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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » it corresponding resolution event


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it corresponding resolution event  IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Resolution | IT Event Resolution Step | IT Event Resolution Include Biases | IT Integrating Event Resolution | IT Event Resolution Dependent | IT Rate IT Event Resolution | IT Highest-Resolution Model | IT Meeting Event Resolution | IT Detect Individual Events | IT Single-event Resolution | IT Just-in-time Event Resolution | IT Event Resolution Imaging | IT Technology Event Resolution | IT Event Resolution Imaging Learning | IT Read More...
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

it corresponding resolution event  evolve with an organization, it is the EIM strategy. No other system employed by the business is more dynamic than its information systems. There are several reasons for this: The tremendous and continuous growth of data volumes; The rapid advance of information technology; The increased rate of new systems development efforts; The rise of external data sources, resulting from mergers and acquisitions and from partners and customers; Evolving data formats, including unstructured data; and An increased Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

it corresponding resolution event  and CRM vendors, but it does put pressure on these vendors to enhance their customer support services. Great Plains states that one unique aspect of its service offering is its collaboration with partners. The company relies solely on partners to resell products, and has therefore expanded its collaboration with the partner channel to share information collected in the support process. When customers contact Great Plains support, the corresponding partner automatically receives e-mail with links to case Read More...
Geac Hopes To See System21 Shine Again Like ''Aurora''
By stabilizing its financial situation and by focusing on customer service beyond reproach and on its major product’s collaborative enhancements, in part

it corresponding resolution event  revenue continues to decline, it has returned to profitability and offers a modestly optimistic outlook for fiscal 2003. The results are merely attributable to various initiatives to restore profitability undertaken since a way back in 2000, including restructuring, divestitures and facility rationalization. Revenue for the year ended April 30, 2002, was Can$719.5 million, a 14% drop compared to Can$834.8 million in fiscal 2001. Excluding revenue attributable to the company''s publishing software Read More...
Elusive Profits, Expensive Mistakes: the Pitfalls of Overseas Sourcing
Extending supply lines overseas brings new commercial and operational challenges that are far more complex than ever before. Enterprises are exposed to an

it corresponding resolution event  more timely basis. Since it is hosted by the technology vendor, with the functionality delivered over the Internet, the system also can be implemented faster, exposes the enterprise to less risk, and requires a smaller investment to get started. The takeaway: With these new network platforms, unified data hubs and on-demand software services, the notion of as is reporting or actual cost tracking is far less complex and far more accurate than past practices which attempted to kluge together Read More...
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it corresponding resolution event  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More...
Malta Not a World away for Safeway’s IT Needs
Safeway, the UK''s fourth-largest supermarket, spends over £100 million (GBP) a year on their information technology (IT )operations. Five years ago, Safeway

it corresponding resolution event  World away for Safeway’s IT Needs Malta not a world away for Safeway''s IT needs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Crimsonwing provides IT solutions to clients in the UK, Holland and Malta. Whether it involves training or consultancy, design or development, implementation or hosting (SaaS/ASP): Crimsonwing provides flexible services and support across the entire range of activity. Source : Crimsonwing Resources Related Read More...
Proactive IT Triage for Sarbanes-Oxley Compliance
When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways

it corresponding resolution event  IT Triage for Sarbanes-Oxley Compliance When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways to put these measurements into the context of critical business services, establish baselines for every layer of every component, and proactively communicate which layer of which component is the root cause of any abnormality. Read More...
ITO: IT Infrastructure Support Services
Softtek''s IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and

it corresponding resolution event  IT Infrastructure Support Services Softtek''s IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support. Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

it corresponding resolution event   Read More...
Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

it corresponding resolution event  IT, and Software The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, Read More...
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

it corresponding resolution event  have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More...
Harnessing IT to Boost Sustainability-and Profit
While technology has improved quality of life, it has also contributed to global environmental imbalance, particularly in terms of greenhouse gas emissions

it corresponding resolution event  IT to Boost Sustainability-and Profit While technology has improved quality of life, it has also contributed to global environmental imbalance, particularly in terms of greenhouse gas emissions. However, technology, combined with smart policy, can significantly reduce the emissions responsible for climate change. Learn where IT has high-impact potential to reduce carbon emissions while boosting profitability—and how you can use IT to “green” your practices for larger-scale benefits. Read More...
It Isn''t the Fall, It''s the Sudden Stop
Skillful management of transitions is essential for IT professionals. It is not simple and it not recognized when it is done right, but when done wrong, the

it corresponding resolution event  It''s the Sudden Stop It Isn''t the Fall, It''s the Sudden Stop James F. Dowling - January 10, 2002 Introduction A multinational manufacturing company spent more than a year identifying a strategic acquisition of four divisions from a competitor. They performed a detailed examination of finances, products, customers and core design and manufacturing resources. After an additional three months of work obtaining clearance from shareholders and the Italian, German, French and United States governments, the Read More...
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

it corresponding resolution event  (RoHS / WEEE) growing, it is becoming more difficult to manage the lifecycle of products that rely on the components inside. The impact of the product-component lifecycle disconnect is that manufacturers must expect and accommodate disruptions in component lifecycles during the active life of their products. This disruption can result in significant costs to the business, as well as significant lost opportunities. These costs can take many forms. In the extreme case, a component change could result in a Read More...

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