IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified and configured into an adaptable platform, system design and construction will be fraught with wasteful work and non-essential components.
it business investment decisions
only reason for using IT is to enable business process improvement. If improvement goals are not crystal clear and quantified, there is no justification for an investment. Second , All parties must agree to the Business Goals and how process improvements will achieve those goals. With these two elements in place, we have everyone in the same church, now lets get them each a copy of the same hymn book. Third , Every IT project whether in execution or under consideration must be mapped to the processes