Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?
it building investment decision support
intelligence BI , maintaining IT ROI. , resource planning ERP ROI , resource planning ERP , user performance building , improvement tools , process improvement . Table of Contents Executive Agenda The Performance Cycle: Five Phases Change Management: Achieving User Buy-In Assessment, Strategy, and Development: Devising Content and Format Knowledge Transfer: Delivering the Information Operations: Managing the Process Performance Management: Analyzing the Results Best Practices in Action Conclusion