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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » it client management license


Employee Performance Management: Making It a Reality in Your Organization
Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems

it client management license  lower. (For this reason, it is essential to request multi-year pricing from each vendor being considered.) In fact, Vendor A and C employ a perpetual licensing model, whereas Vendor B sells its software as a service meaning that at the end of year five customers may have to renew at higher rates to preserve their databases. Some organizations require detailed return-on-investments data; others don''t. Those that do should ask their selected vendor to help calculate ROI or provide client case studies that d Read More...
6 Ways You Can Benefit from Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of

it client management license  contract data and analyzing it against our database of contract market rates for companies of similar size and needs. The contract audit savings we found were significant and, as typically occurs, were used to self-fund the overall TEM solution purchase and implementation. The efforts of both teams were later combined into a single, concise deliverable that calculated both financial and non-financial savings. AnchorPoint was able to project the client''s savings using data from our large customer base, Read More...
Hannon Hill Cascade Server for Content Management
Hannon Hill has grown its content management application over the years so that today’s solution targets midsized organizations with a depth of functionality at

it client management license  Hannon Hill is making it possible for users to easily insert forms from Spectate into content within Cascade Server’s editing panel. This functionality works on Cascade Server’s connector interface, which is what Cascade Server uses to add other third-party functionality to the CMS. In the higher-education market, Hannon Hill has spread itself throughout the United States, much of Canada, and is working to expand these borders. In recent years, this has been a bit of a struggle as the recession (in Read More...
Nuxeo Content Management Platform, a Backgrounder
Nuxeo sees its content management product as the base for organizations to create their own content-centric business applications. The company offers some

it client management license  large company, is growing. It reported doubling its North American client base last year. Granted, Nuxeo’s physical presence in North America is more recent (past clients have frequently come from its first home in France or from other European countries), but the company is clearly making an effort to expand across North America. In fact, it now maintains both French and American headquarters. Nuxeo has some important development plans in its future. One example is its new Android package. This Read More...
Hosted versus On-premises Customer Relationship Management
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with

it client management license  and hosted offering, making it simple for organizations to get up and running with minimal IT investment. SalesLogix continues to hold market share, because it is the natural transition from ACT! for network CRM. Onyx continues to grow market share in the upper part of the mid-market with its enterprise suite of Employee CRM , Customer Self-Service Portals , and Partner Relationship Management , which is paired with best-of-breed partnerships. These partnerships include embedded reporting and analytics Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

it client management license  project management and operations. It ensures that an end user''s work details, captured by the time and expense module, will update the status of work completed in projects, as well as the billing information in accounting. For many service organizations, the ability to remotely submit time and expense details (via the Web, off-line, and wireless devices) is critical for efficiently capturing and accurately tracking the delivery and execution of services. Project cost and billing . Service firms require Read More...
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

it client management license  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More...
Program Management Office: A Term Not Fully Understood
The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and

it client management license  use, vendor support, etc... It is not our intent to take a position or endorse any particular tool, but we have relationships with the leading industry tool vendors in order to streamline product acquisition and implementation. We can adapt to those tools that a client may already have in house or has particular interest in, we can assist our clients in conducting package evaluations based on their particular needs, or we can make recommendations based on our experiences. The key point we would like to Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

it client management license  costly and inefficient, but it also creates a great deal of customer dissatisfaction, annoyance, and ultimately, defection. By implementing a unified solution to market more than one product to the right customers, the service company should be able to improve revenues while driving down the costs—and retaining customers. The second key factor is that the CRM application should provide companies with the ability to customize their solution to address their unique business needs and evolving external Read More...
Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation
When searching for a warehouse management system (WMS), a number of myths surface.

it client management license  could expect; the time it would take to implement a system; and of course, whether a system was for their company or not. After the conference and feeling like pop TV therapist, Dr. Phil, I realized that people needed more education about what to look for when searching for a warehouse management system (WMS) or any new technology for a warehouse. I began writing on the plane ride home and came up with a list of myths of WMS solutions and suggestions when searching for a WMS solution. You have to know Read More...
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

it client management license  organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

it client management license  Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues. Learn how BPS Server uses process templating concepts, separates fact management activities, and uses COSO centric mechanisms to accomplish this. This the second part to Risk, Risk Mitigation, and Functional Requirements in Dynamic Compliance Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

it client management license  (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More...
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The

it client management license  BPM Suite 9.1 Business Process Management Product Certification Report Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC''s BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product''s highlights, competitive analysis, product analysis, and in-depth BPM analyst Read More...
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