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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » it data breach of customer information


Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops
Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional

it data breach of customer information  Recovery Absolute Software | IT Data Breach | IT Data Breach Note | IT Credit Card Data Breach | IT Heartland Data Breach | IT Heartland Data Breach Shocking | IT Handling Data Breach | IT Cost Data Breach | IT Prevent Data Breaches Attack | IT Prevent Data Breaches | IT Data Breach Notification | IT Data Breach Incidents | IT Implements Data Networking Security | IT Data Breach Survey | IT Palm Security Software | IT PDA Security Software | IT Security Breach | IT Data Security | IT Data Protection | IT Read More
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

it data breach of customer information  and replace solution. Rather, it retrieves data from the existing IT systems management infrastructure, analyzes it to show current service, alerts management to problems that represent risk to the business operation, and supports a process of improvement necessary to minimize risk. Centauri is a tool already used by leading financial institutions for service level management and reporting. These organizations will be able to utilize Centauri to address Basel II with little (or no) additional investment. Read More
Information Security 101: an Introduction to Being Compliant and Protecting Your Assets
E-mail, Internet access, and collaborative tools (whether a phone system’s conferencing capabilities, or document-sharing applications) are “must-haves” for

it data breach of customer information  to get burned,” when it comes to data breaches, says Jon Oltsik, senior analyst with ESG . But those who do get a little too close to the fire may find that not only the seats of their pants get scorched, but that they come close to losing the shirts off their backs too, as costly compliance violations add up. And never mind the costs that result from trying to stay on top of compliance by continually checking internal controls. And never mind the possibility of serving time in the slammer if the compli Read More
Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization
Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches

it data breach of customer information  steps in data protection. It can be used for data transported over non-IP protocols, single users needing access to a cryptographically segmented LAN and protecting wireless. Scale to enterprise-wide data protection by solving the manageability problem. As data protection solutions are deployed in the four areas discussed above, and as the number of keys and devices start to grow, key and policy management needs to be automated through specialized software tools. These important steps can be taken today t Read More
Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

it data breach of customer information  are very relevant to IT service-level management. Not only is this data intensive and in need of unscrambling, the IT universe is an electronic one in which vast amounts of data can easily be captured and analyzed to establish true meaning. Furthermore, Service Providers not only need tools to improve service quality and reduce costs, they also need tools to articulate their value in terms meaningful to their clients. Finally, clients of the outsourced service need something for governance that allows the Read More
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today

it data breach of customer information  Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success. Read More
2012 Business Data Loss Survey results
This report on the Cibecs and IDG Connect 2012 business data loss survey uncovers the latest statistics and trends around enterprise data protection. Download

it data breach of customer information  Business Data Loss Survey results This report on the Cibecs and IDG Connect 2012 business data loss survey uncovers the latest statistics and trends around enterprise data protection. Download the full results now. Read More
Antidot Information Search and Access Solutions
Antidot provides ready-to-use solutions for information search and access that are tailored to the specific needs of content publishers, e-merchants, and

it data breach of customer information  Antidot Collaboration Services,ACS,Antidot Information Factory,AIF,Antidot Finder Suite,AFS,AFS@Enterprise,AFS@Web,AFS@Store,AFS@Publishing,knowledge sharing,information,information access,information search,e-commerce Read More
Forecasting Total Cost of Ownership for Initial Deployments of Server Blades
For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both

it data breach of customer information  Cost of Ownership for Initial Deployments of Server Blades For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both capital and operating expenses—exploit economies of scale when deploying servers in volume. Saving power, cooling, and space by more than 25 percent, the blade advantage is particularly relevant for servers working in conjunction with storage area networks (SANs). Read More
Making Big Data Actionable: How Data Visualization and Other Tools Change the Game
To make big data actionable and profitable, firms must find ways to leverage their data. One option is to adopt powerful visualization tools. Through

it data breach of customer information  big data actionable and profitable, firms must find ways to leverage their data. One option is to adopt powerful visualization tools. Through visualization, organizations can find and communicate new insights more easily. Learn how to make big data more actionable by using compelling data visualization tools and techniques. Read More
Information Security in Law Firms
For advocacy firms, safeguarding client information is of paramount importance. One key concern for these law firms is the presence of vulnerabilities in their

it data breach of customer information  Security in Law Firms For advocacy firms, safeguarding client information is of paramount importance. One key concern for these law firms is the presence of vulnerabilities in their networks due to the general lack of user awareness in information security issues. While there are a number of solutions on the market to combat threats, MicroWorld’s suite of security solutions provide highly advanced protection that businesses can rely on. Read More
Customer One Solutions, Inc.
Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and

it data breach of customer information  BPM,business process management,business process re-engineering,call center,CRM,customer interaction,customer relationship management,IVR,organizational efficiancy,process improvement,project management,sales force automation Read More
Data Enrichment and Classification to Drive Data Reliability in Strategic Sourcing and Spend Analytics
Spend analytics and performance management software can deliver valuable insights into savings opportunities and risk management. But to make confident

it data breach of customer information  Classification to Drive Data Reliability in Strategic Sourcing and Spend Analytics Spend analytics and performance management software can deliver valuable insights into savings opportunities and risk management. But to make confident decisions and take the right actions, you need more than just software—you also need the right data. This white paper discusses a solution to help ensure that your applications process reliable data so that your spend analyses and supplier risk assessments are accurate, Read More
TechRadar: Customer Analytics Methods, Q1 2014
Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer

it data breach of customer information  insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master. Read More
Maximize the Green Efficiency of Multi-Site National Rollouts of Technology
The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and

it data breach of customer information  the Green Efficiency of Multi-Site National Rollouts of Technology The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions. Read More

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