data that is free from bias and that gives a realistic metric on customer satisfaction. Why Should We Measure Customer Satisfaction with Internal Data? Consider the following three scenarios: The customer is pragmatic and not swayed by influences like the recency factor and the one-incident factor, prejudices of any kind, poor Read More

Combining the Flexibility of Public-Cloud Apps with the Security of Private-Cloud Data


Cloud applications are a priority for every business—the technology is flexible, easy-to-use, and offers compelling economic benefits. The challenge is that cloud applications increase the potential for corporate data to leak, raising compliance and security concerns for IT. A primary security concern facing organizations moving to the cloud is how to secure and control access to data saved in cloud applications.

it data breach of customer information  the Flexibility of Public-Cloud Apps with the Security of Private-Cloud Data Cloud applications are a priority for every business—the technology is flexible, easy-to-use, and offers compelling economic benefits. The challenge is that cloud applications increase the potential for corporate data to leak, raising compliance and security concerns for IT. A primary security concern facing organizations moving to the cloud is how to secure and control access to data saved in cloud applications. Read More

Information Security in Law Firms


For advocacy firms, safeguarding client information is of paramount importance. One key concern for these law firms is the presence of vulnerabilities in their networks due to the general lack of user awareness in information security issues. While there are a number of solutions on the market to combat threats, MicroWorld’s suite of security solutions provide highly advanced protection that businesses can rely on.

it data breach of customer information  Security in Law Firms For advocacy firms, safeguarding client information is of paramount importance. One key concern for these law firms is the presence of vulnerabilities in their networks due to the general lack of user awareness in information security issues. While there are a number of solutions on the market to combat threats, MicroWorld’s suite of security solutions provide highly advanced protection that businesses can rely on. Read More

How to Achieve a Great--and Profitable--Customer Experience


Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

it data breach of customer information  . You''ll discover what it takes to have customers who spend more pay higher rates remain loyal to your company champion your brand to friends, peers, and business associates Find out how to out-perform your competition where it matters the most. Download your PDF copy of How to Achieve a Great—and Profitable—Customer Experience today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

it data breach of customer information  Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More

Risks and Rewards of Customer-Focused Partnerships: Economist Report


In customer-focused partnerships in a global market, an economist intelligence unit survey report of 516 executives, you'll be introduced to the c...

it data breach of customer information  negative or positive impact it can have on your overall business. Learn from the collective partnership experiences of 516 top executives to build more profitable, mutually beneficial business relationships. Download your PDF copy of Customer-focused Partnerships in a Global Market today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More