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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it business center


Designing Compelling Business Intelligence Business Cases
IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification

it business center  Business Intelligence Business Cases IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization. Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

it business center  understand service performance as it relates to business goals, helping to drive continual service improvement. Additionally, HP DecisionCenter quantifies financially, the impact of service performance issues, as well as tests the potential impact of incident or change to reduce risk and cost to the business. Finally, these analytics, paired with a powerful optimization engine, provide the ability to make resource allocation decisions- helping to optimize the business effectiveness of the IT Read More...
IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio

it business center  post-assessment of projects, an IT organization''s governance framework is in line with its business objectives from a cost and benefit perspective. PPM Software Vendors With many PPM vendors focusing their attention on IT governance, here are some vendors to consider when searching for a solution to model an organization''s governance framework (a future article will provide more in-depth coverage of these vendors). Computer Associate ''s (formerly Niku) Clarity product incorporates strong resource Read More...
Running and Optimizing the Business of IT: The SAP Best-practices Approach
IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep

it business center  Information Repository . INTRODUCTION IT as a Business Partner, Not Just a Technology Provider It should come as no surprise that companies across all industry sectors are facing a wide range of challenges that directly impact their abilities to meet stakeholder demands for increased competitiveness, improved operational efficiencies, and greater return on investment. In large part, these challenges are intricately linked to today''s globalized business environment - one that intensifies competitive Read More...
Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report
Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC''s Evaluation Centers. The certification seal

it business center  and 150 partners, but it also does business in Europe, China, Australia, South America, and Africa. It has sales and support offices in more than 20 cities in North America. Through its North American-based local offices, Navigator offers implementation (software installation, system configuration, data conversion, and training) and consulting services (business process modeling, project management). It also offers these services via Web education and Web application consulting. Client support is Read More...
BUSINESS FIRST: Business Process Management (BPM) Competitor Analysis Report
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which

it business center  Business Process Management (BPM) Competitor Analysis Report Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases. Read More...
SAP BusinessObjects Edge Business Intelligence: Business Performance Management Competitor Analysis Report
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and

it business center  Business Performance Management Competitor Analysis Report Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more. Read More...
Keeping Cash Flow in Focus While Driving Business Performance
One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for

it business center  fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now. Read More...
Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

it business center  far as some salaried IT professionals are concerned. In the end, a business wishing to control its contact center technology from soup to nuts within the four walls of the company would be wise to go with an on-premise solution, recommended DeSalles. Market Overview Making heads or tails of today''s contact-center-solution providers can be a mind-bending experience. For the casual observer, the landscape is a bit convoluted, warned DeSalles. Simplifying matters is the fact that most vendors can be Read More...
Most Overlooked Features when Buying a Business Phone System
When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these

it business center  system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More...
TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center
Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30

it business center  Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30% compared with traditional, built-out data center power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings. This white paper provides a quantitative TCO analysis of the Read More...
How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers
The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are

it business center  metrics, and make higher quality, more timely decisions. Read More...
Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

it business center  of a prior business, Inkit Productions (founded in 1986). The company provides database-driven custom programming and commercial software development services. Addsum’s applications run almost exclusively on Microsoft network operating system platforms. The company is located in Salt Lake City, Utah (US). Read More...
Business Intelligence that Works: Getting True Value out of Your Business Intelligence Investment
With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on

it business center  Your Business Intelligence Investment With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on their analysis. However, many organizations invest time, money, and resources in BI processes, only to waste their newfound capabilities. Why? And, more importantly, how do you ensure that your BI solution won’t be one of them? Read More...

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