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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » it building investment decision support


IT Investment Decision Making: Getting to
Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT

it building investment decision support  Better Investment Decisions | IT Building Investment Decision Support | IT Business Investment Decisions | IT Capital Investment Decisions | IT Corporate Investment Decisions | IT Enhancing Investment Decisions | IT Exclusive Investment Decisions | IT Final Investment Decision | IT Financial Investment Decision | IT Good Investment Decision | IT Influence Investment Decisions | IT Informed Investment Decision | IT Long Term Investment Decision | IT Make Better Investment Decisions | IT Make Informed Read More...
End-user Performance: Building and Maintaining ROI
Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must

it building investment decision support  intelligence BI , maintaining IT ROI. , resource planning ERP ROI , resource planning ERP , user performance building , improvement tools , process improvement . Table of Contents Executive Agenda The Performance Cycle: Five Phases Change Management: Achieving User Buy-In Assessment, Strategy, and Development: Devising Content and Format Knowledge Transfer: Delivering the Information Operations: Managing the Process Performance Management: Analyzing the Results Best Practices in Action Conclusion Read More...
Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

it building investment decision support  Governance Information | More IT Governance | Building IT Governance | IT Governance Committee | Optimize IT Governance | Implementing IT Governance | Defines IT Governance | IT Governance Access | Superior IT Governance | Centralized IT Governance | Designing IT Governance | Effective IT Governance | Enterprise IT Governance | Improve IT Governance | IT Corporate Governance | IT Data Governance | PPM IT Governance | PPM IT Governance Simplified | PPM IT Governance Explained | PPM IT Governance Done Right Read More...
Informatica Morphs into Enterprise Decision Support Vendor
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the

it building investment decision support  but this is untrue, it is the fact that they are subject-focused that makes them data marts.) Before purchasing the Informatica product, the United States Postal Service proved that PowerMart could scale to three terabytes. Informatica was originally a privately held concern, but completed a public offering in late April 1999, issuing 2.75 million common shares at $16 and raising $44 million . Vendor Strategy and Trajectory Informatica''s strategy has always been to assume that data warehouse projects are Read More...
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using

it building investment decision support  the use of an IT Knowledge Based selection tool as part of a Decision Support System selection process. Part 2 is a tutorial which illustrates using such a system to select the personal device assistant (PDA). Overview of Decision Support System    Traditionally, DSSs (Decision Support Systems) have largely been used for internal corporate support. However, there is a growing trend to combine DSS and knowledge bases for product and project evaluation that can benefit all sides, leading to a methodology Read More...
PC Helps Support


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A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support

it building investment decision support  revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how. Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

it building investment decision support  time, many customers realize it will take at least a decade for market battles to play out over system architectures, new middleware, and service-oriented architecture (SOA) technology standards, as experience teaches us, see Architecture Evolution: From Web-based to Service-oriented Architecture . Lastly, many customers are concerned that choosing one vendor will leave them with a potentially weak or unviable solution in the coming shake out. Although existing enterprise systems'' customers are a Read More...
HR Analytics: Driving Return on Human Capital Investment
Organizations may be supported by workforce analytics to drive return on human capital investment today and into the future and to see the value the workforce

it building investment decision support  Driving Return on Human Capital Investment Organizations may be supported by workforce analytics to drive return on human capital investment today and into the future and to see the value the workforce delivers to organizational performance. This paper will introduces a human resources (HR) analytics offering and show how the increased power of having metrics and analytic insight can align core HR business processes with organizational goals and strategies.By downloading this document, you agree to Read More...
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

it building investment decision support  Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, predicted to grow from $1.9B in 1998 to $10.4B in 2002, a growth rate of >45% per year (Source: IDC). Dell is trying to become the pacesetter in yet another area, which should Read More...
Japanese Decision-making Processes Can Influence Enterprise Content Management Functionality
Traditional Japanese Decision-making, or Ringi The decision-making process in North American companies operates within a centralized system, and generally

it building investment decision support  decisions is the opposite: it is bottom-up. This traditional and formal decision-making process, which is even now employed in Japanese governmental offices as well as companies, is called the ringi system. In a typical Japanese company, to finalize a decision in the decision-making process, a proposal document is first created by a lower-level manager as a paper document with a written statement of proposal. This is then passed on to the manager of the next higher level of the company’s hierarchy, Read More...
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

it building investment decision support  be allocated in the IT department or in the production environment in order to prevent production stoppage or slowdown. Rental costs The enterprise may need to rent additional software, hardware, or equipment in order to prevent production stoppage. Time Although time is not generally measured as cost, it is the most essential resource lost when a solution is down. Time is directly linked to productivity, revenue, and every other variable of operation. If the software application is down, time (for both Read More...
Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting

it building investment decision support  not that earth-shattering; rather, it is plain common sense. The firm is not trying to be a software vendor, but a focused system implementation (SI) and consulting firm that happens to sell its services under service contracts instead of mere break-fix arrangements. If the circumstances were different (that is, if the company was not perceived by Oracle as bottom-feeding and client-poaching), Rimini Street could in fact be an Oracle partner. As a matter of fact, Oracle and SAP compete with their Read More...
Building the Empowered Enterprise
Managing the convergence of social, mobile, and cloud technologies—particularly as it relates to the way your organization acquires, develops, engages, and

it building investment decision support  and cloud technologies—particularly as it relates to the way your organization acquires, develops, engages, and retains talent—can be tricky. Read this white paper for a roadmap for leveraging technology to enable greatness in your employees, and building an Empowered Enterprise. Read More...

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